50% lettings valuation accuracy
75% lettings fee satisfaction
Jul 19,2020
Jul 19,2020
1
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this helpful
Avoid, avoid, avoid!!! After weeks of ignored emails and calls to Tony Overhill to try and view and place a chain free offer on our dream property that he assured was mortgageable we finally viewed. Went to place an offer and he wouldn't put it to the vendor without a second viewing!?? There's me thinking there was a legal obligation to put offers forward. So we had to do another viewing at short notice involving a 400+round trip whilst heavily pregnant and with a 3yr old! So no doubt the ultimatum was made to try and prevent us offering.
Second viewing done and offer accepted, it turns out it wasn't a mortgageable property!!, so he had just wasted our time and money! His answer? Remarket it without addressing the fact it is a cash purchase only property so some other poor person will also waste their time and effort.
He was very dismissive and didn't take us seriously all along for no obvious reason other than maybe the colour of my skin! If this is the senior partners way of conducting business with his inability to be professional and act in the vendors interest I would avoid as a vendor and buyer!
Second viewing done and offer accepted, it turns out it wasn't a mortgageable property!!, so he had just wasted our time and money! His answer? Remarket it without addressing the fact it is a cash purchase only property so some other poor person will also waste their time and effort.
He was very dismissive and didn't take us seriously all along for no obvious reason other than maybe the colour of my skin! If this is the senior partners way of conducting business with his inability to be professional and act in the vendors interest I would avoid as a vendor and buyer!
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Latest Reviews
8th Oct 2024
reviewed by 'John Leach'
1st Oct 2024
reviewed by 'Fay and Mark Coton'
25th Jul 2023
reviewed by 'Josephine Townsend'
8th Jul 2023
reviewed by 'Ryan Walker'
7th Dec 2022
reviewed by 'Dodsworth'
22nd Nov 2022
reviewed by 'Ian & Jenny Lees'
Opening Hours
Address
Greenslade Taylor Hunt
5 Fore Street
Tiverton
Devon
EX16 6LN
01884 243000
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 50% | 75% | £650 | £650 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 2 | 0 | 1 | 1 | 9 | 2 | 2 | 2 | 1 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Oct 08,2024
Oct 08,2024
0
people found
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My wife Margaret and I were very pleased with the service we received from the GTH Tiverton branch. We had a disappointment with the first property we expressed an interest in, but we supported by four excellent staff (in alphabetical order: Alice, Gemma, Lyn and ...
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Oct 08, 2024
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(1)
Dear Mr Leach - Thank you for your wonderful feedback! We're delighted to hear that you had a positive experience team in Tiverton. It's great to know that Alice, Gemma, Lyn and Shona were able to support and guide you to a suitable property. We're very proud of our team, and it's fantastic to know that they made a difference in your journey. Your recommendation means the world to us and we hope you will be very happy with your new home ~ GTH ...
Oct 01,2024
Oct 01,2024
0
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Lynn and Gemma of GTH gave a friendly, informative, very helpful and professional service, what more could you ask from an estate agent?...
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Oct 03, 2024
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Dear Fay & Mark - Thank you for your wonderful feedback! We're so pleased to hear that you have been happy with our service and we will of course pass your kind words onto Lynn and Gemma. It's been a pleasure to be of assistance and we wish you all the very best for the future ~ GTH ...
Jul 25,2023
Jul 25,2023
0
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I cannot fault the service I have had from the Tiverton office. They produced a stunning brochure, which resulted in so many appointments i lost count. Graeme and Gemma showed the viewers round with courtesy and enthusiasm, and kept me informed about progress. I am ...
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Jul 31, 2023
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Dear Josephine - Thank you for taking the time to leave us such a lovely review which we have of course passed onto Graeme, Gemma and the rest of our team in Tiverton. It is a pleasure to have the opportunity to assist with your sale and we look forward progressing you smoothly through to completion. Best wishes ~ GTH ...
Jul 08,2023
Jul 08,2023
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very helpful and very smooth selling process , sold property very quickly,...
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Jul 09, 2023
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Dear Mr Walker - Thank you for taking the time to leave us a review, it means a lot to us. It was a pleasure to be a part of your recent sale and we were delighted we could bring it to a successful conclusion. Please feel free to contact us any time if we can be of assistance in the future. Best wishes ~ GTH ...
Dec 07,2022
Dec 07,2022
0
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Looking for an estate agent that's not really bothered about selling your property? If you'd like to make sure that offers are not passed on in time, questions remain unanswered, calls not returned, then call GTH Tiverton and ask for Tony. Don't worry about them ...
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Nov 22,2022
Nov 22,2022
0
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Excellent - great staff. Introduced us to other organisations who have proved to be really good. I would use the organisation again in the future...
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Nov 23, 2022
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Dear Ian & Jenny - Thank you so much for your kind words. We are delighted to hear that your experience has been positive and that you would recommend our services. We hope you will be very happy in your new home and wish you well for the future ~ GTH ...
Apr 25,2022
Apr 25,2022
0
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My concerns when they inevitably arose were always sorted quickly and kindly. Lynne my contact could not have been more supportive and suggested where I could get help with urgent removals. I'm delighted to have had GTH acting for me as agent....
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May 16, 2022
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Dear Simon - Thank you for your kind words. We are delighted to hear you experience with our Tiverton office has been positive. We hope you will be very happy in your new home and wish you all the very best for the future ~ GTH ...
Oct 27,2021
Oct 27,2021
0
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Excellent all round, expertise, commitment, availability and professionalism and very nice people.
Several factors made the marketing more difficult than would be normal, they accessed their buyers and found good matches.
Thank you....
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Oct 30, 2021
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Dear James,
Thank you for your kind words, they mean a lot to us. We really enjoyed working with you on the sale of your property and hope you will be very happy in your new home.
With very best wishes,
Greenslade Taylor Hunt ...
Oct 26,2021
Oct 26,2021
0
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5yrs to try sell this property, I dont think enough was being done to market it in the first place.
The phone calls were never returned and we came very close to losing a buyer after all this time. The sale was never chased up ...
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Nov 04, 2021
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Dear Tom,
We are disappointed to read your review and can only apologise if you found our service lacking. Looking back through our records we can see that your property was initially put on the market in 2018 and although this is still undeniably a long time, it isn’t the 5 years that you stated.
With regret, some properties can prove problematic to find a buyer for, and in your case the situation and access to your apartment discouraged many prospective buyers, despite our best eff ...
May 04,2021
May 04,2021
0
people found
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Although GTH did sell our house quickly that was nothing to do with their quality as an agent and more to do with the heated market.
The only time we heard from Tony Overhill was to send his fee invoice. There was no congratulations on ...
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May 06, 2021
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Dear Mr & Mrs Houghton,
We are so disappointed to read your review of the service you received from us recently. We can only apologise for the lapse in our usually high standards. Please be assured we will follow this up internally and use your comments to improve our customer’s experience in the future.
We hope you will be very happy in your new home and wish you all the best for the future.
With kind regards,
Greenslade Taylor Hunt ...
Apr 06,2021
Apr 06,2021
0
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Excellent, professional, efficient, easy to work with. keep you informed at all stages, Phoned and emailed all details of viewings. Always on time....
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Apr 07, 2021
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Dear Pamela,
Thank you for taking the time to leave us a review, it really means a lot to us. We are delighted you have been happy with our service and we wish you all the best for the future.
Kind regards,
Greenslade Taylor Hunt ...
Feb 01,2021
Feb 01,2021
0
people found
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We have sold and purchased a few times with Gemma at gth Tiverton, she is very professional and always goes up and beyond to ensure she has done all she can to make things go smoothly.
I would highly recommend Gemma and the team and ...
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Jul 19,2020
Jul 19,2020
1
people found
this helpful
this helpful
Avoid, avoid, avoid!!! After weeks of ignored emails and calls to Tony Overhill to try and view and place a chain free offer on our dream property that he assured was mortgageable we finally viewed. Went to place an offer and he wouldn't put it ...
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Apr 01,2018
Apr 01,2018
3
people found
this helpful
this helpful
My experience of this firm has been distressing and upsetting.
The lettings manager, Janet, cannot be challenged when mistakes are made and she in turn made false representations.
Following on from this the partner investigated my complaint and concluded that nothing inappropriate had occurred despite ...
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Nov 08,2017
Nov 08,2017
2
people found
this helpful
this helpful
Both Gemma and the admin team at Tiverton were professional, prompt and approachable.
Communication was clear and whatever they promised, did happen!...
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Comment on agent fees
Think very acceptable considering the quality of the work
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Nov 09, 2017
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Dear Peter - thank you for taking the time to write a positive review and we are delighted that you had a good experience with our team in Honiton. All the best for the future - GTH ...
Oct 19,2017
Oct 19,2017
0
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Over an extended period, GTH maintained their enthusiasm and energy and were always courteous and helpful which eventually resulted in a successful sale....
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Comment on agent fees
standard
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Mar 31,2017
Mar 31,2017
1
people found
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I have perhaps been a little mean in not giving a 5-star rating - but that's just a principle I have. But I am happy to say that Janet and her staff - most usually Shona - have served our family's interests [I am an ...
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Comment on agent fees
I cannot comment as I have no basis of comparison with the fees of other agents. I used GTH for these services as the result of a long-standing relationship with one of the firm's partners for whom I have a high regard. I trust the the letting fees are "value-for-money".
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Mar 28,2017
Mar 28,2017
3
people found
this helpful
this helpful
I have always had first rate service from the company, the staff go above and beyond to be helpful, considerate and polite at all times.
Faultless....
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Comment on agent fees
Very reasonable fees considering how much they do for customers.
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Jan 16,2017
Jan 16,2017
4
people found
this helpful
this helpful
Gemma was very friendly and helpful whilst viewing a property. Her knowledge was exceptional. I couldn't have asked for better service....
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Comment on agent fees
Good
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Dec 14,2016
Dec 14,2016
3
people found
this helpful
this helpful
I would like to thank Gemma and Lynn for their patience professionalism and good humour throughout a long and stressful transaction.
The service was great - thank you....
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Comment on agent fees
They were very fair.
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Jun 30,2016
Jun 30,2016
2
people found
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We had 2 viewings on a smallholding in mid Devon which resulted in us making an offer on 30th March 2016. We had a confirmed mortgage offer within 2 weeks, yet it took the agents 3 weeks to send out the initial memorandum of sale. From here things went ...
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What agent could do to change your mind?
We are the buyers, so no fees applicable.Attached Filesnbsp;
Comment on agent fees
We are the buyers, so no fees applicable.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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