Royal Docks, London, E16
4.9/5, 22 reviews
100% recommended
83% sales valuation accuracy
100% sales fee satisfaction
71% lettings valuation accuracy
99% lettings fee satisfaction
Henry Wiltshire London Estate Agents & Letting Agents

“Great service and very helpful...”

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Sep 03,2020
Minithumbup
Michael
By: 'Lourdes'
Sep 03,2020
0 people found
this helpful
I am so pleased with the service i received and the apartment we ended up in has been clearly well managed by this agency, Michael at the Royal Wharf office is helpful, responsive and kind. we had so much support while moving just before we went in to lock down in March, could not have done it without you :) Thank you for being great.
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Opening Hours
Address

Henry Wiltshire
Kingfisher Heights, 2 Bramwell Way
London
Greater London
E16 2GQ
02036969616

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 83% 100% £0 £0
Lettings 71% 99% £1,300 £2,570
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
7 0 13 0 0 0 0 0 2 0
Areas covered
  • E16
  • E6
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
ARLA DPS My deposits scheme Move With Us
Latest Properties

No Properties

“Excellent service! Michael and the team alway......”

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Dec 09,2024
Minithumbup
Michael
By: 'Silvane'
Dec 09,2024
1 people found
this helpful
Excellent service! Michael and the team always gave us great support when we needed it. We highly recommend. Thank you 🙂...
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“I must say, working with Michael was like fin......”

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Jan 25,2024
Minithumbup
Michael
By: 'Aadrian'
Jan 25,2024
0 people found
this helpful
I must say, working with Michael was like finding a needle in a haystack – except this needle was a beacon of professionalism. He practically turned the process of letting a property into a fine art. Kudos to him for making the typically stressful journey feel ...
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“Excellent Service...”

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May 21,2021
Minithumbup
Michael
By: 'Marina'
May 21,2021
0 people found
this helpful
My contact at the agency who is responsible for managing my property has been great from the very start. She has managed all communications with the tenant and has provided me with prompt feedback when required. Very pleased with the service I have received to ...
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“Michael helped me secure my dream flat!...”

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Mar 22,2021
Minithumbup
Michael
By: 'Joanne'
Mar 22,2021
0 people found
this helpful
Michael was very efficient in helping me secure getting my dream flat. He went above and beyond to help sort out contracts and moving in dates. Thank you. The office admin team have also been helpful in getting jobs sorted in the flat and although ...
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“A great service by all concerned in letting o......”

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Mar 19,2021
Minithumbup
By: 'Jackie'
Mar 19,2021
0 people found
this helpful
A great service by all concerned in letting our flat. And now we have moved to sale. Good local knowledge of the market and a great handle on the national scene. Always available for advice they are people we can rely on as landlords and ...
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“Michael Heath...”

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Dec 11,2020
Minithumbup
Michael
By: 'Chandran'
Dec 11,2020
0 people found
this helpful
Michael Heath was very helpful, knowledgeable, efficient, personable, friendly and always professional in securing a tenant for our flat in Waterside Park. We highly recommend Michael and his team at Henry Wiltshire....
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“Great Service provided by Michael!...”

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Dec 03,2020
Minithumbup
Michael
By: 'Najma'
Dec 03,2020
0 people found
this helpful
Great Service provided by Michael! I've had my fair share of difficult letting agents, so naturally when I was renting with HW Royal Docks, I was on edge. However, I soon realised that was uncalled for as Michael was on top of things and made ...
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“5 star company giving 5 star treatment...”

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Dec 01,2020
Minithumbup
Michael
By: 'Taskeen'
Dec 01,2020
0 people found
this helpful
5 star company giving 5 star treatment to its customers We moved to Hoola end of March just when the pandemic started. Michael Heath dealt with us very professionally and made sure that all the commitments were fulfilled in time despite COVID. Highly recommended......
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“Great service and very helpful...”

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Sep 03,2020
Minithumbup
Michael
By: 'Lourdes'
Sep 03,2020
0 people found
this helpful
I am so pleased with the service i received and the apartment we ended up in has been clearly well managed by this agency, Michael at the Royal Wharf office is helpful, responsive and kind. we had so much support while moving just before we ...
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“Great service...”

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Mar 01,2019
Minithumbup
By: 'NL'
Mar 01,2019
0 people found
this helpful
After a disaster with Johns and Co, Jay has been great. Always direct, and tries to get you the best renters to accommodate your needs. He understands value of good customer service...
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Comment on agent fees
Good
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“Great Service...”

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Mar 01,2019
Minithumbup
Michael
By: 'Joyce'
Mar 01,2019
0 people found
this helpful
Michael was a very attentive agent. He dealt with all queries professionally and efficiently. When there were issues he was able to resolve them quickly....
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Comment on agent fees
the fee were fair
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“Effective and professional...”

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Feb 07,2019
Minithumbup
By: 'Kent'
Feb 07,2019
0 people found
this helpful
Although ours was a new flat, it took a little time to find the right tenants, but they arranged it professionally and managing the property well. Their fees are competitive, and they are easy to keep in touch with....
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Comment on agent fees
Competitive Fees
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“Amazing,easy and friendly.Made the rental process smoothS...”

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Jan 29,2019
Minithumbup
Michael
By: 'Almajali'
Jan 29,2019
0 people found
this helpful
Michael was very professional.Quickly acting.Got my flat rented same day.Tried to always fimd ways to minimize costs.No hidden fees. Strongly recommend....
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Comment on agent fees
Good
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“Wonderful service...”

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Jan 14,2019
Minithumbup
Nuvin
By: 'Jocelyn'
Jan 14,2019
0 people found
this helpful
Nuvin has been very professional and helpful during our search for a bigger flat for a family to move in. We experienced some difficulties but he is very considerate and helpful. Really appreciated...
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“VERY HARDWORKING AND HUMBLE...”

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Dec 17,2018
Minithumbup
Nuvin
By: 'Ms'
Dec 17,2018
0 people found
this helpful
Mr. Nuvin is the Best estate agent ever. I'm happy he finally got me an apartment in Royal Wharf, London....
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“Ms...”

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Dec 12,2018
Minithumbup
Nuvin
By: 'IJ'
Dec 12,2018
0 people found
this helpful
Nuvin was very professional, informative and very flexible with his time. Nuvin's customer service is excellent and always customer focused which is refreshing. Would certainly recommend Nuvin to any future client....
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“Friendly service...”

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Dec 12,2018
Minithumbup
Nuvin
By: 'Emily'
Dec 12,2018
0 people found
this helpful
Nuvin has been friendly and helpful through out the process. He also responded to my requests in a timely manner....
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Comment on agent fees
Competitive
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“Great experience!...”

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Nov 27,2018
Minithumbup
Nuvin
By: 'David'
Nov 27,2018
0 people found
this helpful
Nuvin Nankoo was a pleasure to deal with from the start. He organised my viewing swiftly when I initially called. He was friendly and professional. I received all the information I asked for promptly to make a decision. When I closed on the letting Nuvin ...
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“Excellent Experience...”

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Nov 20,2018
Minithumbup
Nuvin
By: 'Zainab'
Nov 20,2018
0 people found
this helpful
Nuvin was very amazing, communication was great, he's got the best customer service skills,our flat is amazingThank you...
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Comment on agent fees
Very good
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“Very Helpful!...”

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Nov 05,2018
Minithumbup
By: 'Adam'
Nov 05,2018
0 people found
this helpful
Moved in to a flat in the Royal Wharf with my girlfriend, had great service from the guys in the Royal Docks office. Jay and Dan were very down to earth, honest and helpful through the whole process. We would recommend and will definitely go ...
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“Satisfactory performance...”

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Nov 04,2018
Minithumbup
Michael
By: 'Tony/Melinda'
Nov 04,2018
0 people found
this helpful
We recently entered into an agreement for Henry Wiltshire to manage our property/apartment at Kingfisher Heights, and thus far have been satisfied with their service....
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Comment on agent fees
I believe them to be in line with competition
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“10 stars service...”

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Nov 02,2018
Minithumbup
Nuvin
Kelly
By: 'LA'
Nov 02,2018
0 people found
this helpful
I would like to thank Kelly,Nuvin & Rebecca so much for the great service they been so helpful from day one I walked into there office I'm happy to get my property threw them and I will stay a loyal customer....
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Comment on agent fees
Great person
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No image available Michael
(14)

Tenant Fees

Overall Fees
£150 (inc. VAT), On Completion

Tenancy arrangement fee

Last updated on 08/11/2018, 1:35 PM by Jay Yehia Branch Manager

Overall Fees
£48 (inc. VAT), On Completion

Referencing fee

Last updated on 08/11/2018, 1:36 PM by Jay Yehia Branch Manager

Overall Fees
£180 (inc. VAT), On Completion

Tenancy Agreement fee

Last updated on 08/11/2018, 1:30 PM by Jay Yehia Branch Manager

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.
If you have a complaint, please put it in writing, including as much detail as possible. We will then respond in line with the timeframes set out below (if you feel we have not sought to address your complaints within eight weeks, you may be able to refer your complaint to the Property Ombudsman to consider without our final viewpoint on the matter).

What will happen next?

We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.

We will then investigate your complaint. This will normally be dealt with by the office manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter.

If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff.

We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review:

The Property Ombudsman Ltd
Milford House 43-45
Milford Street
Salisbury
Wiltshire SP1 2BP
01722 333 306
www.tpos.co.uk

Please note the following:
You will need to submit your complaint to The Property Ombudsman within 12 months of receiving our final viewpoint letter, including any evidence to support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Last updated at 4:22 PM 07/11/2018 by allAgents

Awards won by Henry Wiltshire, London E16 2GQ



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Henry Wiltshire

Branch - Royal Docks, London, E16