Grainger PLC
London Bridge, London, SE1
4.3/5, 71 reviews
80% recommended
0% lettings valuation accuracy
82% lettings fee satisfaction

“Good communication, very quick to provide maintenance services. They're also ......”

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Sep 02,2020
Minithumbup
By: 'Jen'
Sep 02,2020
0 people found
this helpful
Good communication, very quick to provide maintenance services. They're also always improving the property to make it better for everyone. Our property manager Edyta provides a very high standard of service and is very helpful.
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By: Grainger Customer Service
Sep 02, 2020
Great feedback, thanks Jennifer!

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Opening Hours
Address

Grainger PLC
3rd Floor East No.1 London Bridge
London
Greater London
SE1 9BG
020 7940 9500

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 0% 82% £750 £2,870
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 56 13 0 0 0 1 1 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
Latest Properties

No Properties

“Highly recommend...”

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Oct 08,2022
Minithumbup
Nadia
By: 'Isaac'
Oct 08,2022
0 people found
this helpful
Grainger helped me to find a short-term studio in Brighton when I needed it urgently. Both the check-in and check-out went perfectly, they returned my deposit barely untouched in a matter of few days. I would also like to thank Nadia Rogers the property manager ...
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“This is our first house after moving to UK an......”

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Sep 16,2022
Minithumbup
Nadia
By: 'Pradeep Singh'
Sep 16,2022
0 people found
this helpful
This is our first house after moving to UK and Nadia made our stay easy and hassle free. Thank you....
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“Scam artists. Put the rent up massively so yo......”

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May 28,2022
Minithumbdown
By: 'Ria'
May 28,2022
3 people found
this helpful
Scam artists. Put the rent up massively so you leave after a year. Tried charging us for professional cleaning and other damages, luckily we have have videos of all rooms. Not worth the money, avoid at all costs. Never trust a “professional landlord”....
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“I lived at THE GARDENS for nearly three years......”

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Mar 18,2022
Minithumbup
Mitch
By: 'Isabella'
Mar 18,2022
0 people found
this helpful
I lived at THE GARDENS for nearly three years and I left only because I had to move abroad. It is a lovely location surrounded by trees and silence far from the chaotic traffic that can be stressing in London. I am very grateful to ...
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“A great experience with Grainger...”

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Dec 09,2021
Minithumbup
Mitch
By: 'MR S S CADWALLADER'
Dec 09,2021
0 people found
this helpful
A great experience with Grainger, who were incredibly supportive and professional during my time there at The Gardens. Stan the groundskeeper was usually always on hand throughout the day should any questions or problems occur. The neighbours were also very friendly, recommended....
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“Edyta's a star...”

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Nov 11,2021
Minithumbup
Edyta
By: 'Alex Moore'
Nov 11,2021
0 people found
this helpful
I just wanted to say a big thank you to the Grainger team. I genuinely LOVED living in my flat at Springfield House. I was very sad to have to leave. The management team run by Edyta are great. Very easy to talk to and ...
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“We lived in 'The Gardens' for 11 years and we......”

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Jul 15,2021
Minithumbup
By: 'Sarah'
Jul 15,2021
1 people found
this helpful
We lived in 'The Gardens' for 11 years and were sad to leave, but we were moving out of the country. The square gave us many memorable times with our young son and with friends. A lovely community of people as neighbours. The property manager and ...
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“Consistent negligence of issues with basic equipment not working.My ......”

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Jun 04,2021
Minithumbdown
Nadia
By: 'Private'
Jun 04,2021
2 people found
this helpful
Consistent negligence of issues with basic equipment not working. My hot water boiler was faulty since moving into the property, and through the entire year they did minor repairs on it where it broke again after a week each time (sometimes, even a day). It ...
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By: Grainger Customer Service Team
Jun 07, 2021
View all comments (1)
Hi there, We are very sorry to read this review. Please can you send your name and address details to [email protected]. This will enable us to investigate fully and provide a detailed response. Many thanks ...

“Be wary about this developer. I own a flat in ......”

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May 31,2021
Minithumbdown
By: 'J'
May 31,2021
1 people found
this helpful
Be wary about this developer. I own a flat in building originally developed by Grainger Plc. Grainger plc still holds the freehold. The building is only 12 years old but the roof already needs a complete replacement. 1. The problems with the roof and water leaks persisted ...
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“My experience of Grainger plc Property Manage......”

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May 25,2021
Minithumbup
Darin
By: 'David'
May 25,2021
0 people found
this helpful
My experience of Grainger plc Property Management has been nothing but positive. The staff were always more than happy to help taking an interest in the tenant’s and their wellbeing. I would have no hesitation in recommending their services....
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“Grainger response to the roof leak issues in ......”

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Mar 29,2021
Minithumbdown
By: 'A B'
Mar 29,2021
1 people found
this helpful
Grainger response to the roof leak issues in our development has been very disappointing. The leak issues have been happening for a long time and every time Grainger only did some patchy jobs which proved ineffective and short-lived and the problem kept reappearing. Last time ...
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“Leaseholders to pay for Grainger's mistakes......”

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Mar 27,2021
Minithumbdown
By: 'Norman Yap'
Mar 27,2021
6 people found
this helpful
Leaseholders to pay for Grainger's mistakes I am writing here to express our disappointment with Grainger as our landlord and freeholder. This review also appears in Trustpilot and has been vetted for accuracy and objectivity. Having bought an apartment from Grainger in 2009, we have seen ...
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“I lived at two different Grainger properties ......”

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Mar 23,2021
Minithumbup
Mitch
By: 'Erin'
Mar 23,2021
0 people found
this helpful
I lived at two different Grainger properties in 5.5 years. They were great. And they really came through when I hastily had to move to the U.S. during the pandemic and during the last month of my lease - very accommodating about the circumstances and ...
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“One of the nicest companies for rental in London!...”

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Jan 13,2021
Minithumbdown
Mitch
By: 'Emma'
Jan 13,2021
0 people found
this helpful
Been renting with Grainger for just over 2 years in the same flat and Mitch and the team have been fantastic the whole time. Rental increases were minimal which is soooo helpful. Really quick to respond for queries and always available. Best bit is when you ...
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“Ability Plaza -...”

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Dec 21,2020
Minithumbup
Edyta
Edyta
By: 'Ro'
Dec 21,2020
0 people found
this helpful
Edtya and Abdi were great at managing Ability Plaza and did their best to resolve issues in a timely manner....
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“5 Star Service!...”

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Dec 01,2020
Minithumbup
Nadia
By: 'Keisha'
Dec 01,2020
0 people found
this helpful
Nadia and Chloe provided an impeccable service for the time I lived at Bishops Court. Incredibly responsive to any issue, which continued, even in the height of the Covid-19 pandemic! All maintenance issues were dealt with in a timely manner with excellent communication throughout. You ...
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“Its hard for me to find fault with Grainger, ......”

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Nov 19,2020
Minithumbup
Nicolette
By: 'Lawrence'
Nov 19,2020
0 people found
this helpful
Its hard for me to find fault with Grainger, I've experienced good and bad landlords over the years and they were without doubt the best. Our property manager Nicolette always dealt with any property issues or questions very quickly and efficiently. Repairs were always taken ...
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“Happy Tenant...”

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Nov 11,2020
Minithumbup
By: 'Mr'
Nov 11,2020
0 people found
this helpful
I was with Grainger for over 4 years after they acquired and refurbished the building I was living in. I was dubious (and worried) about having to deal with such a large company. However, my fears were unfounded. Always professional in their communications with tenants about ...
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“I’m very pleased with renting through Grainge......”

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Nov 03,2020
Minithumbup
Edyta
By: 'Elli'
Nov 03,2020
0 people found
this helpful
I’m very pleased with renting through Grainger. Jemma and Edyta from Grainger are great! Very friendly and always responding back promptly....
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“Highly recommended...”

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Sep 28,2020
Minithumbup
By: 'Jerome'
Sep 28,2020
0 people found
this helpful
I have lived in a Grainger property for the last 7 years on Vincent Square (Kimmerston house). The property was always very well managed and Grainger delivered a highly professional service. The property itself had a clerk, Le Roy, who's services and help have always great ...
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By: Grainger Customer Service
Sep 29, 2020
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Great feedback, thanks so much Jerome. ...

“Tenancy review...”

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Sep 22,2020
Minithumbup
Shupria
By: 'Natalie'
Sep 22,2020
0 people found
this helpful
Have lived in a Grainger property for nearly two years and it has been great! Had very few issues, but any problems (always small) were sorted out quickly and efficiently. Our property manager Shupria has been fantastic during our tenancy - great communication and always ...
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By: Grainger Customer Service
Sep 29, 2020
View all comments (1)
Lovely feedback, thanks so much Natalie. ...

“Was a tenant with Grainger in 2 properties ov......”

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Sep 18,2020
Minithumbup
Mitch
By: 'Ross'
Sep 18,2020
0 people found
this helpful
Was a tenant with Grainger in 2 properties over 6 years in London and could not fault their service. Quick to respond to any issue, fair with any rent increase and all round professional in their dealings, Mitch and Keira in particular. Would highly recommend!...
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“Our property manager Edyta was superb during ......”

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Sep 07,2020
Minithumbup
Edyta
By: 'Mark'
Sep 07,2020
0 people found
this helpful
Our property manager Edyta was superb during our 4 year stay in London. She was always attentive, on-the-ball and friendly whenever we had communications with her. She was also very sympathetic and did her utmost to solve any problems we had during our stay. Thanks Edyta!...
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By: Grainger Customer Service
Sep 29, 2020
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Thanks for sharing this feedback Mark, we're pleased you have had such a good experience. ...

“Good communication, very quick to provide maintenance services. They're also ......”

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Sep 02,2020
Minithumbup
By: 'Jen'
Sep 02,2020
0 people found
this helpful
Good communication, very quick to provide maintenance services. They're also always improving the property to make it better for everyone. Our property manager Edyta provides a very high standard of service and is very helpful....
read full review
Was this helpful? Yes
By: Grainger Customer Service
Sep 02, 2020
View all comments (1)
Great feedback, thanks Jennifer! ...

“Fantastic Service...”

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Aug 07,2020
Minithumbup
Younis
By: 'Thea'
Aug 07,2020
0 people found
this helpful
My experience with Grainger has always been very pleasant. I've been with them over five years now. Younis, Diep and Kheira are particularly helpful and pleasant to deal with. They recently gave me a new tenancy for a lovely flat with lovely garden. Highly recommend ...
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By: Grainger Customer Service
Aug 10, 2020
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Thanks for your feedback Thea, we hope you enjoy your new home and garden! ...

“I lived at a Grainger property for 1.5 years.......”

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Aug 01,2020
Minithumbup
Darin
By: 'Alberto'
Aug 01,2020
0 people found
this helpful
I lived at a Grainger property for 1.5 years. My experience has been great. Grainger showcased great care in maintaining their building both inside and outside and they always provided prompt technical assistance without ever questioning whether the fixing had to be paid by us or ...
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By: Grainger Customer Service
Aug 03, 2020
View all comments (1)
We're really pleased you've had such a positive experience Alberto, thanks for taking the time to leave this review. ...

“Excellent in-house management team...”

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Jul 18,2020
Minithumbup
By: 'Benjamin'
Jul 18,2020
0 people found
this helpful
We've lived in Grainger properties for over 3 years now and I would highly recommend renting with Grainger. Mitch and Kheira are dedicated to providing an excellent service, responsive, and genuinely care about making our experience enjoyable....
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By: Grainger Customer Service
Jul 20, 2020
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Thanks for taking the time to leave your feedback Benjamin, it means a lot to the team. ...

“Good Experience...”

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Jul 08,2020
Minithumbup
By: 'Lauren'
Jul 08,2020
0 people found
this helpful
I have been a Grainger customer (tenant) for five years, and have found them to be very good landlords and property managers. They are fair, clear, and responsive. They were always quick to undertake any repairs when needed in the household. The property manager we ...
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By: Grainger Customer Service
Jul 09, 2020
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Thanks for sharing your experience Lauren, we're really pleased it has been such a positive one. ...

“It's by far the best experience I've had renting a property...”

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Jun 29,2020
Minithumbup
Mitch
By: 'Thomas'
Jun 29,2020
0 people found
this helpful
I've lived at a property managed by Grainger for the past 3.5 years and I've found the service really professional. Mitch and Kheira have always been easy to contact and helpful. It's by far the best experience I've had renting a property. Helpful, responsive and flexible. ...
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By: Grainger Customer Service
Jun 30, 2020
View all comments (1)
Hi Thomas, Thanks so much for sharing your experience, we're delighted it has been such a positive one, and will ensure we share your lovely comments about Mitch and Kheira with the team. ...

“I had a 1 year tenancy in the Battersea are i......”

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Jun 16,2020
Minithumbup
Shupria
By: 'Ildar'
Jun 16,2020
0 people found
this helpful
I had a 1 year tenancy in the Battersea are in London. Everything was arranged nicely & if I had some questions in regards of the property they were taken care of in a professional manner. My property manager was quick to answer any questions and provided ...
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