Martin & Co
Kirkcaldy, KY1
1/5, 3 reviews
0% recommended
0% lettings valuation accuracy
0% lettings fee satisfaction

“Awful customer service, Myra was completely u......”

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Oct 07,2020
Minithumbdown
By: 'Myrtle'
Oct 07,2020
1 people found
this helpful
Awful customer service, Myra was completely unhelpful repeatedly saying she would call me back and not doing it, asking for my details several times and not seemingly taking note of them. I was trying to find somewhere to rent in my town, unfortunately my only option was to work with Myra as she was the estate agent for this area. I assume they are a cheap estate agent to use for landlords, because there's no other reason you'd go with this company. They made it virtually impossible to actually enquire about rentals in the area, I called several times about viewings and applications, each time being told the property in question wasn't available yet and Myra would call me back.. Which she never did. It made me feel hopeless of finding somewhere in my town.
I honestly don't think she was doing the basics of her job role, she wasn't rude as such. Just completely unhelpful and vauge, I started to wonder if she has some personal dislike for us, but i think she just neglected to do her job.
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Opening Hours
Address

Martin & Co
93 St. Clair Street
Kirkcaldy
Fife
KY1 2BS
KY1 2BS

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 0% 0% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 2 0 1 0 0 0 0 0 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Awful customer service, Myra was completely u......”

Share on :
Oct 07,2020
Minithumbdown
By: 'Myrtle'
Oct 07,2020
1 people found
this helpful
Awful customer service, Myra was completely unhelpful repeatedly saying she would call me back and not doing it, asking for my details several times and not seemingly taking note of them. I was trying to find somewhere to rent in my town, unfortunately my only ...
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“"This has to be the rudest bunch of unprofessional money-grabbers ......”

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Jun 19,2014
Minithumbdown
By: 'J'
Jun 19,2014
3 people found
this helpful
"This has to be the rudest bunch of unprofessional money-grabbers I have ever had the complete displeasure of dealing with. Not only do they charge extortionate prices for absolutely everything - they just don't care about you as a landlord or your property as your ...
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“This has to be the rudest bunch of unprofessional money-grabbers ......”

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Mar 19,2014
Minithumbdown
By: 'STAY'
Mar 19,2014
4 people found
this helpful
This has to be the rudest bunch of unprofessional money-grabbers I have ever had the complete displeasure of dealing with. Not only do they charge extortionate prices for absolutely everything - they just don't care about you as a landlord or your property as your ...
read full review
What agent could do to change your mind?
Not if they were free to use and found me a tenant willing to pay 100 times the rent price.
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By: Martin & Co Kirkcaldy
Mar 20, 2014
View all comments (4)
We are 100% fully compliant with the Tenancy Deposit Scheme and tenant premiums. While we are aware some agents in the area are still "illegally" charging tenants the admin fee, probably still holding the tenant's deposit and not a member of any governing bodies. We are members of the Scottish Association of Landlords (SAL), Council of Letting Agents (CLA), National Landlord Association (NLA), UK Association of Letting Agents (UKALA), Safe Deposit Scotland (SDS), The Property Ombudsman (TPO), an ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Martin & Co, Kirkcaldy KY1 2BS



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