The Lettings Company
Cheltenham, GL51
5/5, 29 reviews
100% recommended
100% lettings valuation accuracy
99% lettings fee satisfaction

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“Simply Perfect...”

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Aug 14,2020
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Tanya
By: 'Nigel'
Aug 14,2020
3 people found
this helpful
When TLC were recommended, I never for one moment expected the level of service that I have received over the last 4 years. Tanya is simply fabulous and goes way beyond what I could have hoped for given her very reasonable fees. Nothing is too much trouble - she does everything you could expect but so much more. I only have a humble flat in Cheltenham but Tanya treats the flat as if it were her own property and each tenant has been a dream, thanks to her careful vetting and spot on instincts. Any repairs are carried out by the equally wonderful Simon. A dream team! Very Highly Recommended.
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Latest Reviews

View all Reviews 29
30th Apr 2023
reviewed by 'Olga'
“Excellent and fast communication, easy to talk to, helpful and professional, really went above and beyond to find me a ......”
1st Sep 2021
reviewed by 'Laura Mann'
“We cannot rate Tanya at the Letting Company highly enough. We needed a letting agent who was able to handle ......”
24th Aug 2021
reviewed by 'Rose'
“Tanya has been amazing from the start - it's been brilliant to be able to always speak to the same ......”
20th Aug 2021
reviewed by 'Mike'
“Excellent professional service.Tanya made the whole process run smoothly, with great communication and understanding. I would have no hesitation ......”
19th Aug 2021
reviewed by 'Jonathan'
“Very good service, attentive, friendly. Always there to help when needed, almost on call! As we were moving from Spain ......”
14th Aug 2020
reviewed by 'Nigel'
“When TLC were recommended, I never for one moment expected the level of service that I have received over the ......”
Opening Hours
  • Monday: 00:00 - 00:00
  • Tuesday: 00:00 - 00:00
  • Wednesday: 00:00 - 00:00
  • Thursday: 00:00 - 00:00
  • Friday: 00:00 - 00:00
  • Saturday: 00:00 - 00:00
  • Sunday: 00:00 - 00:00
Address

The Lettings Company
Fairview Cottage, Leckhampton Lane
Shurdington,Cheltenham
Gloucestershire
GL514XW
01242361219

update staff | update details

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 100% 99% £525 £1,600
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
14 0 15 0 0 0 0 0 0 0
Areas covered
  • GL51
  • GL50
  • GL52
  • GL53
  • GL1
  • GL2
  • GL6
  • GL3
  • GL4
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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DPS SAGEagent Property Redress Scheme
Rankings
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Letting agents
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“Helpful and Easy to talk to...”

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Apr 30,2023
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Tanya
By: 'Olga'
Apr 30,2023
0 people found
this helpful
Excellent and fast communication, easy to talk to, helpful and professional, really went above and beyond to find me a lovely home, highly recommended...
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“Friendly, professional and 5 star service!...”

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Sep 01,2021
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By: 'Laura Mann'
Sep 01,2021
0 people found
this helpful
We cannot rate Tanya at the Letting Company highly enough. We needed a letting agent who was able to handle everything as we moved overseas and Tanya goes above and beyond. Always friendly, professional and knows her stuff. Would highly recommend to anyone wanting a ...
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“Tanya has been amazing from the start - it's ......”

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Aug 24,2021
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By: 'Rose'
Aug 24,2021
0 people found
this helpful
Tanya has been amazing from the start - it's been brilliant to be able to always speak to the same person about our house, rather than call a big agency and repeat who we are every time! Tanya actually knows us and cares about our ...
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“Excellent professional service.Tanya made th......”

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Aug 20,2021
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By: 'Mike'
Aug 20,2021
0 people found
this helpful
Excellent professional service. Tanya made the whole process run smoothly, with great communication and understanding. I would have no hesitation in recommending and using The Letting Company in the future....
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“Very thorough and efficient letting service...”

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Aug 19,2021
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By: 'Jonathan'
Aug 19,2021
0 people found
this helpful
Very good service, attentive, friendly. Always there to help when needed, almost on call! As we were moving from Spain to UK the constant communication and easy facilitation of tenancy and bills etc was very important....
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“Simply Perfect...”

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Aug 14,2020
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By: 'Nigel'
Aug 14,2020
3 people found
this helpful
When TLC were recommended, I never for one moment expected the level of service that I have received over the last 4 years. Tanya is simply fabulous and goes way beyond what I could have hoped for given her very reasonable fees. Nothing is too much ...
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“Very efficient...”

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Aug 07,2020
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By: 'DAVID'
Aug 07,2020
1 people found
this helpful
Very efficient. Tanya provided a personalised service in finding new tenants and arranging the tenancy, which I really appreciate - and competitively priced...
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“Back of the net!...”

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Aug 07,2020
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Tanya
By: 'Joshua'
Aug 07,2020
2 people found
this helpful
Our letting agent made the whole experience easy and hassle free. Was helpful and available when they were needed too. Great company....
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“Great company...”

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Jul 15,2020
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Sara
By: 'Rowan'
Jul 15,2020
1 people found
this helpful
Very helpful from first contact until the end of tenancy and deposit return. All issues with the property were dealt with efficiently and in a timely manner. Sara Skinner was our main point of contact and she couldn't have been more helpful and was always ...
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“Tanyas tool belt...”

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Jan 06,2020
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Tanya
By: 'David'
Jan 06,2020
1 people found
this helpful
Most letting agents charge the monthly fee to make a phone call if there's any problem, then they sent you a nice surprise bill on top of their fee, Tanya at TLC goes to your property, finds out what the problem is, then gets her ...
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“The Lettings Company are the Tops....”

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Nov 14,2019
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By: 'Steve'
Nov 14,2019
2 people found
this helpful
The Lettings Company are the Tops. We have dealt with many Lettings agents in the past and I must say Tanya comes out on top. She is passionate about her business and caring to both Tennants and Landlord alike. We are exceptionally pleased with her ...
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“The Lettings Company have been excellent in e......”

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Nov 01,2019
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By: 'Russell'
Nov 01,2019
1 people found
this helpful
The Lettings Company have been excellent in every way. Tanya has always been very friendly and professional, and has dealt with any queries and general property management quickly and with our needs as a tenant in mind. We are very happy tenants indeed and would ...
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“The Lettings Company review...”

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Oct 31,2019
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By: 'Mike'
Oct 31,2019
1 people found
this helpful
So pleased that I chose The Lettings Company, every thing handled quickly and efficiently, no hidden charges, and nothing to much trouble. Would definitely recommend them Thank you TLC for looking after my property...
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“Excellent service...”

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Feb 11,2019
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By: 'James'
Feb 11,2019
3 people found
this helpful
Excellent service, and by fair the best letting agency i've dealt with. Moving was hassle free and all queries/issues are never too much and dealt with promptly....
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Comment on agent fees
The agent fees where by far the lowest i have experianced
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“Highly professional and friendly...”

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Feb 11,2019
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By: 'Holder'
Feb 11,2019
3 people found
this helpful
Tanya was highly professional and very friendly from the moment we met her. She was always helpful and would respond quickly to any messages that we sent. We would definitely recommend her as a letting agent, we had such a positive experience and there was ...
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Comment on agent fees
The fees were all clearly explained, we felt that they were all justified costs and reasonably priced.
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“Top Class letting agency...”

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Feb 06,2019
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Adam
By: 'A'
Feb 06,2019
3 people found
this helpful
This is our first time renting and we are very pleased we chose Tanya. She offers a professional service, is quick to reply to emails and texts and gives complete confidence that your let will be as painless as possible....
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Comment on agent fees
Seem very transparent and reasonable.
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“Great responsive company...”

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Feb 05,2019
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By: 'Matellis'
Feb 05,2019
3 people found
this helpful
I have had nothing but positive experiences with TLC. Tanya is very responsive and has made my life as an accidental landlord much easier. I like that TLC provides a really personal service and is really ethical in her dealings with both myself and my ...
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Comment on agent fees
Very fair fees
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“Letting without the stress!...”

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Feb 05,2019
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By: 'D'
Feb 05,2019
4 people found
this helpful
As a first time landlord, I'm so happy I found Tanya. She made the whole process so easy and took away a lot of my worries. She always replies quickly to any texts or emails. She is very knowledgeable and professional, whilst staying 'down to ...
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Comment on agent fees
The fees are very fair for a great service
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“Landlord...”

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Dec 20,2018
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By: 'Moss'
Dec 20,2018
3 people found
this helpful
Tanya is sincere professional and thinks on her feet. Her experience and knowledge in the industry makes her stand out amongst other agents with a proactive approach....
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Comment on agent fees
Good value
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“Renting a property...”

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Oct 18,2018
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By: 'Chloe'
Oct 18,2018
4 people found
this helpful
Tanya has so far been so easy to work with and super accommodating of all of my requests. She is always on hand if I need her assistance and I feel confident if I have any issues she will fix it....
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Good
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“Brilliant...”

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Apr 01,2018
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By: 'Sarah'
Apr 01,2018
5 people found
this helpful
Tanya is not like other agents who are only in it for the money, she cares. She goes beyond the standard to give an exceptional service....
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Comment on agent fees
Very good value
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“I wish more letting agents were like Tanya at TLC. ......”

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Dec 20,2017
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Tanya
By: 'Heidi'
Dec 20,2017
5 people found
this helpful
I wish more letting agents were like Tanya at TLC. If it weren't for Tanya, I'm sure we would still be trying to find a new home. Tanya treated us like individuals and did everything she could to make sure that we as tenants ended ...
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Better than high street agents!
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“Without a shadow of a doubt, the best letting experience ......”

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Jul 24,2017
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Tanya
By: 'Lala'
Jul 24,2017
4 people found
this helpful
Without a shadow of a doubt, the best letting experience I've ever had. In my almost 10 years of renting, from Cardiff, Southampton, Bristol and Cheltenham - this has been the most professional, compassionate and understanding company I've ever worked with. Being self employed for years ...
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Comment on agent fees
Amazingly reasonable!
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“Tanya was absolutely brilliant, she made everything very straightforward and ......”

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Jun 15,2017
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By: 'Annabelle'
Jun 15,2017
3 people found
this helpful
Tanya was absolutely brilliant, she made everything very straightforward and was very clear about how she works and the process involved. She was very quick to get back to us with any queries we have had, and we have not encountered any problems with anything ...
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Comment on agent fees
The agents fees were definitely better than normal, much clearer what the fees were for and there were no unexpected/unnecessary costs,
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“Tanya was brilliant. A reliable and genuine professional who helped ......”

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Jun 12,2017
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By: 'Calum'
Jun 12,2017
3 people found
this helpful
Tanya was brilliant. A reliable and genuine professional who helped at any opportunity, day or night! As I was only renting for the second time I had lost of questions, but Tanya ensured that everything was taken care of. TLC were fantastic and I hope ...
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Comment on agent fees
Very reasonable compared to what I've paid in the past
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“Tanya made sure my move was as easy as possible. ......”

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Apr 27,2017
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Tanya
By: 'Amy'
Apr 27,2017
6 people found
this helpful
Tanya made sure my move was as easy as possible. She set up my new bills accounts which took away any additional stress. I would definitely recommend!...
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Comment on agent fees
Agents fees were great especially in comparison to what I have paid in the past.
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“Wow. What a refreshing change from your usual high street ......”

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Nov 16,2016
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Tanya
By: 'Matt'
Nov 16,2016
9 people found
this helpful
Wow. What a refreshing change from your usual high street estate agents. From the off TLC were brilliant with lots of useful advise & really quick to action everything with a professional manner. Tanya is very good at establishing great engagement between landlords & tenants, making a ...
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Comment on agent fees
Very reasonable for such a great service
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“I was apprehensive about letting out my home, and using ......”

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Oct 06,2016
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Tanya
By: 'Tottie'
Oct 06,2016
8 people found
this helpful
I was apprehensive about letting out my home, and using an agent as I had heard horror stories. But from the minute I met Tanya, I knew I was in safe hands. Not only is she highly personable and easy to get along with she ...
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Comment on agent fees
Very good given the level of service you receive
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“I've used a few letting agents over the years, but ......”

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Jul 15,2016
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Tanya
By: 'Nigel'
Jul 15,2016
9 people found
this helpful
I've used a few letting agents over the years, but decided to do it myself after constant failings. Tanya listened, provided sound advice, was honest in her approach and provided the service she promised and more, I will now always use The Lettings Company, my ...
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Comment on agent fees
The fees for both landlord and tenant are very fair and way below what other less proactive agents charge in my area.
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Vendor Fees

No fees set.

Landlord Fees

10% No vat

Tenant Fees

No fees set.
Last updated at 04/11/2022, 11:22 AM by Tanya Johnson
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 10:22 AM 04/11/2022 by Tanya Johnson

Awards won by The Lettings Company, Cheltenham GL514XW



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