Oct 27,2020
Oct 27,2020
6
people found
this helpful
this helpful
Black Grace Cowley were due to replace a cracked shower tray in August 2019.
They eventually replaced it in February 2020, in the process leaving us without a bathroom for three days with no notice.
They failed to provide alternative arrangements or a rent debate for the cost of staying in a hotel for three days.
During this replacement, they failed to connect the waste pipe at the back of the shower and ignored us for a following four months while we tried to get it fixed.The
When they finally did come 'round to look at it, the letting agent they sent blamed the damp in the bathroom caused by a four-month leak was due to us using the washing machine to do laundry.
In the lounge. Where the washing machine is plumbed in.
Black Grace Cowley are incompetent to the point of malice. Do not use.
They eventually replaced it in February 2020, in the process leaving us without a bathroom for three days with no notice.
They failed to provide alternative arrangements or a rent debate for the cost of staying in a hotel for three days.
During this replacement, they failed to connect the waste pipe at the back of the shower and ignored us for a following four months while we tried to get it fixed.The
When they finally did come 'round to look at it, the letting agent they sent blamed the damp in the bathroom caused by a four-month leak was due to us using the washing machine to do laundry.
In the lounge. Where the washing machine is plumbed in.
Black Grace Cowley are incompetent to the point of malice. Do not use.
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Opening Hours
Address
Black Grace Cowley
51 Victoria Street
Inverlochy,Douglas
Isle of Man
IM1 2LD
01624 645 555
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 6 | 0 | 0 | 0 | 0 | 0 | 1 |
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Feb 10,2023
Feb 10,2023
2
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My first experience of this company as a potential buyer and my last. If you want to sell a property this would not be my first port of call....
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Mar 14,2022
Mar 14,2022
2
people found
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Renting from Black Grace Cowley was easily the worst experience I've had in three decades as a tenant. Requests for maintenance and repairs took months and multiple contacts via phone, text and email,and staff were rude, unhelpful and salivating at any opportunity to get ...
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Oct 16,2021
Oct 16,2021
4
people found
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We were long-term renters who decided to leave our Black Grace Cowley property after a raft of unacceptable responses from them regarding a washing machine repair.
We had three weeks to go on our lease with them, and were in the process of moving into ...
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Aug 16,2021
Aug 16,2021
3
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Dismissed me without consideration based on country of origin before even taking details. (racism) even though it's England (country or origin) moving to IOM....
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Jun 20,2021
Jun 20,2021
3
people found
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Black Grace Cowley ignored three calls and six emails made or sent in the eight weeks leading up to the end of our tenancy agreement, only bothering to get in touch three days before it was due to expire. When we explained that, due to ...
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Apr 05,2021
Apr 05,2021
4
people found
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Black Grace Cowley were due to replace a cracked shower tray in August 2019.
They eventually replaced it in February 2020, in the process leaving us without a bathroom for three days with no notice.
They failed to provide alternative arrangements or a rent debate for the ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 27,2020
Oct 27,2020
6
people found
this helpful
this helpful
Black Grace Cowley were due to replace a cracked shower tray in August 2019.
They eventually replaced it in February 2020, in the process leaving us without a bathroom for three days with no notice.
They failed to provide alternative arrangements or a rent debate for the ...
read full review
read full review
Was this helpful?
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Yes
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Last updated at 9:58 AM 21/10/2019 by heather heather
