100% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Aug 21,2020
Aug 21,2020
0
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Extremely disappointing experience with James Kendall. Having registered interest in a valuation over a week ago, we were excited to show Tim around our property today and discuss on-boarding them to assist in the sale of our home.
We spent yesterday and this morning making sure our home presented in the best possible light, not any easy task with two under 8's. I received a text at 8:05 confirming our 10am appointment. With 45 minutes to go to the appointment Tim rang and advised he had been doing some 'research' into our property and insisted on being sole agent. I explained we had no desire to remain dual-agent inn the long term, and after sufficient time to evaluate performance (asking Tim to nominate a minimum tie-in period) we would make our decisions.
We were then admonished for having 'turned-over' a number of agents in the last three years (not continuously listed, for good reason). Tim rudely advised we were 'not for him'. He refused to even look at the property before dismissing us out of hand.
I must say I found Tim's tone condescending. I would think very carefully about instructing this agency; if this is how they deal with vendors I would hate to consider their attitude to buyers!
We spent yesterday and this morning making sure our home presented in the best possible light, not any easy task with two under 8's. I received a text at 8:05 confirming our 10am appointment. With 45 minutes to go to the appointment Tim rang and advised he had been doing some 'research' into our property and insisted on being sole agent. I explained we had no desire to remain dual-agent inn the long term, and after sufficient time to evaluate performance (asking Tim to nominate a minimum tie-in period) we would make our decisions.
We were then admonished for having 'turned-over' a number of agents in the last three years (not continuously listed, for good reason). Tim rudely advised we were 'not for him'. He refused to even look at the property before dismissing us out of hand.
I must say I found Tim's tone condescending. I would think very carefully about instructing this agency; if this is how they deal with vendors I would hate to consider their attitude to buyers!
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Latest Reviews
7th Oct 2020
reviewed by 'Chris'
15th Sep 2020
reviewed by 'Elizabeth'
19th Feb 2016
reviewed by 'Rog.'
30th Nov 2013
reviewed by 'Mr'
Opening Hours
Address
James Kendall Estate Agents
194 Bedford Road
Kempston,Bedford
Bedfordshire
MK42 8BL
01234 852434
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £164,000 | £435,000 |
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 5 | 0 | 0 | 0 | 0 | 1 |
Areas covered
- MK42
- MK41
- MK43
- MK40
- MK44
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Oct 07,2020
Oct 07,2020
0
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Fantastic service. Really understand what a modern buyer is looking for, how to reach them and how to get the best value from the home. Excellent communication throughout. Cannot be beaten....
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Sep 15,2020
Sep 15,2020
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An outstanding estate agents with a clear view, to help their customers achieve the best possible outcome for them. And that is exactly what they've e done for us, both pre and during covid they have managed when possible to mainitain A high level of ...
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Aug 21,2020
Aug 21,2020
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Extremely disappointing experience with James Kendall. Having registered interest in a valuation over a week ago, we were excited to show Tim around our property today and discuss on-boarding them to assist in the sale of our home.
We spent yesterday and this morning making ...
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Aug 25,2018
Aug 25,2018
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I cannot recommend this estate agency enough. Throughout the whole process they were professional and courteous. Incredibly helpful and I felt a genuinely sincere service from such a great bunch of guys.
Am definitely recommending them to anyone that wants to sell or buy their ...
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Comment on agent fees
A great deal on the agent's fees but, even more importantly, an exceptional service throughout.
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Feb 19,2016
Feb 19,2016
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Kendalls at Kempston take the weight of house selling from you making it a good experience, readily give advice and help where needed. With numerous possible buyers going through the door and update on the ongoing process properly. In our case Kendalls sold our property ...
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Comment on agent fees
The agent fees are very good they act quick and charge low compared to other agents.
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Nov 30,2013
Nov 30,2013
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James Kendall was introduced to me by a friend that used to work with him, she knew i was new to the property market, and suggested James because of his warm and friendly manner. The first thing i noticed was his honesty, he told me ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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Last updated at 5:04 PM 19/02/2016 by JAMES KENDALL
