100% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Nov 09,2020
Nov 09,2020
0
people found
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I had the worst experience with this agency, When I visited the property before completion the boiler didn't worked and I have asked to be repaired. On the completion day they didn't bothered to handle the keys at the house address, so they handled me at their office only 1 key for the whole house and when I have arrived at the property the boiler didn't worked and a I have a small child. 2 weeks after my move no one has come to repair the boiler and give me the rest of the keys. Absolutely disgusting, after they sold the property they didn't care anymore. I have deal with Saurav and Paula. I don't recommend it
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Latest Reviews
9th Nov 2022
reviewed by 'Hayley Sinclair'
9th Feb 2022
reviewed by 'Rushell'
9th Nov 2020
reviewed by 'Cosmin'
25th Sep 2017
reviewed by 'Sarahellen'
13th Jan 2014
reviewed by 'Anthony'
Opening Hours
Address
Elevation Estate Agents
6 Mill Street
Bedford
Bedfordshire
MK40 3HD
01234 271566
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £32,500 | £215,000 |
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 2 | 0 | 2 | 2 | 1 | 0 |
Areas covered
- MK40
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Nov 09,2022
Nov 09,2022
0
people found
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Throughout my shared ownership house purchasing process, Laura and Grant at Elevation Estate Agents was extremely supportive, friendly and consistently chased responses from the solicitors to ensure deadlines were met. I would definitely recommend Elevation Estate Agents if you want a streamlined, stress-free route to ...
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Feb 09,2022
Feb 09,2022
0
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I had the pleasure of working with Georgie in the Bedford office during my house buying. She was very kind and helping during the entire process. She communicated with the vendor and then to us and made the process easier. I highly recommend her services ...
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Nov 09,2020
Nov 09,2020
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I had the worst experience with this agency, When I visited the property before completion the boiler didn't worked and I have asked to be repaired. On the completion day they didn't bothered to handle the keys at the house address, so they handled me ...
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Nov 09, 2020
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(1)
Good Afternoon Cosmin,
We are really sorry to hear about your experience. I have tried to call you today to discuss the experience you had and what we could have done to have made it a easier process. It is always difficult when there are multiple decision makers involved in attempting to resolve issues prior to moving in. We did arrange for a gas engineer to attend the property before you completed and he had confirmed the boiler was working at this point. It is really frustrating to hear t ...
“Excellent service, excellent customer service, Very proffessional service. They even ......”
Sep 25,2017
Sep 25,2017
0
people found
this helpful
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Excellent service, excellent customer service, Very proffessional service. They even negociated with the buyer and the seller agents. This was particualr important as the communications broke down with the seller and their agents. Elevation went as far as getting the keys to the new property ...
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Comment on agent fees
They accomondated our budget and honoured all that had been agreed to.
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Mar 22,2017
Mar 22,2017
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Very pleased with the service provided by Elevation. The staff were very helpful and responded fairly quickly. We're getting keys to our home next week and the process has taken under 3 months. Thank you Caroline and the whole team....
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Comment on agent fees
Good
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May 24, 2017
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(1)
Hello Dorde, thank you for your kind words. I hope that you are settled into your new home now and have started to put your stamp on the house. Please feel free to stop by and let us know how you are getting on at any time.
Daryl ...
Jan 13,2014
Jan 13,2014
3
people found
this helpful
this helpful
After trying to sell my house with big agencies, and being frustrated by their "sausage machine" approach to selling the house, lack of involvement, and the wide boy attitudes of young and inexperienced settlers, Elevation estate agents in Bedford, were a refreshing change to what ...
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Aug 20,2013
Aug 20,2013
8
people found
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We reserved a property with a deposit and told that this would then be ours providing we gave all details and arranged a mortgage etc. we were offered to use there mortgage advisor and so accepted however found him extremely rude and could not provide ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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Last updated at 10:05 AM 24/05/2017 by Daryl Smith
We are really sorry to hear about your experience. I have tried to call you today to discuss the experience you had and what we could have done to have made it a easier process. It is always difficult when there are multiple decision makers involved in attempting to resolve issues prior to moving in. We did arrange for a gas engineer to attend the property before you completed and he had confirmed the boiler was working at this point. It is really frustrating to hear that the boiler had another fault that we was not aware of until you moved in. We would be keen to help and point you in the right direction to try and get this sorted, if not already rectified.
With regards to the keys, we followed our usual procedures and handed over all keys within Elevations possession. We will chase up with the intermediary with regards to the balance of keys but would like to know if this has been sorted prior to this message. It is our standard procedure for new homes owners to collect keys from our office and to sign for them and to show ID before handing over keys.
If you would like to discuss anything about these issues or anything more for that matter, then please feel free to contact myself direct on 01234 271566.
Kind Regards,
Grant Ward
Branch Manager