Dexters
Lee, London, SE12
4.3/5, 18 reviews
83% recommended
100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
80% lettings fee satisfaction

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“Excellent agent...”

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Oct 22,2020
Minithumbup
By: 'Victoria'
Oct 22,2020
0 people found
this helpful
PJE have been helping me to purchase a property. I have found the service and info from Adam Casey to be particularly good - he has been friendly, proactive, helpful and did an excellent job selling the property to me, following up with answers to queries and additional support with KYC/AML checks. Highly recommend.
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By: Pete Burchell
Feb 27, 2021
thank you for your review, we use these to monitor our service, unfortunately your positive review doesn't reflect the 1 star review ? I can only assume that this was an error ? we would very much appreciate it if you would take the time to rectify this if this is the case.

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Latest Reviews

View all Reviews 18
7th Oct 2021
reviewed by 'Elliott'
“Jacqueline Burke‑Taber at Peter James Lee was professional, proactive and a great communicator. She mad my experience as a ......”
28th Apr 2021
reviewed by 'Yvonne'
“The staff at Peter James have always been kind, extremely helpful and offer advice to us when able to do ......”
20th Apr 2021
reviewed by 'Matthew'
“I always have excellent and responsive service from Lydia Harrison, even the smallest thing. Lydia always follows up with me ......”
2nd Mar 2021
reviewed by 'Lindsay D'
“Excellent service throughout. Clear and accurate valuation by Peter who was obviously familiar with the style of house. Excellent handling ......”
22nd Oct 2020
reviewed by 'Victoria'
“PJE have been helping me to purchase a property. I have found the service and info from Adam Casey to ......”
6th Jan 2020
reviewed by 'Ala'
“Louise Flynn was very helpful and attentive and we greatly appreciated her rapid response when our boiler broke down in ......”
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Address

Dexters
430-432 Lee High Road
Lee,London
Greater London
SE12 8RW
020 8815 2210

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £272,900 £840,000
Lettings 100% 80% £950 £1,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
2 1 6 1 2 0 5 1 0 0
Areas covered
  • SE12
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TDS Property Redress Scheme
Rankings
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“Jacqueline Burke‑Taber at Peter James Lee was......”

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Oct 07,2021
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Jacqueline
By: 'Elliott'
Oct 07,2021
0 people found
this helpful
Jacqueline Burke‑Taber at Peter James Lee was professional, proactive and a great communicator. She mad my experience as a first time buyer easy & stress free. Her knowledge of the area, and ability to chance up solicitors during the conveyancing process really helped. She was ...
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“The staff at Peter James have always been kin......”

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Apr 28,2021
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By: 'Yvonne'
Apr 28,2021
0 people found
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The staff at Peter James have always been kind, extremely helpful and offer advice to us when able to do so. I have no hesitation in recommending them....
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“I always have excellent and responsive servic......”

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Apr 20,2021
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Lydia
By: 'Matthew'
Apr 20,2021
0 people found
this helpful
I always have excellent and responsive service from Lydia Harrison, even the smallest thing. Lydia always follows up with me or third parties and I never need to chase. This makes things so much easier and less of a worry....
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“No hesitation in recommending...”

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Mar 02,2021
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Peter
By: 'Lindsay D'
Mar 02,2021
0 people found
this helpful
Excellent service throughout. Clear and accurate valuation by Peter who was obviously familiar with the style of house. Excellent handling of viewings and great communication throughout. All aftersale managed well and any queries dealt with efficiently. Call returned promptly etc. Would not hesitate to use ...
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“Excellent agent...”

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Oct 22,2020
Minithumbup
By: 'Victoria'
Oct 22,2020
0 people found
this helpful
PJE have been helping me to purchase a property. I have found the service and info from Adam Casey to be particularly good - he has been friendly, proactive, helpful and did an excellent job selling the property to me, following up with answers to ...
read full review
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By: Pete Burchell
Feb 27, 2021
View all comments (1)
thank you for your review, we use these to monitor our service, unfortunately your positive review doesn't reflect the 1 star review ? I can only assume that this was an error ? we would very much appreciate it if you would take the time to rectify this if this is the case. ...

“Louise Flynn was very helpful and attentive a......”

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Jan 06,2020
Minithumbup
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Louise
By: 'Ala'
Jan 06,2020
0 people found
this helpful
Louise Flynn was very helpful and attentive and we greatly appreciated her rapid response when our boiler broke down in the middle of December. I would highly recommend her and Peter James as long as they maintain these high standards and continue to take the ...
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“Since we have moved in to our flat Louise has......”

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Dec 13,2019
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Louise
By: 'Jay'
Dec 13,2019
0 people found
this helpful
Since we have moved in to our flat Louise has been nothing but brilliant . Really easy to get hold of if there is any problems and goes above an beyond to get a resolution very quickly ....
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“Complimentary Review...”

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May 14,2019
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Jordan
By: 'Margaret'
May 14,2019
0 people found
this helpful
Jordan was very helpful throughout my process in renting a place. He came back to me when i asked questions and for clarification. He was polite and professional at all times....
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“Fast & Smooth...”

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May 04,2019
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Jordan
By: 'Albert'
May 04,2019
0 people found
this helpful
Thank you for your professionalism and kindness ( I know I stressed you a lot). Fast and smooth procedures, constantly informing us about what`s next to do, answering every question before and after we moved in. ( so not the typical getting paid and disappeared agent. ...
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Comment on agent fees
We`ve been completely aware of the fees and found them acceptable.
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“Tenancy...”

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Nov 26,2018
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Mark
By: 'Joe'
Nov 26,2018
0 people found
this helpful
I used the Lee branch to help secure a tenant for my property, they were extremely professional from start to finish & I couldn't be happier with my current tenants....
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Comment on agent fees
Good
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“Jamie was Great throughout the process of buying our home. ......”

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Mar 06,2018
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Jamie
By: 'Ieva'
Mar 06,2018
0 people found
this helpful
Jamie was Great throughout the process of buying our home. He always responded promptly and even chased up our solicitors for missing information. Really great service!...
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Comment on agent fees
We were buyers, therefore we did not pay fees.
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“We can't thank Jamie and the team at Peter James ......”

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Nov 27,2017
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Jamie
By: 'Thang'
Nov 27,2017
0 people found
this helpful
We can't thank Jamie and the team at Peter James enough for getting our family into our new home! Jamie went above and beyond to ensure that everything went smoothly for our onward purchase. Communication was great throughout the whole process. He co-ordinated well with ...
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“We've been very impressed with Jamie. He was engaged with ......”

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Nov 27,2017
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Jamie
By: 'Joe'
Nov 27,2017
0 people found
this helpful
We've been very impressed with Jamie. He was engaged with the process and keen to get a satisfactory outcome for both us as buyers as well as his clients as vendors. At the point of viewing he was professional, knowledgeable and showed reassuring expertise about ...
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“I never thought I'd write a good review about an ......”

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Nov 23,2017
Minithumbup
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Jamie
By: 'Elizabeth'
Nov 23,2017
0 people found
this helpful
I never thought I'd write a good review about an estate agent but Jamie went above and beyond to sell our property as well as following it through meticulously all the way to completion. He is definitely the most sincere and reliable agent I've ever ...
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Comment on agent fees
Negotiated a good fee.
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“Just want to say a big thank you to Jamie ......”

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Nov 23,2017
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Jamie
By: 'Suzie'
Nov 23,2017
0 people found
this helpful
Just want to say a big thank you to Jamie for all his hard work - he's been involved in our property search right from the beginning over 6 months ago now. He's friendly and knows his stuff and I always felt like he was available ...
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Comment on agent fees
Purchasing
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“Catherine was extremely helpful and polite. She went above and ......”

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Nov 20,2017
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Catherine
By: 'Jessica'
Nov 20,2017
0 people found
this helpful
Catherine was extremely helpful and polite. She went above and beyond for my husband and me and was always available to speak and answer every question we had. She found us a property that exceeded our expectations in a short space of time, what was ...
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Comment on agent fees
good
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“Pros: - Lee in-branch staff are good- They're cheaper than ......”

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Jan 16,2017
Minithumbdown
By: 'NickOswald'
Jan 16,2017
2 people found
this helpful
Pros: - Lee in-branch staff are good - They're cheaper than the competition... Cons - ...they're cheaper for a reason. - Appalling/non existent levels of customer service, multiple phone calls and emails completely ignored on a routine basis by multiple members of staff - ...
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Comment on agent fees
Monthly and set up fees are lower than other firms. I was charged £60 for a smoke alarm test, which must have involved somebody pressing a couple of buttons for all of 5 seconds, this is probably par for the course though I imagine.
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By: Kerry Love
Mar 31, 2017
View all comments (1)
We are sorry to hear that you are unhappy with the management service provided by Peter James. Having reviewed your file, your comments in respect of our customer service and knowledge of processes are absolutely unfounded. We have acted within our remit as your agent, in accordance with terms and conditions to which you signed your agreement. Regarding your claim to the deposit, no payment could be made, as the tenants were not in agreement. Due process was then followed, and your claim was ...

“We rented a property with Peter James for 6 years and ......”

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May 20,2015
Minithumbdown
By: 'SE12'
May 20,2015
5 people found
this helpful
We rented a property with Peter James for 6 years and back in 2009 the Property Manager was Michelle Burchell. The day we moved in we felt in total despair, my immediate response was to walk out, hand the keys back and say the deal was off. ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 10:50 AM 28/09/2021 by Robin Philpot

Awards won by Dexters, London SE12 8RW



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