Southbury Road Branch, Enfield, EN1
3/5, 10 reviews
40% recommended
100% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
67% lettings fee satisfaction

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“Awful agency...”

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Oct 05,2020
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By: 'Ben'
Oct 05,2020
0 people found
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Truly an awful experience, they got me to sign the contract and even told me to utilities into my name and then informed me the current tenants were not leaving. When I asked me my holding deposit back they promised it within 3 to 5 days and on the 6th day I'm still waiting. You'll understand why estate agents have such a poor reputation once you deal with these guys. Avoid at all costs if you value your sanity. Truly awful experience
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Latest Reviews

View all Reviews 10
26th Jul 2024
reviewed by 'Mr Mills'
“I would like to thank Derek and the team, they were very friendly and helpful throughout my property journey!! Thanks ......”
12th Jan 2024
reviewed by 'B.'
“Staff ask for unsolicited gifts to facilitate offers, which is illegal and when complaints are made to senior Area Directors, ......”
17th Dec 2023
reviewed by 'TOKUNBO'
“My experience with Mrs Shahnaz Laloui as an estate agent is good. She is a good listener and was ready ......”
1st Dec 2022
reviewed by 'Sara'
“Amazing! Very helpful and lovely people! Helped me find the perfect house and the whole process was very simple. Thank ......”
22nd Oct 2022
reviewed by 'laila lahrichi'
“I Will like to Thank Derek and the team for helping me to find a buyer on my property. Great ......”
5th Oct 2020
reviewed by 'Ben'
“Truly an awful experience, they got me to sign the contract and even told me to utilities into my name ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 13:00
  • Sunday: Closed
Address

Bairstow Eves
59 Southbury Road
Enfield
Greater London
EN1 1PJ
020 8226 2921

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £450,000 £450,000
Lettings 0% 67% £654 £1,700
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 1 1 2 1 0 1 0 1 3
Areas covered
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Estate agents
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Latest Properties

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“I would like to thank Derek and the team, the......”

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Jul 26,2024
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Derek
By: 'Mr Mills'
Jul 26,2024
0 people found
this helpful
I would like to thank Derek and the team, they were very friendly and helpful throughout my property journey!! Thanks for everything!...
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“Drinks, Unsolicited Gifts, and Bribes....”

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Jan 12,2024
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Derek
By: 'B.'
Jan 12,2024
0 people found
this helpful
Staff ask for unsolicited gifts to facilitate offers, which is illegal and when complaints are made to senior Area Directors, these are ignored, despite the huge potential of corruption. People in question, are Derek Akrom, who requested the Unsolicited gift of £5k, written complaint made ...
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“My experience with Mrs Shahnaz Laloui as an e......”

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Dec 17,2023
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Sarshar
By: 'TOKUNBO'
Dec 17,2023
0 people found
this helpful
My experience with Mrs Shahnaz Laloui as an estate agent is good. She is a good listener and was ready to explain all options available to renting the property at 62 Orton Grove. She was in contact touch all through the process of making the final ...
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“Amazing! Very helpful and lovely people! Help......”

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Dec 01,2022
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Sarshar
By: 'Sara'
Dec 01,2022
0 people found
this helpful
Amazing! Very helpful and lovely people! Helped me find the perfect house and the whole process was very simple. Thank you so much...
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“I Will like to Thank Derek and the team for h......”

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Oct 22,2022
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Derek
By: 'laila lahrichi'
Oct 22,2022
0 people found
this helpful
I Will like to Thank Derek and the team for helping me to find a buyer on my property. Great customer service and friendly people. Highly recommended!!...
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“Awful agency...”

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Oct 05,2020
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By: 'Ben'
Oct 05,2020
0 people found
this helpful
Truly an awful experience, they got me to sign the contract and even told me to utilities into my name and then informed me the current tenants were not leaving. When I asked me my holding deposit back they promised it within 3 to 5 days and ...
read full review
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“naff service...”

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Nov 12,2018
Minithumbdown
By: 'terrible'
Nov 12,2018
0 people found
this helpful
Let out my property to a recommended professional man....turns out he was on the dole ! Promised regular inspections....no. owes £3000 unpaid rent. Took 9 months and £1200 To get him out. Then discovered. ....YUK a pig stye....broken washing machine and cooker. The curtains were stuck ...
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Comment on agent fees
Wrong
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“We first viewed the property through their partner company Frank ......”

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Aug 17,2012
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By: 'Andy'
Aug 17,2012
1 people found
this helpful
We first viewed the property through their partner company Frank Innes (who were extremely helpful and friendly, and have been since), but Bairstow Eves offered us discounted initial fees. Having provided all paperwork and paid to have the property 'taken off the market', we were ...
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What agent could do to change your mind?
Complete honesty, better communication, better customer service
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“I have dealt with Yvette, the Mortgage Advisor at this ......”

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Jul 18,2012
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Yvette
By: 'Happy'
Jul 18,2012
1 people found
this helpful
I have dealt with Yvette, the Mortgage Advisor at this office for many years. She is always honest, friendly, professional and gives good honest advice. I would recommend her to any of my friends and family. It is difficukt to find a decent mortgage broker ...
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“Put property on the market for 12 weeks contracted period. Told ......”

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Jun 20,2012
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Alex
By: 'Lowephi'
Jun 20,2012
9 people found
this helpful
Put property on the market for 12 weeks contracted period. Told that I would pay 1.5% +VAT if property sold. Also Alex Knight took from me £120.00 which I was lead to believe was in case I pulled out within the contract period. However on terminating the agreement ...
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By: lowephi
Dec 12, 2012
View all comments (2)
I did eventually get a refund from Bairstows, but not before making several phone calls and writing to the area manager to voice my complaint in no uncertain terms, so fortunately did not need to go to the Property Ombudsman. Curiously I have just been telephoned by the Beeston office asking me to remove my review on this site dated 20/6/2012. The words "legal department" and "defamatory" were casually dropped into the conversation by Alex Knight. I will not remove the review nor will I be thre ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Awards won by Bairstow Eves, Enfield EN1 1PJ



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