Dourish & Day
Stafford, ST16
2.3/5, 3 reviews
33% recommended
67% sales valuation accuracy
33% sales fee satisfaction

“as covid AVOID this group of cheap charlatans......”

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Nov 09,2020
Minithumbdown
By: 'jackie/nigel'
Nov 09,2020
8 people found
this helpful
as covid AVOID this group of cheap charlatans!!!-this is the most useless group of plebs ever to band together to provide an utterly useless estate agency service-service thats a joke- we wrongly instructed this lot to sell our house and asked specifically only for people who had sold and were in a position to sell-that is the first basic job they should have done-qualify the customer-well first punter turns up seem interested only to end up virtually arguing on the doorstep as to making an offer-turns out they could not afford the price-second punter turns up and loves the place-then following day they say the garden is to small-they live in a terraced house on the main road into stafford where they have to park on the road on white lines and their actual garden is approx an 8th of the size of ours-real reason-they had not sold-third punter was a cash buyer supposedly-well what a liar he was-he had sold his tatty terrace in leek and moved in with a partner-they did not have enough money to buy so was not a cash buyer-in fact after lying to us he set out to get a mortgage-made varied excuses as to why he could'nt complete over the next 6 weeks meaning we lost a property we wanted-this is what these incompetent agents call service-cutting a long story short-we had photos taken by the agent himself as we refused the professional photo's at extra cost-they stuck it on the internet and stuck it on their site-all in all couple of hours work-one confirmation letter and a final completion letter with a bill of over £2400 which they took two attempts to get correct as they tried to overcharge-then as we refused to pay straightaway as we had a legitimate grouse-they use underhand bully boy tactics to extort overcharged inflated payment by harassment of our son and his wife to get to us as they don't have the strength or professionalism to sort this face to face-AVOID THESE PEOPLE THEY ARE SHODDY AND SHOUT THE LAW TO THREATEN AND CAJOLE WHEN THEY ARE IN THE WRONG AND WILL NOT FACE UP TO THEIR SHORTCOMINGS-if i can get another to think twice and go elsewhere then i will have achieved a valuable service !!!!!!!!!
Was this helpful? Yes
By: Anonymous
Nov 10, 2020
Very similar negative experience. Would not recommend at all. If I knew that they will provide such poor service, I would go with Purple Bricks

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Opening Hours
Address

Dourish & Day
14 Salter Street
Stafford
Staffordshire
ST16 2JU
01785 223344

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 67% 33% £205,000 £315,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 0 1 2 0 0 0 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Excellent estate agent...”

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Jul 31,2023
Minithumbup
By: 'Brownie'
Jul 31,2023
1 people found
this helpful
Contrary to other reviews left on this site, I can only recommend D & D with the highest stars available. The sale of my fathers house took many, many months to complete but D & D never let us down once. They frequently showed buyers around the ...
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“as covid AVOID this group of cheap charlatans......”

Share on :
Nov 09,2020
Minithumbdown
By: 'jackie/nigel'
Nov 09,2020
8 people found
this helpful
as covid AVOID this group of cheap charlatans!!!-this is the most useless group of plebs ever to band together to provide an utterly useless estate agency service-service thats a joke- we wrongly instructed this lot to sell our house and asked specifically only for ...
read full review
Was this helpful? Yes
By: Anonymous
Nov 10, 2020
View all comments (1)
Very similar negative experience. Would not recommend at all. If I knew that they will provide such poor service, I would go with Purple Bricks ...

“Thankfully I am finally free from dealing wit......”

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Sep 14,2020
Minithumbdown
By: 'Frank'
Sep 14,2020
5 people found
this helpful
Thankfully I am finally free from dealing with this estate agent who have made the sale of a late loved one’s property an utter nightmare! From initially telling me a buyer had put in the full asking price and was a ‘Cash buyer’ & ‘Good ...
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Last updated at 10:08 AM 13/09/2018 by allAgents

Awards won by Dourish & Day, Stafford ST16 2JU



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