“Extremely disappointing experience...”
1 Star Review
Aug 12,2020
By:
'Elisabeth'
Aug 12,2020
Branch: Bristol, 46 College Green
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: BS1
Branch: Bristol, 46 College Green
Lettings (Prospective customer)
Postcode: BS1
0
people found
this helpful
Extremely disappointing experience. My partner and I are currently in the process of relocating to Bristol from London and booked a viewing for a property through Harbourside. We planned an entire day around this viewing as this was one of our favorite properties. We booked tickets from London to Bristol, traveled for over 3 hours and spent around £100 on these as they were very last minute. When booking the viewing, we also let them know we’d be traveling by train and might be a few minutes late. We were assured this would not be a problem. When we got to Bristol we had trouble finding the office and called them up to notify them we’d be 5 minutes late. We were then told that because we were late we could no longer see the property and there was nothing they could do for us anymore. This was an extremely disappointing experience considering the time and money we put into making this trip to Bristol happen. On top of that, we were met with rudeness and really poor customer service. It’s never a good sign when a business is so unaccommodating and shows such a lack of understanding.
0
people found
this helpful
Was this helpful?
Yes