“Terrible experience with Martin & Co Cardiff...”
1 Star Review
Aug 18,2020
By:
'Priyanjith'
Aug 18,2020
Branch: Cardiff, 10 The Globe Centre, Albany Road
Services: Lettings (as a Tenant)
Rent PCM: £800
Would you recommend?: No
Postcode: CF24
Branch: Cardiff, 10 The Globe Centre, Albany Road
Lettings (as a Tenant)
Rent PCM: £800
Postcode: CF24
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Martin & Co Cardiff is definitely one of the most unsatisfactory agents I have dealt with and will never recommend them for anyone, especially international students. Their service was awful. Despite charging a hefty and unreasonably large agent fee of £320, they handed me a dirty apartment with no prior cleaning done. Further, the apartment only had a few lights functioning and they failed to look into any of my maintenance requests that were repeatedly made at regular intervals throughout my tenancy. However, very conveniently and without any decency and contemplation, they charged me a £75 cleaning fee when I handed them a cleaned apartment. It is my strong belief and opinion that Martin & Co are unprofessional agents that leave no opportunity to charge vulnerable tenants with unreasonable fees and amounts. Agents are supposed to ease out the process of moving in and out, but my experience with Martin & Co has been the opposite.
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