0% lettings valuation accuracy
0% lettings fee satisfaction
Oct 29,2020
Oct 29,2020
1
people found
this helpful
this helpful
We were let down by Marsh&Parsons in Barnes. We put our house on the market and everything was great until we had two buyers bidding for our house. Buyer A was a mum without a chain who was desperate to move to Barnes to be close to a local school, hence hugely motivated and a very reliable buyer. Buyer B was a young couple who just wanted to move into a house from their flat so not massively motivated and with a chain. Barnes branch manager Paul strongly advised against buyer A and for buyer B. We kept hearing him mention his 20 years of experience and were eventually convinced to stick to buyer B partly due to our integrity, as we already accepted an offer from them. Buyer B showed many disturbing signs of not being committed to sale demanding extra documents and looking for flaws. Every time we expressed our doubts about buyer’s B commitment, Paul he yet again convinced us that the buyer B was the right choice. Unsurprisingly buyer B pulled out of the sale after 2 torturous months following Hammersmith Bridge closure to pedestrians. I reached out to buyer A, who was very reluctant to go back to Barnes’ March&Parsons as she felt she was discriminated against by Paul, so bringing her back on board took some convincing and a £20,000 price reduction. During the process I learnt a few ugly details about her communication with Paul. I cannot know for certain what Paul’s motivation was when he advised against buyer A. The buyer A herself thought he saw the opportunity to satisfy a very demanding buyer (buyer B) and seeing buyer’s A motivation he knew any sale would be straightforward. I felt there was a hint of prejudice or possibly racism. Whatever the reason, when I called Paul to speak about the fact that buyer B pulled out, I did not even hear an apology. I asked for a reduction in agency’s fees as we lost at least £20,000 on this sale (buyer A did offer £25,000 extra, which Paul denied) and his response was a definite ‘no’. I guess I would not be writing this if he at least apologised for his very costly advise.
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Latest Reviews
29th Oct 2020
reviewed by 'Svetlana'
17th Mar 2017
reviewed by 'TinyTenant'
Opening Hours
Address
Marsh & Parsons
7375 Church Road Barnes
Barnes,London
Greater London
SW13 9HH
020 8563 8333
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 1 | 0 | 1 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Oct 29,2020
Oct 29,2020
1
people found
this helpful
this helpful
We were let down by Marsh&Parsons in Barnes. We put our house on the market and everything was great until we had two buyers bidding for our house. Buyer A was a mum without a chain who was desperate to move to Barnes to ...
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read full review
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Mar 17,2017
Mar 17,2017
5
people found
this helpful
this helpful
Marsh Parsons is full of jumped up young sales people, who still live at home with Mum and Dad and have no idea of real life.
They are not on the tenants side - we are just cannon fodder to them. It's all about the ...
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Comment on agent fees
Bad - just increased rent at a flat sum rather than the standard 3% that most agencies use.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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