100% lettings valuation accuracy
50% lettings fee satisfaction
Aug 21,2020
Aug 21,2020
5
people found
this helpful
this helpful
if i could give this letting agency 0 stars then I would. We rented a property through the Norwich Branch. Although we should have read thoroughly through the many, many pages of the contract, we believed we had read it sufficiently well to sign. Big mistake ! Subject to inspections every 3 MONTHS (i have never experienced this frequency before). Also several regular (and unannounced )visits from the landlord who lived next door. There was no reason for this as the house was kept in very good condition, as stated in the many reports. When we came to leave after a year and a half we were told that we had to give 3 MONTHS NOTICE before we could (again, this was supposedly buried in the contract but we hadn't seen it and never experienced this before). We cleaned the house before we left (even had a cleaner in to give the oven a thorough clean) but absolutely no account was taken of wear and tear AT ALL and ended up with only a tiny fraction of our deposit returned. This company will take every opportunity to rinse you of your cash and take an age to get back to you regarding anything to do with the house .
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Latest Reviews
7th Jun 2024
reviewed by 'Norwich Landlord'
16th Aug 2021
reviewed by 'Charnelle'
21st Aug 2020
reviewed by 'Jessica'
Opening Hours
Address
Alexander & Co
6 St Andrews Street
Norwich
Norfolk
NR2 4AF
01603 66 33 66
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 100% | 50% | £725 | £4,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 1 | 2 | 1 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Jun 07,2024
Jun 07,2024
0
people found
this helpful
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I got along okay with them okay until I gave them (7 months) notice. They charged me a "termination fee" in spite of my having completely complied with the terms of my contract. They misappropriated £3,024 from my rents in violation of that contract. The court forced ...
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Aug 16,2021
Aug 16,2021
0
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Amy has been super helpful with all of our questions and queries. She is very efficient, responding as quick as possible ensuring all our needs are satisfied. Would definitely recommend as have had no problems at all!...
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Oct 19,2020
Oct 19,2020
0
people found
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Fantastic letting agents, made everything very easy and straighforward. Kept me updated regularly and were very professional. Zach was always very helpful and came back to me when he said he would. Would highly recommend...
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Aug 21,2020
Aug 21,2020
5
people found
this helpful
this helpful
if i could give this letting agency 0 stars then I would. We rented a property through the Norwich Branch. Although we should have read thoroughly through the many, many pages of the contract, we believed we had read it sufficiently well to sign. Big mistake ! ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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