Charlotte was fantastic from the beginning till the end,verry Helpfully,i Really Appreciate and Thank you to all staff from romans... Read Full Review

I had a most exellent service from Jack Fisher troughout the renting proces.Very helpful,friendly and responsive to all my questions.5 star customer... Read Full Review

First time buyer, called to book a viewing last Friday, got told that Jack would call me back Monday at 9:30, had no call. Called on Tuesday and booked the viewing. Had no confirmation, so called on Thursday to confirm, which was correct. Turn up at the property today (Saturday) and no one is... Read Full Review

It was Jon Langley who guided us through this often difficult procedure, even taking on the powerful developers who were our vendors twice and winning on both occasions. Would thoroughly recommend this young man to anyone especially if purchasing a new... Read Full Review

Rohan was particularly outstanding, courteous, knowledgeable, good ideas for improvements, instead of just showing us around, he actually 'sold' the property. We had lots of return visits before we committed and nothing was too much trouble. Jonathan was also excellent, would... Read Full Review

Sarah was fantastic from start to finish of finding us what we wanted , explained what we wanted and the first house she showed us we rented, she was always available when we needed any questions answered and sent a lovely email after we moved in Many thanks again. For a great... Read Full Review

Nightmare from start to finish. They seem to have a new property manager every few months which goes to show they can't keep a steady position at that place and you get fobbed off to someone new who don't know what they are doing or what's happening with your contract. AVOID AT ALL ... Read Full Review

Awful. Avoid like the plague! I was in my property for 5 years, rent was always on time and I had inspections every 12 weeks through the whole time so they were aware the house was always spotless. I moved out on Friday and the landlord agreed to give my full deposit back but Romans have added over ... Read Full Review

Complete rogues, I would never use Romans again for selling. They will give you the highest valuation so that you obviously sign up with them, then a week later call you to say that you need to drop the price - surely that amounts to admitting that their own staff are incompetent?! More likely it's ... Read Full Review

As a long-term landlord I can say that Romans are the worst I have every experienced. They do not care about the landlord or the tenants and only seem to look after themselves (and charge for everything and hold on to your money whilst sorting their issues). Their communication is terrible, rarely... Read Full Review

The worst estate agent you can imagine!!! After dealing with sales and lettings department I can't describe the frustration and stress they have caused. Agents are misleading about sales and are unable to answer simple letting questions. Unfortunately our estate agent was bought by Romans and... Read Full Review

I am a Landlord with two properties, until May of 2016 they were manged by Leaders who were merged with Romans who took over the management. They are dire. One potentially useful feature is online statements and other details, this is good except that when I want to change my own personal details... Read Full Review

Every customer would expect polite professional behaviour. When dealing with the Bracknell Romans Sales Team one receives rude, condescending and dismissive behaviour. Contradicting content/feedback on queries depending with whom you are speaking with. There is a clear drop of customer focus... Read Full Review

Recently used Romans Bracknell branch as I sold my house in Bracknell to move on to new adventures. I found them to be very professional and on the very final day could not have moved without the help from Josh Aylott who deserves as special mention. Moving house is very stressful, Romans made it ... Read Full Review

Would give 0 rating if an option. Utterly uncaring and incompetent. Gushingly helpful until you sign up and then spent time since not even doing their basic job with me constantly having to chase them up. Tried to squeeze money out of me and my tenant at every opportunity including trying to get us ... Read Full Review

I started the process of placing my property on the market and arranged viewings with a few agents, one of which was Romans. On the morning of the viewing with Romans, we found out we had lost a baby. My partner had called Romans asap to explain we had had some bad news from the hospital and we... Read Full Review

I chose Romans and Oliver after speaking to him a two of his competitors. The brief was to let out my 3 bedroom property which I have recently finished renovating to a very high standard. On our initial and subsequent meetings and conversations until I signed Oliver was very bouncy and positive.... Read Full Review

I would never use Romans through choice again. I Received a phone call 4 hours before i was due to visit a property informing me this now wasnt possible as they couldnt get the keys. When we eventually picked a property Charlotte spelt my name wrong in an email which then sent all my partners... Read Full Review

When I first rented my property (managed by Romans) in August 2013 with the help of Charlotte, I couldn't praise her more. She was very helpful, polite and more importantly replied to me quickly. Sadly this service was not backed up by their property management team. My property manager is... Read Full Review

Evening I am currently coming to the end of a 12 month tenancy (originally managed by JM lettings, but taken over by ROMANS), and the Landlord has decided not to renew the tenancy as he plans to sell the property. I only managed to find this out as one day I was in work and I received a text... Read Full Review