1 Star Review
Aug 27,2020
By:
'Azadeh'
Aug 27,2020
Branch: Burgess Hill, 15 Station Road
Services: Lettings (as a Tenant)
Rent PCM: £850
Would you recommend?: No
Postcode: BN2
Branch: Burgess Hill, 15 Station Road
Lettings (as a Tenant)
Rent PCM: £850
Postcode: BN2
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Terrible experience. As a letting agency, they should have checked the state of the flat they were letting. It was incredibly humid, which is prone to disease in humans. They assumed no responsibility as a letting agency and called me, the tenant, the 3rd party in the contract between me and my landlord, restricting me from seeing videos they took when I moved in and out of the flat. If anyone was the third party, it would be the agency in this formal contract. Water leaked through the kitchen ceiling presumably from the garden above, and there was a sewage pipe from the house above which would splash right into the front yard every time someone would use the bathroom. They were very prompt and assuming of responsibility during the process of receiving my one year's worth of rent, but as soon as I mentioned how humid the flat was, the disappeared, claiming it was not their responsibility.
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