80% sales valuation accuracy
100% sales fee satisfaction
88% lettings valuation accuracy
92% lettings fee satisfaction
Sep 07,2020
Sep 07,2020
1
people found
this helpful
this helpful
Very poor customer service indeed. I submitted an enquiry about a rental property via both Rightmove and their own website. They didn’t respond for a week, and even then it was only to tell me that it had been let in the interim. I then wanted to make an offer on another property new to the market that day - I didn’t want to waste time waiting for an appointment to view it after our last experience - and asked them to call me back. Instead, they sat on it, arranged a whole bunch of viewings, and sent me a dismissive email telling me it was essentially too late. Absolute waste of time. I certainly won’t be recommending Stags to anyone, ever.
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Latest Reviews
10th Sep 2024
reviewed by 'ELIZABETH'
5th Dec 2023
reviewed by 'Judith Buckley'
29th Jul 2023
reviewed by 'Amy Kelsey'
12th Feb 2022
reviewed by 'Chris'
10th Apr 2021
reviewed by 'Natacha and Ashley'
22nd Feb 2021
reviewed by 'Craig'
Opening Hours
Address
Stags
5 Hammet Street
Taunton
Somerset
TA1 1RZ
01823 256625
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 80% | 100% | £348,000 | £485,000 |
| Lettings | 88% | 92% | £460 | £1,295 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 6 | 0 | 7 | 0 | 4 | 0 | 3 | 0 | 0 | 3 |
Areas covered
- TA1
- Somerset
- Quantox Hills
- Blackdown Hills
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Sep 10,2024
Sep 10,2024
0
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Happy with Stags taunton Sale of property went through pretty straight forward MANY THANKS...
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Dec 05,2023
Dec 05,2023
0
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In spite of many set backs, delays, hissy fits, tantrums and stress, Stags got us there in the end. All the agents within this happy office are well trained synergistic, professional and very pleasant to deal with.
Davie de Bloom is an absolute star and ...
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Jul 29,2023
Jul 29,2023
0
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I had a very positive experience recently buying a property that was being sold by Stags. I Dealt with Kirsty and Phoebe who I can genuinely speak very highly of.
There responsiveness to Emails and phone calls was excellent and although I was not there ...
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Feb 12,2022
Feb 12,2022
0
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Really poor experience as a buyer wanting to look at a 3bed detached 1930s property Bishops Lydeard. Really difficult estate agent to work with, obnoxious on the phone and very *. A property had a sale fall through because of a requirement to reroof. When asked ...
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Apr 10,2021
Apr 10,2021
0
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Stags were absolutely brilliant with our move. They were incredibly helpful in answering queries and the staff were all friendly, approachable and generally amazing! We couldn't have asked for more. The welcome pack we recieved upon moving in was a wonderful unexpected surprise. Cannot thank ...
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Feb 22,2021
Feb 22,2021
0
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Can't fault stags at all was very helpful, especially Lara, she was absolutely perfect. Helped me out no end.?
Many thanks Craig...
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Feb 19,2021
Feb 19,2021
0
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The Taunton team managed my tenancy on behalf of the landlord and they were always fantastic! So friendly and helpful whenever I got in touch for any reason and always prompt and professional whilst being kind and supportive for the several years I was in ...
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Sep 07,2020
Sep 07,2020
1
people found
this helpful
this helpful
Very poor customer service indeed. I submitted an enquiry about a rental property via both Rightmove and their own website. They didn’t respond for a week, and even then it was only to tell me that it had been let in the interim. I ...
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Jul 23,2020
Jul 23,2020
0
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For the first time I recently used STAGS (Meg and Rachel) for arranging a letting (for some foreign tenants). They handled the tenants and their management company’s queries without any fuss, the process was easy and the ladies at STAGS were efficient and charming ...
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Jul 20,2020
Jul 20,2020
0
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Having never rented before and being in a very tricky point in my life .. I was very nervous about the whole leap into renting my own place .
Rachel listened to my worries and helped me step by step through the process answer All of my ...
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Jul 04,2019
Jul 04,2019
0
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We had a great experience working with Stags of Taunton to sell our cottage - lovely, professional people who worked with us to get the sale we needed - thank you!!...
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Feb 21,2019
Feb 21,2019
1
people found
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My first experience of looking for a rented property and I was quite unprepared for the potential difficulties involved in this process. How fortunate then that I chose a house through Stags with the very excellent Rachel and Meg as part of their Lettings team. ...
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Comment on agent fees
As expected.
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May 23,2018
May 23,2018
1
people found
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I've been hugely impressed with the support and help we've had from Stags letting agents, particularly Meg and Luke. Both have been very patient with understanding our unique situation, They are excellent at communication clearly and often(email and phone) and they work hard to ...
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Comment on agent fees
Agents fees are appropriate for the level of service we have received.
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Nov 27,2017
Nov 27,2017
1
people found
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Thanks to Meg for finding us somewhere to suit us after a bit of a search! Both she and her team have been always polite and helpful and we are delighted to be in situ now as happy tenants. Jane Power...
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Comment on agent fees
Agent's Fees not as high as some! our position on these however is that if you' re not taken on as a tenant and it is the landlord's choice for whatever reason, the prospective tenant should be reimbursed the fees.
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Nov 21,2017
Nov 21,2017
1
people found
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During the three years I have been dealing with Stags in Taunton, I have always been 100% satisfied with the services they have provided. Their professionalism and competence is exemplary and they make my life so much easier to manage my property. The staff are are ...
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Comment on agent fees
agent's fees are in line with the service they provide.
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Nov 16,2017
Nov 16,2017
1
people found
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Meg has recently and successfully let one of our rural properties. She is very professional, highly responsive and communicates well with both ourselves as landlords and the tenants. We are genuinely very impressed and look forward to asking Meg to let our properties as and ...
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Comment on agent fees
Good value.
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Nov 14,2017
Nov 14,2017
1
people found
this helpful
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We would recommend Meg mostly highly. She is very reliable and charming. She is very experienced and efficient and has always found a good tent for our property and always makes sure that things run smooth afterwards...
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Comment on agent fees
Reasonable
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Nov 01,2017
Nov 01,2017
1
people found
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Really happy with all the information I was given and the management of the property while I was a tenant. Incredibly helpful, easy to contact and very quick to respond to any problems....
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Comment on agent fees
Good
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Nov 01,2017
Nov 01,2017
1
people found
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Very efficient and helpful, extremely knowledgeable and informative of the entire letting process. I would highly recommend anytime to anyone looking to rent or let....
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Comment on agent fees
Good
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Oct 11,2017
Oct 11,2017
1
people found
this helpful
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Would highly recommend Stags....the team were brilliant. Throughout a difficult protracted sale I was kept fully informed and supported especially at the times when things were not going as well as planned. Feedback was provided after viewings and good advice given in relation to ...
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Comment on agent fees
You definitely get what you pay for and they worked hard for their fee.
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Sep 25,2017
Sep 25,2017
1
people found
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We bought our house through Stags and found ourselves in ' a chain'.a traumatic experience but the staff were very helpful.
Clare always gave us time and helpful advice.
David even called us late evening having been at a family funeral all day.
Their ...
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Sep 21,2017
Sep 21,2017
1
people found
this helpful
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Great team in the Taunton office, led by David and Clare. Helpful and proactive, they offered good market intelligence and produced very professional brochures. As a small local developer we need an efficient team working hard for us on the sales front and we certainly ...
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Comment on agent fees
Fees were realistic and good value.
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Sep 09,2016
Sep 09,2016
5
people found
this helpful
this helpful
Lettings department. Rude and very unprofessional. I was accused of missing an appointment. When I double-checked, they had the date wrong, no apology, nothing. I even sent them the email confirmation of the the appointment they had made. They did not reply. I complained to ...
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Meg
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David
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Luke
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Kellie
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Charles
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Gabby
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Miles
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Claire
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 10:25 AM 29/04/2019 by allAgents
