0% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
75% lettings fee satisfaction
Sep 14,2020
Sep 14,2020
0
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I've had no issues with Northwood Dundee. All correspondence was polite, professional & friendly whenever I've had to contact them. Whenever I have had to contact them for any reason, whether by email or phonecalls - I've always been able to reach them which makes your time in their care feel that extra bit special.
With other tenant agencies I've always ran into problems & I never had confidence in being helped in any way but with Northwood Dundee all the staff have been exceptional in always being attentive & competent in their job. Staff members stay with you through any issues so it'll always be only one member handling you through email chains which helps keep everything efficient & the correspondence always remains friendly & pleasant whilst remaining professional.
During my time with them they've also updated their maintenance log system so you can now do this online so the job is officially logged and booked for repair & the system is accessible 24/7.
Highly Recommend.
With other tenant agencies I've always ran into problems & I never had confidence in being helped in any way but with Northwood Dundee all the staff have been exceptional in always being attentive & competent in their job. Staff members stay with you through any issues so it'll always be only one member handling you through email chains which helps keep everything efficient & the correspondence always remains friendly & pleasant whilst remaining professional.
During my time with them they've also updated their maintenance log system so you can now do this online so the job is officially logged and booked for repair & the system is accessible 24/7.
Highly Recommend.
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Latest Reviews
24th May 2023
reviewed by 'Fatima'
30th Jan 2023
reviewed by 'Michael Reilly'
25th Oct 2019
reviewed by 'Anna'
24th Jul 2014
reviewed by 'Ally'
8th Feb 2011
reviewed by 'Unhappy'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 100% | £0 | £0 |
| Lettings | 0% | 75% | £460 | £850 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 1 | 3 | 1 | 0 | 0 | 0 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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May 24,2023
May 24,2023
0
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This was my first time renting a flat so I was a bit nervous about the whole process, Nick from Northwood was amazing in getting us sorted with the flat, responding to emails extremely fast and just in general being very helpful explaining the process, ...
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Jan 30,2023
Jan 30,2023
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Held my deposit for 9 months after we moved out due to "cooker cleaning" and "damage" that wasn't explained. I refuted this and was ignored for 7 months, until I eventually threatened with legal and a campaign with Living Rent (Please join if you are a tenant ...
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Sep 14,2020
Sep 14,2020
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I've had no issues with Northwood Dundee. All correspondence was polite, professional & friendly whenever I've had to contact them. Whenever I have had to contact them for any reason, whether by email or phonecalls - I've always been able to reach them which makes your ...
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Oct 25,2019
Oct 25,2019
1
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Rubbish. Viewed a flat, was supposed to be sent an application form, it wasn't sent over. I then emailed them and they have never replied.
Also, apparently a two bedroom property for rent, yet the second room wasn't big enough to fit a bed into ...
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Jul 24,2014
Jul 24,2014
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Northwood overall have been brilliant but their rating has been reduced due to the ending of the agreement prior to moving out :(
To start with they want to start letting people see 2 months before you move out, the potential to cause you a lot of ...
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Comment on agent fees
The house was reasonably priced. Not worth much more due to the poor finish inside and standard of the build.
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Feb 08,2011
Feb 08,2011
3
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Do not use this agency!!!
My husband and I have received appalling service from Northwood Dundee and when trying to cancel our contract with them, because we can no longer trust them to carry out the job in which we pay them to do, they ...
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Feb 24, 2011
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I have rented out my properties through Northwood at Dundee now for over 2 years in fact I believe I may have been their 1st customer. Having used various letting agents in Dundee they are easily the best the problem is with Landlords some don't read the contracts nor do repairs as quick as they should which gives the Agent a bad name. I have never ever experienced any problems only professional and courteous advice and a great personal touch. Ron Campbell and his small team are a credit to this ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 11:36 AM 05/07/2018 by allAgents
