“I would never let from this agency ever again......”
1 Star Review
Nov 04,2020
By:
'Sofia'
Nov 04,2020
Branch: Bournemouth, 158 Charminster Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: BH9
Branch: Bournemouth, 158 Charminster Road
Lettings (as a Tenant)
Postcode: BH9
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I would never let from this agency ever again and I hope to warn anyone else from getting into business with them, particularly if you are a university student. There is practically zero customer service, and any time we spoke to someone on the phone they were quite rude. The house we rented was left in deplorable conditions, there was no professional cleaning like we were assured there would be. We lived with black mold all year. Keep in mind, these problems arose once we had signed our tenancy contract. After you sign, there is no more consideration, no response to emails or follow up on complaints- nothing. We moved out early August, it is now November and we still haven't received our deposits back. I could go on about more issues, but surely you get the point.
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