33% lettings valuation accuracy
67% lettings fee satisfaction
Oct 05,2020
Oct 05,2020
0
people found
this helpful
this helpful
Amazing service, my agent Penny was there to answer my (Many) questions on the lead up to my moving date and has been nothing but supportive now I've moved in! Absolutely fantastic service , amazing to know I have a reliable agent to contact should I have any issues or worries! Fantastic work Freshmove!
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Latest Reviews
5th Oct 2020
reviewed by 'Megan'
14th Apr 2018
reviewed by 'Theresa'
9th Jun 2017
reviewed by 'Sarah'
17th Nov 2016
reviewed by 'Gayguy45'
Opening Hours
Address
Fresh Move
12 Walnut Road
,Torquay
Devon
TQ2 6HS
01803 504 000
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 33% | 67% | £495 | £850 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 1 | 3 | 1 | 0 | 0 | 0 | 0 | 0 | 1 |
Areas covered
- TQ1
- TQ2
- TQ3
- TQ4
- TQ12
- TQ14
- TQ5
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Oct 05,2020
Oct 05,2020
0
people found
this helpful
this helpful
Amazing service, my agent Penny was there to answer my (Many) questions on the lead up to my moving date and has been nothing but supportive now I've moved in! Absolutely fantastic service , amazing to know I have a reliable agent to contact should I ...
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Oct 06, 2020
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Thank you Megan for your kind words, we strive for the best customer service and to make your move as smooth as possible knowing it is always a stressful time.
We are always here if you need us. ...
Apr 14,2018
Apr 14,2018
0
people found
this helpful
this helpful
I really can't praise them highly enough
Cheerful, friendly and knowledgeable about their properties and they go the extra mile to ensure that tenants and landlords are happy, especially Penny, the branch manager. I would not hesitate to recommend them to anyone...
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Comment on agent fees
Fees are very reasonable and a lot cheaper than many
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Jun 09,2017
Jun 09,2017
2
people found
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this helpful
I called fresh move this afternoon & the lady I spoke with said her name was Laura from the Torquay branch.
She was in a rush to get off the phone not long after being connected to her. She was talking over me & didn't listen to ...
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Comment on agent fees
Bad.
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Mar 20,2017
Mar 20,2017
0
people found
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As a landlord with 20+ properties under full management by Fresh Move for 5 years I have always found them friendly, professional with a comprehensive well priced service. I have also not had complaints about them from my tenants. I have no hesitation in recommending them....
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Comment on agent fees
Well priced and clear.
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Nov 17,2016
Nov 17,2016
0
people found
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I VERY STRONGLY RECOMMEND TO ALL.
I have used these agents a few times being a tenant on a TENANT-FIND SERVICE they provide a second-to-none outstanding helpful service with a great website and unbeatable fees. The staff are lovely, friendly and helpful. The Manager is ...
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Comment on agent fees
Excellent
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Nov 08,2014
Nov 08,2014
10
people found
this helpful
this helpful
Absolute cowboys. They put us through hell as landlords, and never even apologised. They have NO clue about current letting legislation, and put landlords and there properties at huge risk constantly. Avoid Fresh Move and the Gardners like the plague....
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Comment on agent fees
They didn't even offer to refund us our management fees after there own staff member trashed our property.
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Sep 19,2014
Sep 19,2014
5
people found
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this helpful
A thoroughly unpleasant experience from start to finish.
I moved to that cottage in Devon from London. Two days before the move, Fresh Move said they thought I should delay because they weren't sure if the property was in a habitable state. Why weren't they ...
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What agent could do to change your mind?
They were managing the property and knew it was dirty. They didn't bother to have the property cleaned (other than the carpets) before I moved in. I had to do it all myself. All they were interested in was my money. They didn't care about anything else.Attached Filesnbsp;
Comment on agent fees
A rip off!!Attachments
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
We are always looking at ways to improve our service so feedback is welcome
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Last updated at 3:46 PM 06/03/2014 by Fiona Gardner
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We are always here if you need us.