Phoenix Property Company
Bristol, BS5
1/5, 11 reviews
0% recommended
100% lettings valuation accuracy
57% lettings fee satisfaction

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“Disgusting...”

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Oct 30,2020
Minithumbdown
By: 'Candida'
Oct 30,2020
2 people found
this helpful
I wholeheartedly recommend using Phoenix Property company if it has always been your dream to live in a property that endangers your health and you enjoy being treated as worthless. This company rented out a property to my friends, one a key worker, knowing full well that it was not safe to live in. The walls were literally dripping with damp, the bedroom unusable, the smell appalling. For months they ignored requests for damp treatment until In the middle of a pandemic they told my friends to find somewhere else to live if they didn’t like it. They treat their renters with contempt and only care about taking money from them. Disgusting.
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Latest Reviews

View all Reviews 11
2nd Nov 2020
reviewed by 'Vicky'
“I wish I could give zero stars to this company! Horrendous customer service. AVOID AVOID AVOID AVOID AVOID AVOID AVOID...”
30th Oct 2020
reviewed by 'Candida'
“I wholeheartedly recommend using Phoenix Property company if it has always been your dream to live in a property that ......”
30th Oct 2020
reviewed by 'Tevan'
“I would never recommend Phoenix. They rent out properties with terrible damp and mould, are impossible to get in touch ......”
29th Oct 2020
reviewed by 'James'
“I would never rent from Phoenix Property Co. I know someone who rented with them and the damp issues were ......”
29th Oct 2020
reviewed by 'Bee'
“A Phoenix is a mythological bird that cyclically regenerates...I'm pretty sure Phoenix Property Co thinks their properties cyclically regenerate. ......”
29th Oct 2020
reviewed by 'Carys'
“I am disgusted with the unprofessionalism and callousness shown by Phoenix Property and Lucy Hawkins. They let out houses that ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Address

Phoenix Property Company
369 Fishponds Road
Bristol
Avon
BS5 6RD
0117 965 1235

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 100% 57% £995 £1,111
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 7 0 0 0 0 0 4
Areas covered
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“I wish I could give zero stars to this compan......”

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Nov 02,2020
Minithumbdown
By: 'Vicky'
Nov 02,2020
0 people found
this helpful
I wish I could give zero stars to this company! Horrendous customer service. AVOID AVOID AVOID AVOID AVOID AVOID AVOID...
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“Damp specialists...”

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Oct 30,2020
Minithumbdown
By: 'Tevan'
Oct 30,2020
0 people found
this helpful
I would never recommend Phoenix. They rent out properties with terrible damp and mould, are impossible to get in touch with, and if you DO manage to reach them they'll tell you it's your own fault and you should find somewhere else to live. I ...
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“Disgusting...”

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Oct 30,2020
Minithumbdown
By: 'Candida'
Oct 30,2020
2 people found
this helpful
I wholeheartedly recommend using Phoenix Property company if it has always been your dream to live in a property that endangers your health and you enjoy being treated as worthless. This company rented out a property to my friends, one a key worker, knowing full ...
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“Horrific damp issues and treatment of tenants...”

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Oct 29,2020
Minithumbdown
By: 'James'
Oct 29,2020
1 people found
this helpful
I would never rent from Phoenix Property Co. I know someone who rented with them and the damp issues were absolutely revolting. The fact that they tried to get people to live in a flat unfit for human habitation and pay them an extortionate amount ...
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“A Phoenix is a mythological bird that cyclica......”

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Oct 29,2020
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By: 'Bee'
Oct 29,2020
0 people found
this helpful
A Phoenix is a mythological bird that cyclically regenerates...I'm pretty sure Phoenix Property Co thinks their properties cyclically regenerate. It's the only way that could explain how no work seems to be performed to improve the state of them....
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“Unprofessional and cruel...”

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Oct 29,2020
Minithumbdown
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By: 'Carys'
Oct 29,2020
3 people found
this helpful
I am disgusted with the unprofessionalism and callousness shown by Phoenix Property and Lucy Hawkins. They let out houses that are in an unacceptable uninhabitable condition and refuse to show any sympathy to the tenants whose lives they are affecting. I would recommend avoiding this ...
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“Avoid!...”

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Oct 29,2020
Minithumbdown
By: 'Ali'
Oct 29,2020
0 people found
this helpful
So this is what I heard about how this company deals with their clientel! They give you misinformation about a property and rent it out. They will claim they will fix problems in their properties but end up giving an ultimatum about leaving or staying ...
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“I know previous tenants of theirs and I would......”

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Oct 29,2020
Minithumbdown
By: 'Harpreet'
Oct 29,2020
0 people found
this helpful
I know previous tenants of theirs and I would definitely not recommend using them to rent in Bristol! Save your money and go elsewhere!...
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“Avoid...”

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Oct 28,2020
Minithumbdown
By: 'Taylor'
Oct 28,2020
0 people found
this helpful
Absolutely despicable company. Moved into a flat with hidden damp issues, and whilst Phoenix assured us the problems would be rectified, they did little more than force us out of the flat by circumstance- during a global pandemic as well. Spent two months living in ...
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“These agents have stopped responding to all m......”

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Oct 28,2020
Minithumbdown
By: 'Phil'
Oct 28,2020
1 people found
this helpful
These agents have stopped responding to all my requests regarding a tenancy situation, do not let cowboy agents screw you over....
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“Absolutely Awful Company...”

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Aug 08,2018
Minithumbdown
By: 'Papatya'
Aug 08,2018
0 people found
this helpful
Absolutely awful company. I spent the entirety of my year-long tenancy living in a room with a broken window, with snow, rain, and wind frequently blowing in. I told Phoenix Properties about this countless times by phone and email, and was met with constant deferment ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Phoenix Property Company, Bristol BS5 6RD



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