100% sales valuation accuracy
50% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Jul 16,2020
Jul 16,2020
8
people found
this helpful
this helpful
I sold a flat in rental flat in Edinburgh while living in London and Mov8 came recommended for this, but turned out to be simply the worst customer service experience I have ever had. To detail their spectacular and repeated failures would take much too long, but here are a few highlights.
1. Visited on more than 1 occasion and found the ceiling leaking but did not inform me, leading to the ceiling completely collapsing.
2. Failed to sell the flat between September and July (minus a month for repairs). I came up and found a buyer myself in a week.
3. Relocated office to the Gyle and expected me to meet them there whenever a meeting was proposed.
4. My account admin left their employ and I was not informed until I tried to phone him and was told he had left.
5. Tried to charge me for schedules which were never supplied.
6. Lost track of my keys until the day of sale and had to direct the buyer to a boiler repair company who still had them. As you can imagine I didn't want the buyer to know about the repairs.
1 star is 2 stars too many for this shower of utterly incompetent muppets.
1. Visited on more than 1 occasion and found the ceiling leaking but did not inform me, leading to the ceiling completely collapsing.
2. Failed to sell the flat between September and July (minus a month for repairs). I came up and found a buyer myself in a week.
3. Relocated office to the Gyle and expected me to meet them there whenever a meeting was proposed.
4. My account admin left their employ and I was not informed until I tried to phone him and was told he had left.
5. Tried to charge me for schedules which were never supplied.
6. Lost track of my keys until the day of sale and had to direct the buyer to a boiler repair company who still had them. As you can imagine I didn't want the buyer to know about the repairs.
1 star is 2 stars too many for this shower of utterly incompetent muppets.
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Latest Reviews
17th May 2024
reviewed by 'Lynsey'
28th Sep 2023
reviewed by 'Sharon hamilton'
3rd Mar 2023
reviewed by 'buyer'
16th Jul 2020
reviewed by 'Stuart'
28th Aug 2019
reviewed by 'billy'
22nd Aug 2019
reviewed by 'Russell'
Opening Hours
Address
mov8 Real Estate
6 Redheughs Rigg
Edinburgh
City of Edinburgh
EH12 9DQ
0345 646 0208
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 50% | £190,000 | £195,000 |
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 0 | 3 | 0 | 0 | 0 | 3 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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May 17,2024
May 17,2024
0
people found
this helpful
this helpful
Avoid, Avoid, Avoid at all costs.
Absolute cowboys and time wasters. Misled the chain I was in and now chain has fallen apart and I am having re market my property. So unprofessional and not taken responsibility or accountability for not completing their due diligence ...
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Sep 28,2023
Sep 28,2023
1
people found
this helpful
this helpful
Please, do not use move8 Edinburgh if you are purchasing a property. Nightmare!! I offered for a property may 2022. When you are offering you deal with a negotiator via phone call. She took all the details, asked if I was happy with the HR and ...
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Mar 03,2023
Mar 03,2023
4
people found
this helpful
this helpful
Never use Mov8 solicitor services
I am a First Time buyer and I had very-very negative experience with Mov8 for solicitor process. Despite chasing the team from almost two months, they kept telling me that all is okay and just 3 days before the deed date, ...
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Jul 16,2020
Jul 16,2020
8
people found
this helpful
this helpful
I sold a flat in rental flat in Edinburgh while living in London and Mov8 came recommended for this, but turned out to be simply the worst customer service experience I have ever had. To detail their spectacular and repeated failures would take much too ...
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read full review
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Aug 28,2019
Aug 28,2019
14
people found
this helpful
this helpful
Where to start....
There is a serious lack of communication between their sales agents, I had several missed appointments and every viewer bar none complained about them. I had an hour long conversation with 1 viewer who said whenever he applied to view ANY mov8 property ...
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Aug 22,2019
Aug 22,2019
8
people found
this helpful
this helpful
Read their reviews on Trustpilot and thought wow, I should have come here first. A farce from beginning to end. They cost me at least £5000 as I took a lower price just to be done with it all.The reviews on their website have to ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 9:33 AM 24/09/2019 by heather heather
