100% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Aug 21,2020
Aug 21,2020
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An excellent team led by Rachel. At all times they were professional, helpful, patient and friendly. They ably guided through the sale and purchase of our properties, providing support and expertise at all times. Our thanks go to the whole team, in particular Rachel and Becky who mostly handled our move. An excellent agency I would have no hesitation in recommending.
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Latest Reviews
18th Jul 2021
reviewed by 'robert brampton'
10th Nov 2020
reviewed by 'Jackie'
5th Aug 2020
reviewed by 'Laurie'
6th May 2020
reviewed by 'Jane'
14th Apr 2019
reviewed by 'M.'
Opening Hours
Address
Robert Oulsnam & Company
235 Mary Vale Road
Bournville,Birmingham
West Midlands
B30 2DL
0121 433 4500
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £110,000 | £730,000,000 |
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 21 | 0 | 4 | 0 | 0 | 0 |
Areas covered
- B30
- B29
- B38
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Jul 18,2021
Jul 18,2021
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Professional throughout.
Kept me up to date at every stage.
Knew the the Bournville market very well.
Everyone should use Oulsnam for their area....
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Jul 19, 2021
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Many thanks for your kind words Rob. We're delighted we were able to help with the sale of your property. ...
Nov 10,2018
Nov 10,2018
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It has been an absolute pleasure to deal with oulsnam for the sale of their house. We trusted their advice for marketing and got the top end value for our property. Karen has be great at keeping contact throughout the sales process, chasing solicitors for ...
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Comment on agent fees
The fees were competitive for high street agents and higher than internet based companies but I feel like we had absolute value for money
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Nov 12, 2018
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Many thanks for your lovely review Kara, we all hope you and the family have settled well into your new home, and wish you all every happiness in the future. ...
Jul 06,2018
Jul 06,2018
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We approached Oulsnam because they sell so many properties in Bournville. Rachel called initially to discuss the sale. She was very professional and gave good advice. Stephen did several viewings and was also very efficient after our property was sold in chasing up Solicitors and ...
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Comment on agent fees
As quoted and similar to other agents in the area. Well earned.
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Jul 03,2018
Jul 03,2018
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This office handled the sale of the house I have bought as well as my sale. Awareness of the chain's needs was very helpful
Both houses are in a conservation area of which all staff have good experience.
Sam and Karen were always friendly, patient, ...
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Comment on agent fees
As expected for this level of service
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Jul 03, 2018
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Many thanks for your kind review Malcolm, we wish you every happiness in your new home. ...
May 31,2018
May 31,2018
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I recently sold my property and also bought a new property through the Bournville branch of Robert Oulsnam. From my first contact with the office right through to picking up the keys of my new property on moving day was a very positive one. Rachel, ...
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Comment on agent fees
I think everyone wants to pay as little as possible when selling a property so of course I would have liked to have paid less. That said I think the fees were fair and certainly competitive with the other agents in the area. I felt I got value for money particularly when it came to my buyers wanting to do surveys etc and I didn't have to book time off work to be there as it was all taken care of.
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May 10,2018
May 10,2018
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Rachel and Sam were professional yet personal when we sold and exchanged on our property earlier this year. Rachel was a wealth of knowledge and always had time for our many questions we had to ask as this was the first time we had sold ...
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Comment on agent fees
Fees were Good especially for the hard work they all put in to sell our property.
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May 11, 2018
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Thank you so much for your review and kind comments. We wish you and all the family every happiness in your new home. ...
Apr 28,2018
Apr 28,2018
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From initial contact until the day of our move we were dealt with competently, quickly and thoughtfully. Rachel has extensive knowledge of the area, is up to date with the local market trends and, therefore, was very good at matching us with a buyer very ...
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Comment on agent fees
Agent's fees were as expected - standard for an Estate Agent of this type.
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Apr 28, 2018
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Thank you for your very kind comments, we all hope you are very happy in your New Home. ...
Mar 14,2018
Mar 14,2018
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We found working with Oulsnam to be a positive experience right from the first viewing through to completion and moving in....
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Mar 13,2018
Mar 13,2018
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From the very beginning right up until completion of the sale of my property Rachel Andrews and Karen Crayton in particular were positive and professional. They filled me with confidence that I had chosen the best Estate Agent for selling my property and 'held my ...
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Comment on agent fees
Worth the money for a dy Sanders
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Mar 14, 2018
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Many thanks for your kind review Judy, it was a pleasure to help and we wish you every happiness in your New Home. ...
Jan 29,2018
Jan 29,2018
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Thank you Oulsnam for helping us navigate through the Viewing, choosing and buying process. Our successful purchase went through in October and we are still scraping off woodchip from our dreamhouse and making it into the living space we want :)
These are the best estate ...
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Comment on agent fees
The fees were inline with other agencies.
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Jan 29, 2018
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Hi Chris. Thank you for your kind comments. We all hope you are very happy in your New Home ...... good luck with the woodchip! ...
Jan 02,2018
Jan 02,2018
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I was so thrilled with the amazing service which was so friendly during the sale of your home for the last 15 years . Karen and Rachel were so kind and helpful often emailing out of hours to reassure me with sorting out our completion date I ...
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Comment on agent fees
I believe it is worth every penny . Karen and Rachel were amazing
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Nov 14,2017
Nov 14,2017
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Buying and selling houses is a stressful experience. The team at Oulsnam made it as stressfree as possible, they were always there to lend a hand, and were friendly and approachable throughout. We would highly recommend their services....
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Comment on agent fees
Competitive, fixed and fair. Well worth the service.
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Sep 28,2017
Sep 28,2017
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We had the best and most easy experience of selling our house in Bournville via Rachel and her lovely staff. They say selling your house can be stressful but that certainly wasn't the case thanks to Robert Oulsnams Bournville branch. From the moment Rachel entered ...
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Comment on agent fees
The agents' fees were very reasonable
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Sep 28, 2017
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Thank you so much for your kind comments Mr & Mrs Smith. We're delighted you were so happy with our service, and we wish you every happiness in your new home. ...
Sep 26,2017
Sep 26,2017
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Moving after 35 years in one house was daunting. The team at Oulsnam's Bournville office guided us every step of the way making the whole process as stress free as possible ....
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Comment on agent fees
Competitive and worth it for the personalised service
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Sep 28, 2017
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Thank you for taking the time to write your review. Your positive comments are much appreciated. ...
Sep 25,2017
Sep 25,2017
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All the staff at Robert Oulsnam's Bournville Office were thoroughly professional. They were always ready and willing to assist and made both the sale of our old property and the purchase of our new home as straight forward as possible.
I would highly recommend this ...
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Comment on agent fees
Very reasonable fixed fee with no hidden costs.
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Sep 25, 2017
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Many thanks for your kind comments. We hope you and your family are very happy in your New Home. ...
Jun 29,2017
Jun 29,2017
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Our experience of selling through Oulsnams, Bournville was first class. We received our first visit from Rachel Andrews on the afternoon we made contact with them. She immediately put us at ease and impressed with her manner, experience and knowledge of the local market. Photographs ...
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Comment on agent fees
The fees were not the cheapest we could find, but were reasonable value and in my opinion "you get what you pay for". We more than made up for the slightly higher fee in the sale price achieved and the service is vital when issues arise along the way that cause stress!
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Jun 30, 2017
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Many thanks for your kind comments. We hope that you and your family have settled well in your New Home. ...
Mar 21,2017
Mar 21,2017
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Excellent service from the team at the Bournville office, very helpful and supportive. Their advice based on their experience turned out to be right, every time. Would highly recommend....
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Comment on agent fees
Service was worth the competitive fee
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Mar 21, 2017
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Thank you for your review Richard - we wish you all the very best for the future. ...
Mar 15,2017
Mar 15,2017
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We were very pleased with the service provided by Bournville Office. We were very happy with the valuation Rachel provided and we were impressed with her knowledge of the market and local area. Karen was excellent in keeping us updated throughout the process and ensured ...
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Comment on agent fees
We found the fee to be competitive - You get what you pay for!
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Mar 15, 2017
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Thank you for taking the time to write a review and for your kind comments. ...
Mar 14,2017
Mar 14,2017
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Rachel provided a highly professional and efficient service during our house sale/purchase, and was always available to discuss issues and provide a positive outlook. Karen was also very proactive when communicating information to us, and overall the Bournville team came across as keen, positive ...
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Comment on agent fees
Comparable with other agents, but with the additional edge of great service.
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Mar 14, 2017
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Many thanks for your kind comments, we hope you are very happy in your new home. ...
Mar 09,2017
Mar 09,2017
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I've used this company a few times now and every time they have been excellent in buying and selling....
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Comment on agent fees
Average for a high street branch but could be more competitive now as many online agents are cheaper.
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Mar 14, 2017
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Thank you so much for your review and loyalty to us. It is always a pleasure to do business with you. ...
Apr 14,2019
Apr 14,2019
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I am very satisfied with the service, the communication and the friendly support given by Rachel. She kept me very well informed and explained everything clearly without using a lot of technical jargon....
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Comment on agent fees
Fair rate.
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Apr 15, 2019
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Many thanks for your kind comments Mr Stock, we are very pleased you are happy with the service we provided. ...
Nov 10,2020
Nov 10,2020
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Can't fault the service. Kept us well informed even through Covid. They were professional at all times and very supportive from start to finish. Showing respect to us as a family. We have used them several times over the years and they have never let ...
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Nov 10, 2020
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Many thanks for your kind comments Jackie. We wish you and the family well. ...
Aug 21,2020
Aug 21,2020
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An excellent team led by Rachel. At all times they were professional, helpful, patient and friendly. They ably guided through the sale and purchase of our properties, providing support and expertise at all times. Our thanks go to the whole team, in particular Rachel and ...
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Aug 05,2020
Aug 05,2020
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An absolutely brilliant team led by Rachel who simply couldn’t do enough to help us sell our house during the difficult Covid period. Back in February Rachel managed to take our instruction to sell, photograph and measure, create a detailed report and place on ...
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May 06,2020
May 06,2020
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I used Oulsnam in Bournville to sell my parents property and Rachel the Manager & all the staff are excellent at their job. They returned my calls immediately & showed lots of people round my parents house. They always have me good advice & kept me informed of ...
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May 06, 2020
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Thank you Jane for your very kind comments, it has been a pleasure working with you. ...
Rachel
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Karen
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Becky
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
We have a complaints procedure with appeal to the Ombudsman Service: Property.
Contact Julie Powell at Head Office or email [email protected]
Last updated at 3:36 PM 29/01/2018 by Rachel Andrews
Contact Julie Powell at Head Office or email [email protected]
