0% lettings valuation accuracy
0% lettings fee satisfaction
Jul 14,2020
Jul 14,2020
0
people found
this helpful
this helpful
Terrible service. Every instance of bringing up faults on the property is met with hostility, and being told that the contractor they pay (we pay) to maintain the site is 'useful' despite the fact we've had to make multiple complaints about the site being left in a state of disrepair, magnetic gates being left unpowered for weeks at a time etc. Apparently he's useful because it's not in his job description to get our meter readings, but he does anyway....
Hunters have now taken to not responding when asked difficult questions, either altogether or just responding to the parts of emails they feel comfortable replying to. I've asked that my complaints are forwarded to the director, only to have no reply or excuses made for the contractor (and still no confirmation that the complaints are forwarded).
The manager responsible for our property is rude, lacks knowledge about the property, and defensively hostile to any complaints about the shoddy workmanship she procures. She seems to believe it is fine that we need to request every few months the contractor carries out his duties regularly, and seemingly forgets every previous instance until we forward on emails she has responded to herself.
Hunters have now taken to not responding when asked difficult questions, either altogether or just responding to the parts of emails they feel comfortable replying to. I've asked that my complaints are forwarded to the director, only to have no reply or excuses made for the contractor (and still no confirmation that the complaints are forwarded).
The manager responsible for our property is rude, lacks knowledge about the property, and defensively hostile to any complaints about the shoddy workmanship she procures. She seems to believe it is fine that we need to request every few months the contractor carries out his duties regularly, and seemingly forgets every previous instance until we forward on emails she has responded to herself.
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Latest Reviews
14th Jul 2020
reviewed by 'Kyle'
20th Jan 2020
reviewed by 'A'
7th May 2019
reviewed by 'Greg'
21st Feb 2019
reviewed by 'Never'
12th Apr 2012
reviewed by 'SW19'
Opening Hours
Address
Hunters Property Group
15 Park Place
Leeds
West Yorkshire
LS1 2SJ
01132 445 111
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 0% | £475 | £1,300 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 4 | 0 | 0 | 0 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Jul 14,2020
Jul 14,2020
0
people found
this helpful
this helpful
Terrible service. Every instance of bringing up faults on the property is met with hostility, and being told that the contractor they pay (we pay) to maintain the site is 'useful' despite the fact we've had to make multiple complaints about the site being left ...
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“Make a detailed list of what you expect when you move in, even the most trivial of points! Like a functional shower!...”
Jan 20,2020
Jan 20,2020
1
people found
this helpful
this helpful
Moved into the flat to find multiple problems, which they claimed would be fixed when I viewed but now said they had "no record of". Advice: Take a video of the viewing and record all claims made!
They are refusing to accept amendments to the ...
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May 07,2019
May 07,2019
0
people found
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Jay showed us the flat and he is very good at selling places to you the problems occur once you move in. No one picks up the phone, no maintenance carried out by Hunters who were managing it.
When we left we had to fight ...
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Comment on agent fees
Just liars
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Feb 21,2019
Feb 21,2019
0
people found
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Well handing over money to Hunters is a breeze, very efficient and trouble free. However when you move in and realise a repair carried out following leak in a bathroom above your property has been carried so poorly that you can still see the water ...
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Comment on agent fees
Even Dick Turpin wore a mask
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Apr 12,2012
Apr 12,2012
5
people found
this helpful
this helpful
Terrible!!
This is the third agency I have used in as many years and by far the worst.
They were all the nicest people in the world until we actually moved in at which point that all stopped. We sited multiple problems on the inventory, ...
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What agent could do to change your mind?
Never, see the above review.Attached Filesnbsp;
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
