75% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Jul 24,2020
Jul 24,2020
0
people found
this helpful
this helpful
Perfect handling by Oscar & the team at the Long Melford office. Purchaser secured very quickly but due to Covid-19 this fell at ‘lockdown’. This didn’t deter Oscar, house was re sold the same day it went back to the market. Slight delay due to government rules but got there as soon as this was eased. The whole process was ‘hand held’ due to a tricky solicitor down the line, but with Oscar ‘s help, completion was achieved.
I loved the constant ‘communication’, from Carta Jonas, via email & telephone, always best to know any situation, good or bad, action can then be taken accordingly.
Would I use them again, absolutely, I’ll never go elsewhere now, just fantastic.
Thank You All
I loved the constant ‘communication’, from Carta Jonas, via email & telephone, always best to know any situation, good or bad, action can then be taken accordingly.
Would I use them again, absolutely, I’ll never go elsewhere now, just fantastic.
Thank You All
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Latest Reviews
8th Dec 2020
reviewed by 'Mr'
12th Oct 2020
reviewed by 'Joanna'
2nd Oct 2020
reviewed by 'Julie'
12th Aug 2020
reviewed by 'Alasdair'
31st Jul 2020
reviewed by 'steven'
Opening Hours
Address
Carter Jonas
St Marys Court, Little St Marys
Little St. Marys,Long Melford
Suffolk
CO10 9LQ
01787 882881
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 75% | 100% | £270,000 | £630,000 |
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 4 | 0 | 4 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Dec 08,2020
Dec 08,2020
0
people found
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I think it is very easy to write a positive review during the recent elation of selling a house. Selling ours was not straight forward especially with COVID occurring and the pull out of buyers this incurred.
The combination of the professionalism and thoroughness of ...
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Oct 16,2020
Oct 16,2020
0
people found
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Carter Jonas were very supportive throughout our sale, responding to questions promptly and liaising with the purchasers, and dealing with COVID19 regulations....
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Oct 12,2020
Oct 12,2020
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It was a great pleasure to deal with Carter Jonas they were always most helpful and attentive despite a very protracted transaction....
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Oct 02,2020
Oct 02,2020
1
people found
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Oscar was a star in managing our purchase.
He was prompt and available for updates and a calm presence in a slightly tricky negotiation.
We were very pleased with his work on the purchase. He is a a shining light in the Long Melford office....
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Aug 12,2020
Aug 12,2020
0
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They were very responsive and pragmatic through a complex purchase of a listed building. Excellent communication. Thanks especially to Tommy....
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Jul 31,2020
Jul 31,2020
0
people found
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We saw our new house just before the pandemic and lockdown, so it was a particularly difficult time for all. To make things even more difficult, the sellers were not the previous owners who lived there (it was a part exchange), and were not that ...
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Jul 24,2020
Jul 24,2020
0
people found
this helpful
this helpful
Perfect handling by Oscar & the team at the Long Melford office. Purchaser secured very quickly but due to Covid-19 this fell at ‘lockdown’. This didn’t deter Oscar, house was re sold the same day it went back to the market. Slight delay due to ...
read full review
read full review
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Jul 13,2020
Jul 13,2020
0
people found
this helpful
this helpful
Carter Jonas provided good service throughout the sales process. The whole team are professional, knowledgeable and friendly at all times. They always listened to ensure we had the right kind of prospective viewer.
We wouldn't hesitate to recommend them to anyone looking to sell their ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
COMPLAINTS PROCEDURE
FOR MATTERS RELATING TO LETTINGS OR RESIDENTIAL SALES
Carter Jonas is committed to providing a professional service to all clients and customers and if something goes
wrong we need to know about it.
If you have a complaint that you have been unable to resolve satisfactorily with your local Carter Jonas office
please write to us giving as much detail as possible.
By email to [email protected]
Or/
By post to Carter Jonas Compliance, 51 Northbrook Street, Newbury. RG18 9QT
We will always endeavour to deal with any complaint as quickly as possible however you should be aware that we
have up to eight weeks to consider the matter. If we have not resolved it within this time you may refer your
complaint to the Property Ombudsman, details below.
So that you know what to expect we have summarised the typical stages of reviewing a complaint.
Acknowledgement ? You will receive an acknowledgement that we have received your complaint
within 3 working days.
Investigation ? We will investigate the circumstances of your complaint and discuss with the
local Office where appropriate.
Findings ? We will provide a written summary of our findings within 15 working days of
sending you the acknowledgement letter.
Review ? If you wish to comment or request a further review you should contact us
again.
Final response ? We will then have 15 working days to complete our review at which time we
will send you a final written viewpoint on the matter.
If you are dissatisfied with this conclusion or any aspect of our handling of your complaint you may refer it to The
Property Ombudsman (TPOS) to request an independent review. Such a referral must be made within 12 months
of our final review letter.
You may write to The Property Ombudsman Ltd, Milford House, 43-45 Milford Street, Salisbury, Wiltshire. SP1 2BP
(www.tpos.co.uk). Our registration number with TPOS is R00346.
Last updated at 1:06 PM 25/01/2018 by allAgents
FOR MATTERS RELATING TO LETTINGS OR RESIDENTIAL SALES
Carter Jonas is committed to providing a professional service to all clients and customers and if something goes
wrong we need to know about it.
If you have a complaint that you have been unable to resolve satisfactorily with your local Carter Jonas office
please write to us giving as much detail as possible.
By email to [email protected]
Or/
By post to Carter Jonas Compliance, 51 Northbrook Street, Newbury. RG18 9QT
We will always endeavour to deal with any complaint as quickly as possible however you should be aware that we
have up to eight weeks to consider the matter. If we have not resolved it within this time you may refer your
complaint to the Property Ombudsman, details below.
So that you know what to expect we have summarised the typical stages of reviewing a complaint.
Acknowledgement ? You will receive an acknowledgement that we have received your complaint
within 3 working days.
Investigation ? We will investigate the circumstances of your complaint and discuss with the
local Office where appropriate.
Findings ? We will provide a written summary of our findings within 15 working days of
sending you the acknowledgement letter.
Review ? If you wish to comment or request a further review you should contact us
again.
Final response ? We will then have 15 working days to complete our review at which time we
will send you a final written viewpoint on the matter.
If you are dissatisfied with this conclusion or any aspect of our handling of your complaint you may refer it to The
Property Ombudsman (TPOS) to request an independent review. Such a referral must be made within 12 months
of our final review letter.
You may write to The Property Ombudsman Ltd, Milford House, 43-45 Milford Street, Salisbury, Wiltshire. SP1 2BP
(www.tpos.co.uk). Our registration number with TPOS is R00346.
