50% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Jul 13,2020
Jul 13,2020
1
people found
this helpful
this helpful
Immensely painful to deal with, avoid it. Don't just take my word for it- set your sort order to 'oldest listed' rental properties in Battersea on rightmove to see that the majority of them are with Hamptons. They take ages to find you a tenant and that too at a below par rent...
Property being let for over 8 years, they were OK for the first 6 years but have gone downhill since the departure of their one good property manager. List of blunders include:
1. Losing keys to my apartment and not telling me that the previous tenant had changed the locks.
2. Arranging probably 3 viewings in two months, at the low end of the market value during the peak season of renting
3. Despite renting the property for over 8 years, getting the basic facts of the tenancy wrong such as sending me the council tax bill saying its a short let when the contract explicitly says AST
4. Taking months to carry out repairs, weeks to pass on information and respond to queries.
5. Marketing the property at least 20% below the market value using 3 badly taken pictures and 2 lines of text on rightmove/ Zoopla.
6. Taking all 12 months of management fee in one go and doubly charging tenancy set up fee.
Property being let for over 8 years, they were OK for the first 6 years but have gone downhill since the departure of their one good property manager. List of blunders include:
1. Losing keys to my apartment and not telling me that the previous tenant had changed the locks.
2. Arranging probably 3 viewings in two months, at the low end of the market value during the peak season of renting
3. Despite renting the property for over 8 years, getting the basic facts of the tenancy wrong such as sending me the council tax bill saying its a short let when the contract explicitly says AST
4. Taking months to carry out repairs, weeks to pass on information and respond to queries.
5. Marketing the property at least 20% below the market value using 3 badly taken pictures and 2 lines of text on rightmove/ Zoopla.
6. Taking all 12 months of management fee in one go and doubly charging tenancy set up fee.
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Latest Reviews
13th Jul 2020
reviewed by 'LA'
7th Jun 2018
reviewed by 'Anisha'
Opening Hours
Address
Hamptons International
98-100 Northcote Rd
Battersea,London
Greater London
SW11 6QW
020 3151 4208
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 50% | 100% | £0 | £0 |
| Lettings | 0% | 0% | £2,100 | £2,100 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 2 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Jul 13,2020
Jul 13,2020
1
people found
this helpful
this helpful
Immensely painful to deal with, avoid it. Don't just take my word for it- set your sort order to 'oldest listed' rental properties in Battersea on rightmove to see that the majority of them are with Hamptons. They take ages to find you a tenant ...
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read full review
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Jun 07,2018
Jun 07,2018
3
people found
this helpful
this helpful
I have never come across a more incompetent estate agent:
1. Spelling and grammar in advert is incorrect. Even after we provide revisions for them, they are unable to process edits correctly.
2. When showing the flat they have no idea about the particulars of the flat ...
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Comment on agent fees
Not cheap either
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Jun 14,2017
Jun 14,2017
1
people found
this helpful
this helpful
I've had a pleasant experience with other staff, however, Georgina is an exception. Surprised at her exceptionally unprofessional and callous attitude to customers. We arranged for a sales viewing and she decided not to turn up! I called and texted to no response. She was ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
