100% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Aug 13,2020
Aug 13,2020
0
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The Wandsworth branch of John D Wood makes Fawlty Towers look like a well-run and organised establishment. Their inability to do even the most basic elements of their job would be hysterically funny if you were not the one to bear the brunt of their incompetence.
From the moment I moved in as a tenant to when landlord sold the house, any interaction with John D Wood was a stressful, frustrating and confusing experience, mainly because of their absence of communications.
They treated us tenants as though we were pests and an annoying inconvenience. Their bias towards our landlord was obvious, and we were lucky that we had a good relationship with him that CCing him into our communications with John D Wood would lead to a solution to whatever we were trying to sort out.
However, they surpassed themselves in incompetency when our landlord sold our house.
From turning up on the fly with viewers and no notice and still trying to conduct a viewing to booking in viewings on times and days that we told them multiple times we couldn't accommodate, John D Wood ran the gamut.
I came home early from work one day to find viewers ALONE IN THE HOUSE who said that the agent had "just left". Said agent also insisted that we allow the eventual buyers bring their family around on a day to view that we had said multiple times that we could not accommodate and making a viewing appointment and not turning up to the viewing, leaving me to deal with the frustrated would-be viewers.
But a standout communication from this agent was when we emailed our concerns about potentially not being able to move should a national lockdown occur and being told that we were "being unnecessarily hysterical" and being "ensnared by media speculation". Upon that, we decided to leave sooner than we had planned, which turned out to be a couple of days before the March lockdown happened.
There is also no internal communication between agents and a lot of buck-passing from what I can gather.
TL;DR John D Wood's agents are incompetent, conduct themselves with an unearned arrogance, aggressive and dismissive to tenants, will not reply to communications from tenants (but will harass tenants almost hourly if they want something done "ASAP"). Avoid at all costs if you are looking to rent, and be wary if you are a landlord/looking to sell.
From the moment I moved in as a tenant to when landlord sold the house, any interaction with John D Wood was a stressful, frustrating and confusing experience, mainly because of their absence of communications.
They treated us tenants as though we were pests and an annoying inconvenience. Their bias towards our landlord was obvious, and we were lucky that we had a good relationship with him that CCing him into our communications with John D Wood would lead to a solution to whatever we were trying to sort out.
However, they surpassed themselves in incompetency when our landlord sold our house.
From turning up on the fly with viewers and no notice and still trying to conduct a viewing to booking in viewings on times and days that we told them multiple times we couldn't accommodate, John D Wood ran the gamut.
I came home early from work one day to find viewers ALONE IN THE HOUSE who said that the agent had "just left". Said agent also insisted that we allow the eventual buyers bring their family around on a day to view that we had said multiple times that we could not accommodate and making a viewing appointment and not turning up to the viewing, leaving me to deal with the frustrated would-be viewers.
But a standout communication from this agent was when we emailed our concerns about potentially not being able to move should a national lockdown occur and being told that we were "being unnecessarily hysterical" and being "ensnared by media speculation". Upon that, we decided to leave sooner than we had planned, which turned out to be a couple of days before the March lockdown happened.
There is also no internal communication between agents and a lot of buck-passing from what I can gather.
TL;DR John D Wood's agents are incompetent, conduct themselves with an unearned arrogance, aggressive and dismissive to tenants, will not reply to communications from tenants (but will harass tenants almost hourly if they want something done "ASAP"). Avoid at all costs if you are looking to rent, and be wary if you are a landlord/looking to sell.
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Latest Reviews
29th Dec 2020
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reviewed by 'Marian'
5th Dec 2019
reviewed by 'George'
25th Jan 2019
reviewed by 'Keith'
Opening Hours
Address
John D Wood & Co
324 Trinity Road
Wandsworth,London
Greater London
SW18 3RG
020 8261 7175
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £0 | £0 |
| Lettings | 0% | 0% | £1,500 | £1,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 2 | 0 | 1 | 0 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Dec 29,2020
Dec 29,2020
0
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John D Wood if they Could.
- Wandsworth Branch!
So much to say here, I could write an essay and name names! Suffice it to say. "Old fashioned values" they said they have (the one in charge) HA! To include. Repeatedly ignoring emails of concern ...
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Aug 13,2020
Aug 13,2020
0
people found
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The Wandsworth branch of John D Wood makes Fawlty Towers look like a well-run and organised establishment. Their inability to do even the most basic elements of their job would be hysterically funny if you were not the one to bear the brunt of their ...
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Dec 05,2019
Dec 05,2019
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John D Wood in Wandsworth, and more specifically Shae Preece, epitomise every worse trait of estate agents. They incited panic in the chain where there was none, they downright lied on many occasions, they pestered all sides incessantly when it wasn't necessary, and when it ...
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Jan 25,2019
Jan 25,2019
3
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Advise any landlord you can, given the chance, that these are the worst estate agents for rental in the universe. We didn't hear from the for 3 years, only when they charged £100 for renewing our contracts (essentially theft). They issued us with an out of data ...
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Comment on agent fees
Extremely bad
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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