100% sales valuation accuracy
100% sales fee satisfaction
Jul 28,2020
Jul 28,2020
1
people found
this helpful
this helpful
Hinchliffe Homes are, without a doubt, the worst estate agents firm I’ve ever had the displeasure of interacting with.
Firstly, Josh was late for our viewing. Great start.
We loved the house anyway (no thanks to Josh, who stood in one place and didn’t actually try to ‘sell’ the property). We made an offer which was accepted and the usual conveyancing process began.
Naturally, we tried to contact Josh as we neared completion and he didn’t even answer the phone or reply to our text.
Completion day arrived and we still hadn’t been able to speak with Josh about the process for collecting the keys (I mean, not that that’s a big deal or anything ?). A family member was in Northwich that day and went into their shop to ask Josh in person. He said ‘oh it depends what time it is, if completion is after 1230 then they’ll need to go to Tarporley’ (even though the house was in Northwich). He was asked why he hasn’t answered our calls/texts and responded with ‘oh’ that was it .. ‘oh’.
We actually managed to complete at 1115 (this would be great news because it was before 1230 and we didn’t need to travel to Tarporley) so we called the office only to be told we needed to travel to Tarporley to get the keys.
Then, upon arriving, at the time they were expecting me to, I was asked to provide ID, something that was not mentioned on the phone, and I had none with me, having travelled from Northwich (25mins). Thankfully they accepted my work ID and I was allowed to take the keys that they made so difficult to collect.
In summary, avoid Hinchliffe Holmes at all costs if you’d like a smooth process when buying your new home.
Firstly, Josh was late for our viewing. Great start.
We loved the house anyway (no thanks to Josh, who stood in one place and didn’t actually try to ‘sell’ the property). We made an offer which was accepted and the usual conveyancing process began.
Naturally, we tried to contact Josh as we neared completion and he didn’t even answer the phone or reply to our text.
Completion day arrived and we still hadn’t been able to speak with Josh about the process for collecting the keys (I mean, not that that’s a big deal or anything ?). A family member was in Northwich that day and went into their shop to ask Josh in person. He said ‘oh it depends what time it is, if completion is after 1230 then they’ll need to go to Tarporley’ (even though the house was in Northwich). He was asked why he hasn’t answered our calls/texts and responded with ‘oh’ that was it .. ‘oh’.
We actually managed to complete at 1115 (this would be great news because it was before 1230 and we didn’t need to travel to Tarporley) so we called the office only to be told we needed to travel to Tarporley to get the keys.
Then, upon arriving, at the time they were expecting me to, I was asked to provide ID, something that was not mentioned on the phone, and I had none with me, having travelled from Northwich (25mins). Thankfully they accepted my work ID and I was allowed to take the keys that they made so difficult to collect.
In summary, avoid Hinchliffe Holmes at all costs if you’d like a smooth process when buying your new home.
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Latest Reviews
19th Nov 2023
reviewed by 'William'
21st Jul 2023
reviewed by 'Sarah'
25th Aug 2022
reviewed by 'Suzanne'
28th Jul 2020
reviewed by 'Sam'
Opening Hours
Address
Hinchliffe Holmes
28 High Street
Northwich
Cheshire
CW9 5BJ
01606 330 303
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £232,500 | £735,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 0 | 0 | 2 | 0 | 0 | 1 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Nov 19,2023
Nov 19,2023
0
people found
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We have been so impressed with Josh and the team at Hinchliffe Holmes, we cannot recommend them highly enough.
Selling a house is a stressful time, you want someone that is working hard for you and doing their best to assist you. From our first ...
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Jul 21,2023
Jul 21,2023
0
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WOW! What a brilliant experience. From the very beginning when Josh Hinchcliffe said how they would market our house, the process of the sale and more importantly the process after an offer is received right through to completion and moving, every word came true.
Every ...
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Aug 25,2022
Aug 25,2022
0
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Amazing experience . Josh and the team were fantastic from start to finish . Great photography, viewings all undertaken by Josh.
We were kept informed at every stage and even agreed to deliver keys.
Would recommend and use again....
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Jul 28,2020
Jul 28,2020
1
people found
this helpful
this helpful
Hinchliffe Homes are, without a doubt, the worst estate agents firm I’ve ever had the displeasure of interacting with.
Firstly, Josh was late for our viewing. Great start.
We loved the house anyway (no thanks to Josh, who stood in one place and didn’...
read full review
read full review
Was this helpful?
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Last updated at 9:30 AM 22/08/2019 by heather heather
