Romans
Windsor, SL4
2.4/5, 9 reviews
33% recommended
0% sales valuation accuracy
0% sales fee satisfaction
100% lettings valuation accuracy
43% lettings fee satisfaction

“Rude, unhelpful and useless...”

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Aug 18,2020
Minithumbdown
By: 'AH'
Aug 18,2020
3 people found
this helpful
Very poor service with rude staff, and unhelpful and often confusing advice. If often appeared the staff did not seem to know what they were doing and acted in ways that slowed down the sales process.Would definitely avoid in the future.
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Opening Hours
Address

Romans
Regency House,4 Clarence Road
Windsor
Berkshire
SL4 5AD
01753 869 449

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 0% 0% £0 £0
Lettings 100% 43% £1,000 £1,750
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 0 1 5 0 1 0 0 1 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
NAEA ARLA TPOS Sales TPOS Lettings
Latest Properties

No Properties

“Roman's Windsor is the Worst...”

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Jan 20,2022
Minithumbdown
By: 'Previous Tenant'
Jan 20,2022
2 people found
this helpful
Romans Windsor is SO BAD. If I could give zero stars I would. Blinds in kitchen didnt work for weeks, I was told by the property manager that basically- she didnt believe me leading to the street being able to see in every night and ...
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“My experience with Romans in Windsor has been exceptional......”

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Feb 23,2021
Minithumbup
Annie
By: 'Cher Tull'
Feb 23,2021
0 people found
this helpful
My experience with Romans in Windsor has been positive from start to finish. I ended up getting the property I really wanted thanks to Annie Nicholls and the her wonderful colleagues. I was referenced checked with the lettings hub who were great and everything was ...
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“Rude, unhelpful and useless...”

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Aug 18,2020
Minithumbdown
By: 'AH'
Aug 18,2020
3 people found
this helpful
Very poor service with rude staff, and unhelpful and often confusing advice. If often appeared the staff did not seem to know what they were doing and acted in ways that slowed down the sales process.Would definitely avoid in the future....
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“Son unos estafadores, entre ellos y los landlords tienen el ......”

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Feb 06,2018
Minithumbdown
By: 'Mamba'
Feb 06,2018
6 people found
this helpful
Son unos estafadores, entre ellos y los landlords tienen el negocio montado. 3-4 visitas en un a±o fotografiando tus cosas personales, sin permiso por escrito de ningºn tipo. Caso omiso de los problemas del piso. Y estafas a la hora de la devoluci³...
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Comment on agent fees
Unos atracadores de guante blanco
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“Although the people in the frontdesk and property management are ......”

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Jun 29,2017
Minithumbdown
By: 'forwiser'
Jun 29,2017
6 people found
this helpful
Although the people in the frontdesk and property management are really good and try to listen (important hint there) the Agency practices and approach to money making begs the question of value added....
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Comment on agent fees
Fees are not aligned to value for money and are one of the highest in the industry (outside of London and prime properties). Very hard to justify.
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“I had a great experience with Romans Windsor office recently. ......”

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Jan 26,2017
Minithumbup
By: 'Valeriana'
Jan 26,2017
0 people found
this helpful
I had a great experience with Romans Windsor office recently. Having dealt with many estate agents in recent years this was a refreshing change, friendly, helpful and with the rare ability to actually listen to what my requirements are. Head and shoulders above other estate ...
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“Really impressed with Elaine, very professional with her approach and ......”

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Oct 20,2016
Minithumbup
By: 'Islam'
Oct 20,2016
2 people found
this helpful
Really impressed with Elaine, very professional with her approach and first property manager I felt that actually listens to your concerns and acts on it...
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“Romans in Windsor completely omitted to tell us about all ......”

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Aug 18,2016
Minithumbdown
Sam
By: 'Disgruntled'
Aug 18,2016
10 people found
this helpful
Romans in Windsor completely omitted to tell us about all the costs until after we paid our reservation fee. The manager Sam Morton actually told us that we had to take their contents insurance because we have a dog. This is a complete lie and ...
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What agent could do to change your mind?
Fees are some of the highest in Windsor, double some of the higher end agents. ‚£500 admin fee for the first tenant then ‚£199 for the second is a complete rip off!
Attached Filesnbsp;
Comment on agent fees
Fees are some of the highest in Windsor, double some of the higher end agents. ‚£500 admin fee for the first tenant then ‚£199 for the second is a complete rip off!
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By: Its true
Jan 21, 2022
View all comments (1)
I had the worst experience Ive ever had with Romans. Kim Stockley is an absolute joke, rude, totally unprofessional, irreponsible and totally extortionate. I understand what you've said about Sam aswell, she tried to trip me up when i told her there were cracked switches before I moved in (i got electrocuted by a faulty heater there) and she denied it and tried to get me to prove I had pictures of it in a really underhanded way. I was actually shocked. I've just been hit by a large end of tenanc ...

“I have contacted this company via phone and email over 7 ......”

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Nov 12,2015
Minithumbdown
By: 'Tenant'
Nov 12,2015
6 people found
this helpful
I have contacted this company via phone and email over 7 times to make a complaint about the property. I have had no reply and still live in unfit conditions. If I was a tenant or landlord looking to rent / let property in the Windsor area ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Romans, Windsor SL4 5AD



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