“STAY AWAY FROM CHASE EVANS!...”
1 Star Review
Oct 03,2020
By:
'Daniel'
Oct 03,2020
Branch: London, 1 Crescent Arcade, 279 Creek Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SE8
Branch: London, 1 Crescent Arcade, 279 Creek Road
Lettings (as a Tenant)
Postcode: SE8
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people found
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STAY AWAY FROM CHASE EVANS!
While the contract negotiation and signing process was smooth, our experience since moving into the flat has been a nightmare. We flagged a list of maintenance issues on arrival, many of which have not been dealt with after more than two months in the flat.
Kareena, the Property Manager has provided an atrocious level of service. She has deminstrated a very shaky grasp of detail and extremely poor project management and communication skills. She has sent four contractors to visit the property, none of whom have been able to fix the issues we have flagged. Getting information from Kareena is like drawing blood from a stone - she has appeared disinterested, unreactive and utterly incompetent.
After more than two months, we are still waiting for very basic things to be delivered, including an oven rack, microwave plate and toilet seat. The shower was left broken for 6 weeks. The interphone is still not repaired.
If you are lucky enough to read this before signing a contract with Chase Evans, then save yourselves the endless frustration and use another agent.
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