33% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
56% lettings fee satisfaction
Dec 10,2012
Dec 10,2012
0
people found
this helpful
this helpful
I write in my capacity as a landlord who has used Leaders for a number of years. I have found all the team to be very helpful both on the lettings side (e.g. very quickly arranging for properties to be re-let) and on the management side (handling the queries that inevitably arise during a tenancy with care and skill). For the past few years my main contact has been Amie Blakebrough (in property management) who I could not recommend highly enough for her time and effort. I would also mention Rachel Board and Sherrie Wilson who have also provided support year the years.
I would have no hesitation in recommending Leaders to either a landlord or a tenant.
I would have no hesitation in recommending Leaders to either a landlord or a tenant.
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
10th Nov 2022
reviewed by 'Asif'
2nd Jun 2021
reviewed by 'Blessing'
2nd Jun 2021
reviewed by 'Njuafac'
28th Jan 2021
reviewed by 'Alicja'
27th Jan 2021
reviewed by 'Alecia Wallace'
25th Jan 2021
reviewed by 'Sabita'
Opening Hours
Address
Leaders
312 High Street
Croydon
Greater London
CR0 1NG
0208 686 7941
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 33% | 100% | £200,000 | £200,000 |
| Lettings | 0% | 56% | £825 | £1,470 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 6 | 1 | 9 | 3 | 0 | 0 | 1 | 0 | 3 | 0 |
Areas covered
- CR2
CR8
CR0
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
Nov 10,2022
Nov 10,2022
1
people found
this helpful
this helpful
AVOID THIS COMPANY! This company have really let me down. I put my faith into this company and rented a property from them over a video the sent me of the house. They completely mislead me to a house which was promised to clean but ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 02,2021
Jun 02,2021
0
people found
this helpful
this helpful
Thank you leaders, I wonder what I could’ve done without u guys, especially Myha my housing Agent because of u i and the children are in a comfortable two bedrooms no stress. God bless u for me Amen
I’ll recommend leader any day ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 02,2021
Jun 02,2021
0
people found
this helpful
this helpful
I’m Very happy with the service i received from Leaders.
The leaders team in general and Samara in particular helped get a stunning flat and i got a great price for it....
read full review
read full review
Was this helpful?
Yes
Yes
Jan 28,2021
Jan 28,2021
0
people found
this helpful
this helpful
I've had a very good experience with leaders, Samara's communication and serve was great, within few days I found my perfect flat! Really appreciate all your help, highly recommended!...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 27,2021
Jan 27,2021
0
people found
this helpful
this helpful
The service I have received from Samara has been absolutely phenomenal! She has been a clear and effective communicator- she ensured I was kept updated at every stage. She is also extremely professional and empathetic. I have encountered a few other agencies and the service ...
read full review
read full review
Attachments
Was this helpful?
Yes
Yes
Jan 25,2021
Jan 25,2021
0
people found
this helpful
this helpful
The A team for lettings your house. I have been with “leaders lettings Agents” since 2018 and would like to say how happy I am with them. Carol Wight and her manager,Wayne Treville, and his staff are outstanding in dealing and actioning any requests and ...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 18,2020
Sep 18,2020
0
people found
this helpful
this helpful
The services are good and the agents are receptive of customers. Samara Powell has been incredible! She kept regular contact on how I was settling in the new property, gave advice on additional services that I can acquire. Thank you....
read full review
read full review
Was this helpful?
Yes
Yes
Oct 17,2019
Oct 17,2019
1
people found
this helpful
this helpful
Very helpful and proactive staff. They hunted down missing information and documents to ensure exchange happened promptly. Showed us the property more than once at our request. Keep up the good work....
read full review
read full review
Was this helpful?
Yes
Yes
Dec 31,2017
Dec 31,2017
9
people found
this helpful
this helpful
Beware of renting out with this company. They and the landlords whom we rented from on Pagehurst road are trying to get us to pay for everything that would be considered wear and tear and are even accusing us of stealing a lawnmower just because ...
read full review
read full review
Comment on agent fees
Extortionate and God help you if you’re late with the rent.
Was this helpful?
Yes
Yes
“Terrible terrible letting agents. Un-professional, little to no communication. Never ......”
Jul 12,2017
Jul 12,2017
3
people found
this helpful
this helpful
Terrible terrible letting agents. Un-professional, little to no communication. Never call back when they say they will and there is never anyone around to talk to.
Poor referencing and completely overpriced....
read full review
read full review
Comment on agent fees
Expensive for the area. Don't get value for money or any of the services offered.
Was this helpful?
Yes
Yes
Apr 13,2017
Apr 13,2017
4
people found
this helpful
this helpful
The let itself wasn't bad but trying to get a deposit back is like sucking blood out of a stone. They are obstructive and do not answer any e-mails. We had to fight quite hard to get deposit back and although the majority has been ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 08,2013
Apr 08,2013
0
people found
this helpful
this helpful
Having no previous experience of letting, we have found Amie and the rest of the team to be incredibly helpful and supportive. For us Letting was not as straight forward as we anticipated, so we found the guidance and expertise of the Leaders team invaluable....
read full review
read full review
Was this helpful?
Yes
Yes
Jan 28,2013
Jan 28,2013
0
people found
this helpful
this helpful
I have been very impressed with my recent dealings with several staff members at this branch of Leaders. While looking for accommodation I found the agents here to be extremely well-informed and pleasant to deal with. They went out of our way to help us ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 21,2013
Jan 21,2013
0
people found
this helpful
this helpful
Amie always gives me well priced options when maintenance has to be done. She also gives me regular updates on the upkeep of my flat and potential upcoming costs. She has looked after my flat and the same tenants for a few years now and ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 14,2013
Jan 14,2013
0
people found
this helpful
this helpful
We have been tenants with Leaders for over a year now. Michael in Lettings who originally showed us round the property was very professional, friendly and accommodating. Over the time we have been here, we have had a couple of issues with the property but ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 10,2012
Dec 10,2012
0
people found
this helpful
this helpful
I write in my capacity as a landlord who has used Leaders for a number of years. I have found all the team to be very helpful both on the lettings side (e.g. very quickly arranging for properties to be re-let) and on the ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 14,2012
Nov 14,2012
0
people found
this helpful
this helpful
I have been an overseas landlord with Leaders for over 4 years and throughout this period I have found Amie Blakebrough my Property Manager to provide me with professional, speedy efficeint and excellent service whenever it is required. Recent problems over winter with leaking drains meant ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 14,2012
Nov 14,2012
0
people found
this helpful
this helpful
I found them very flexible as had unusual circumstances as regards to my income,
and they were very helpful in resolving the situation .
Other agents had turned me down so was very grateful for them going the extra mile to investigate the full situation.
Have ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 07,2012
Nov 07,2012
0
people found
this helpful
this helpful
We have had excellent experience with Leaders. Amie is always the first port of call with any queries. It is indeed very reassuring to know that the property is being managed by a good company. We are delighted with the service we receive from Leaders ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 06,2012
Nov 06,2012
1
people found
this helpful
this helpful
I have actually just finished the sale of my last remaining flat in the property managed by Ami at the Croydon branch. During the years Ami has been looking after my property I cannot sing her praises highly enough. From accurate reportage of maintenance issues ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 05,2012
Nov 05,2012
0
people found
this helpful
this helpful
Amie has been excellent since I moved in, so helpful with any questions or issues I had and always quick to respond. I would recommend her to anyone if they are looking to rent.
The flat I got through leaders is excellent, in really good ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 22,2012
Oct 22,2012
0
people found
this helpful
this helpful
During the time we have been letting our property, we have had many dealings with Sherrie and always without fail, she has provideed us with answers to our queries. Unusually, these days, she can be relied upon, when told an action is to be taken, ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 12,2012
Oct 12,2012
1
people found
this helpful
this helpful
I have used Leaders as a landlord over many years, they find good tenants, undertake thorough and detailed inventory work, handle the contractual side well and deal with tenant issues promptly and courteously. Recently I have seen the Croydon team as a whole seemlessly deal ...
read full review
read full review
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
Best Letting Agent in Croydon 
