100% sales valuation accuracy
100% sales fee satisfaction
Oct 05,2020
Oct 05,2020
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DO NOT USE THIS COMPANY! If i could give them 0 stars I would. I've rented properties for over 12 years in Newcastle and they are hands down the worst company i've ever used. I can't get everything in a single review but i'll try.
We had an agreement in writing the property we were renting would be cleaned prior to us moving in. We collected the keys at 2PM on Friday and It wasnt clean. When I raised the issue's I was dealt with by a very aggressive and patronising member of Bowson's team and was told to email and it would be dealt with on the Monday. That left us with a filthy house to either live in and hope someone comes Monday, or we clean it ourselves. Naturally you're not going to live in this state, so we cleaned it.
Our tenancy agreement states we leave the property in a state we recevied it in. We left it in a better state than we recevied it yet they are still trying to charge us an obscene fee for unjustified cleaning.
We had damp in 2 bathrooms, kitchen and living room. Bowson refused to do anything about it.
We had the landlord let himself into our property on 3 different occasions even after we asked them to request access because some of us worked nights (they broke the law 3 times!)
We asked the landlord to do a move out inspection sometime before we moved out so if there were any issues, we could sort it and there would be no loss of deposit and no issues. We were denied because they have too many properties. Now they're trying to charge us an obscene fee for cleaning. Seems awfully convenient.
Whatever you do, stay away from this company if you are renting. They do not care about you at all. They could chose to continue to represent this landlord who refuses to fix damp in his property. As long as they are getting paid they do not care at all
Take a look at some of the photos we took when we moved in to show just how disgusting it actually was. Here are some of the "features" our property came with when we moved in, to which none were addressed by Bowson. We had to deal with them ourselves or live with them until we moved out
Mould and damp in the kitchen, living room and 2 bathrooms
A key and filth in the washing machine
Crystalised urine on the toilet
hair and grime in the showers
Oven and microwave caked in grease from previous tenants
Bin and kettle so dirty that we had to throw them out
Bowson said this was suitable for new tenants to move into. I'll let you be the judge of that
We had an agreement in writing the property we were renting would be cleaned prior to us moving in. We collected the keys at 2PM on Friday and It wasnt clean. When I raised the issue's I was dealt with by a very aggressive and patronising member of Bowson's team and was told to email and it would be dealt with on the Monday. That left us with a filthy house to either live in and hope someone comes Monday, or we clean it ourselves. Naturally you're not going to live in this state, so we cleaned it.
Our tenancy agreement states we leave the property in a state we recevied it in. We left it in a better state than we recevied it yet they are still trying to charge us an obscene fee for unjustified cleaning.
We had damp in 2 bathrooms, kitchen and living room. Bowson refused to do anything about it.
We had the landlord let himself into our property on 3 different occasions even after we asked them to request access because some of us worked nights (they broke the law 3 times!)
We asked the landlord to do a move out inspection sometime before we moved out so if there were any issues, we could sort it and there would be no loss of deposit and no issues. We were denied because they have too many properties. Now they're trying to charge us an obscene fee for cleaning. Seems awfully convenient.
Whatever you do, stay away from this company if you are renting. They do not care about you at all. They could chose to continue to represent this landlord who refuses to fix damp in his property. As long as they are getting paid they do not care at all
Take a look at some of the photos we took when we moved in to show just how disgusting it actually was. Here are some of the "features" our property came with when we moved in, to which none were addressed by Bowson. We had to deal with them ourselves or live with them until we moved out
Mould and damp in the kitchen, living room and 2 bathrooms
A key and filth in the washing machine
Crystalised urine on the toilet
hair and grime in the showers
Oven and microwave caked in grease from previous tenants
Bin and kettle so dirty that we had to throw them out
Bowson said this was suitable for new tenants to move into. I'll let you be the judge of that
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Opening Hours
Address
Bowson
117 St Georges Terrace
Jesmond,Newcastle upon Tyne
Tyne and Wear
NE2 2DN
0191 2128100
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £97,000 | £104,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 20 | 0 | 43 | 12 | 1 | 0 | 2 | 0 | 3 | 0 |
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Oct 29,2024
Oct 29,2024
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Recently rented a property from Anne Marken, the property was transferred to Bowsons during our tenancy.
Overall, Bowsons provided a decent service being responsive to issues and investigated issued – however its important to note that Bowsons ultimately answer to the landlord who owns the property, ...
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Aug 02,2023
Aug 02,2023
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I had signed a contract with bowson for a 2nd year tenancy. When I was travelling overseas during the pandemic, before start of 2nd year living in my apartment, they sent me an email, to which I haven't responded for 2 weeks and they unlawfully decided ...
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Jul 07,2023
Jul 07,2023
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Please avoid this agent as much as you can. It seems fine when you check in. When you check out, they endeavour to take every penny from your deposit. Below two photos are washing machine before my check-in and after my end-of-tenancy cleaning. They still ...
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May 15,2023
May 15,2023
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I had a worst experience with Bowson.
They are not returning our full deposit and deducting money for cleaning.
I cleaned the house and every single bit of it and returned them in the same condition how was given to me. Upon asking they just ...
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Jan 03,2023
Jan 03,2023
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Been renting my apartment from Bowson for nearly two years now and it is time to move on to pastures new.
In my time here Bowson have been brilliant, a special mention must go to Anna who has really looked after me
Helpful from moving ...
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Oct 20,2022
Oct 20,2022
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Bowson is a genuine and honest property agency, Jhon Moore and Jack were wonderful, respectful and skilful.
the property I got is what I really was looking for, something to call "HOME"
Many thanks, Bowson team wishing you all the best.
regards...
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Sep 20,2021
Sep 20,2021
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Charlotte was a brilliant agent. She was very reaponsive and resolved any concerns with reassuring ease. If you want a kind and straightforward housing experience, I recommend Charlotte!...
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Sep 15,2021
Sep 15,2021
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Sam was very responsive, answered any queries we had promptly and was honest . A very friendly agent , knowledgeable and helpful ....
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Sep 15,2021
Sep 15,2021
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We are now in our 3rd year of using Bowson's to manage our property. During this time it has been necessary to liaise closely with Fran, Emily and the rest of the team for a number of issues. On each occasion Bowson's have been knowledgeable, ...
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Sep 05,2021
Sep 05,2021
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The experience on renting a property with the help from
Charlotte has been a brilliant one. She is professional, responsive and patient in handling my enquiries and organizing all the necessary works in details, from viewing to renting. Highly recommend!...
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Sep 01,2021
Sep 01,2021
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Sam was a pleasure to work with on an apartment release. Professional, responsive, positive attitude. Would happily work with Bowson again....
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Aug 13,2021
Aug 13,2021
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We are so grateful for all of Charlotte's help in finding the perfect flat. She replied quickly to any queries and made the documentation hassle free....
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Aug 12,2021
Aug 12,2021
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Quick responses to any queries and thoroughly helpful with all enquiries. I've rented through a number of agents and Sam and Charlotte at Bowson have stood out as the best....
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Jun 18,2021
Jun 18,2021
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Charlotte has been so helpful during the past few weeks, she helped me get sorted very quickly and arranged for me to view the property I was interested in the next day. I always get quick and helpful replies from her and she couldn’t ...
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Jun 18,2021
Jun 18,2021
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Lovely experience
We had a really good agent named Charlotte who took care of everything for us and was always available if we had any questions....
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Jun 11,2021
Jun 11,2021
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Charlotte was very helpful in organising a prompt property viewing and answered all questions we had at the time. She was very timely in sending through all documentation and incredibly helpful with any questions we had. Overall very friendly and efficient service, would thoroughly recommend....
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Jun 10,2021
Jun 10,2021
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Bowson provided an excellent service in finding me a tenant. Charlotte was professional, efficient and lovely to deal with. Highly recommended!...
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May 25,2021
May 25,2021
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Very helpful and friendly
Thus far my experience with Bowson has been very positive, Sam Todd has been extremely quick to respond to my questions, and in arranging for my move, even with a slightly unusual tenant....
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May 14,2021
May 14,2021
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I have 3 properties successfully rented out with Bowson, they give me high confidence with their professional handling and good communication process.
I find they are much better than any other letting agent I used to used....
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May 08,2021
May 08,2021
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Sam truly helped us find the ideal flat for us. Once we started to communicate after booking multiple viewings (of the same flat), Sam moved very quickly to help us secure the tenancy as soon as possible and he worked really hard to do so ...
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Apr 30,2021
Apr 30,2021
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The estate agent, Sam from Bowson in Newcastle upon Tyne was invaluable in helping at all stages of house buying. Help with contacting with solicitors, seller, etc. Also responded quickly to queries and was a calming presence when things got stressful.
Thanks very much...
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Feb 19,2021
Feb 19,2021
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Our first time with Bowson and we are very happy. Everyone who contacted us was friendly, helpful, and patient through all our questions!...
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Nov 23,2020
Nov 23,2020
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Very very poor company. Whilst they are bound by the landlords willingness to make changes to the property, they choose to still represent a landlord that allows his tenants to fester in conditions that could potentially lead to severe health concerns (damp highlighted within 2 weeks ...
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Nov 16,2020
Nov 16,2020
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Alice and the team at Bowson let my student property within about 10 days of being instructed. Very professional throughout the process, great service!!...
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Nov 13,2020
Nov 13,2020
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Great service - very quick to reply and follow up.
Extremely thorough and professional throughout the process.
Would definitely recommend to both landlords and tenants....
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Nov 13,2020
Nov 13,2020
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I have used Bowson to let a privately owned house in Gosforth for several years. They have always been excellent from initial advice, to getting the deal done, to follow up assistance. Over the years Sam, Charlotte and Ashley have been very helpful. I would ...
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Oct 28,2020
Oct 28,2020
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Friendly and helpful staff. All queries were answered very calmly. Happy with the agency services. Charlotte and Alice both were very kind....
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Oct 15,2020
Oct 15,2020
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It has been a pleasure to deal with Bowson Lettings. Alice has been dealing with the letting of one of my flats. Since my first phone call to the Bowson Office she has been helpful, professional and capable. Alice advised me regarding the market value ...
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Oct 05,2020
Oct 05,2020
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DO NOT USE THIS COMPANY! If i could give them 0 stars I would. I've rented properties for over 12 years in Newcastle and they are hands down the worst company i've ever used. I can't get everything in a single review but i'll try.
We had ...
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Sep 25,2020
Sep 25,2020
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Charlotte was really helpful and accommodating. We will be using bowsons services again. Really professional and reliable people. Just amazing....
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Best Letting Agent in Newcastle upon Tyne 
Best Letting Agent in Newcastle upon Tyne 
