“Aberdein Considine will not take care of your property...”
1 Star Review
Aug 11,2020
By:
'Leanne'
Aug 11,2020
Branch: Aberdeen, 420-424 Union Street
Services: Lettings (as a Tenant)
Rent PCM: £1500
Would you recommend?: No
Postcode: AB24
Branch: Aberdeen, 420-424 Union Street
Lettings (as a Tenant)
Rent PCM: £1500
Postcode: AB24
2
people found
this helpful
When we first moved in the inventory report claimed that the house had been cleaned to a "professional standard" but we found it with stained mattresses, stained carpets, and eight bags of litter in the eaves access - all of which were noted in the inventory report. In January, a pipe in the toilet upstairs came loose and began leaking urine and faeces through the ceiling in the kitchen. We were left for four days, unable to use the kitchen for hygiene reasons, before somebody came to fix the toilet. In February, our boiler broke down leaving us with no hot water or heating for three days before they sent someone to repair the boiler. We were not given any help with heating the house for those three days. In June, we were told someone needed to come in to make the house HMO compliant and whilst they were there they stuck a sign on the fireplace saying that we were not allowed to use the fireplace. This was the first time we had been told that and the last time someone had checked the fireplace was in October 2019. If the fireplace was unsafe to use (as the signs implied) we should have been told that as soon as Aberdein Considine found out as we had been using the fireplace since then.
This company has poor communication with its tenants and does the bare minimum of its requirements. I would not recommend renting or letting with this agency as they so poorly look after the properties under its care. I have included evidence in this review to prove each point I have made.
2
people found
this helpful
Was this helpful?
Yes