92% sales valuation accuracy
100% sales fee satisfaction
90% lettings valuation accuracy
90% lettings fee satisfaction
Nov 30,2012
Nov 30,2012
2
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Heritage were very helpful all through the process. I initially booked 3 property viewings with Heritage but having met with me and discussed what I was looking for, Alex found another property that I had not intially considered which turned out to be the property I went for. Throughout the time I was looking for a property and throughout my lease Alex was very responsive and helpful with any enquiries I had. I would recommend using Heritage.
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Latest Reviews
20th Nov 2015
reviewed by 'Joanne'
12th Nov 2015
reviewed by 'Midlands'
Opening Hours
Address
Heritage Property
1 Warwick Road
Kenilworth
Warwickshire
CV8 1HD
01926 859216
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 92% | 100% | £105,000 | £700,000 |
| Lettings | 90% | 90% | £490 | £1,395 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 38 | 0 | 77 | 1 | 54 | 0 | 25 | 0 | 5 | 0 |
Areas covered
- CV8
- CV7
- CV1
- CV2
- CV3
- CV4
- CV5
- CV6
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Feb 13,2016
Feb 13,2016
0
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Responsive, helpful, professional from start to finish - would highly recommend. Confident throughout that the house sale was in very good hands....
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Nov 20,2015
Nov 20,2015
0
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My initial viewing of the property was with James, who has now left Heritage. Hé was extrêmely helpful. After my offer had been accepted, James explained that he would be leaving and advised me who to contact for any future questions and queries. As ...
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Nov 20, 2015
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Thank you Ms Hall for your kind words about my sales team in Kenilworth. I appreciate you taking the time to review Heritage Property but more importantly that you were happy with the services we provided. We hope you will be very happy in your new home. Sincere thanks, Richard Hill - Managing Director. ...
Nov 20,2015
Nov 20,2015
0
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Mark Wadsworth demonstrated deft communciation skills in liasing between the parties, following up and responding to our queries, and generally being helpful and accommodating. We were under pressure to complete on the sale of our home by mid November and had been compelled to withdraw ...
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Nov 23, 2015
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Thank you Mr Bird for taking the time to review Heritage Property and your kind words about Mark and Aimee in our Kenilworth Sales office. I am delighted we were able to help with the buying of your new home in a timescale that suited you. Should you need our services in the future please do not hesitate to call us. Sincere thanks for your recommendations - kindest regards Richard Hill Managing Director of Heritage Property [email protected] 07813 718356 or 01926 857334. ...
Nov 19,2015
Nov 19,2015
0
people found
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Chris was very helpful when showing all the properties always explained every detail and pointed the public transport available near by since I am new to the area. I requested to see one of the properties again and he accommodated my request very quickly....
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Nov 19, 2015
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Thank you Gaby, for taking the time to review Heritage Property and your very positive words about Chris in our Kenilworth Lettings Team. Maintaining an excellent customer service, is vital to our business, and is what keeps Landlords and tenants returning to use our services year after year. Sincere thanks for your recommendations and I hope we can be of service to you again. Kindest regards Sharon Parnell, Residential Lettings Manager. [email protected] 01926 859216 ...
Nov 19,2015
Nov 19,2015
1
people found
this helpful
this helpful
The office dealt with our sale competently and professionally. The process was well conducted and any questions were dealt with promptly. All the staff were pleasant and helpful , and as a local agent, knew their area and clients....
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Nov 19, 2015
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Thank you Mrs Marsh for taking the time to review Heritage Property and your kind words about Mark and Aimee in our Kenilworth office. I am delighted we were able to help with the selling of your property and should you need our services in the future please do not hesitate to call us. Sincere thanks for your recommendations - kindest regards Richard Hill Managing Director of Heritage Property [email protected] 07813 718356 or 01926 857334. ...
Nov 12,2015
Nov 12,2015
0
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It was very difficult to find the right property, Chris was a great support and made sure that I would pick the right property for me. He made sure to understand my requirements and explain to me the positives and negatives of the place....
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Nov 11,2015
Nov 11,2015
0
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Chris is a very proffesional agent. He showed me three propeties and proved wide knowledge of each of them.
When I had enquiries I just sent him an email and he answered very quickly (normally within an hour).
I would definetly recommend Chris as an ...
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Comment on agent fees
I have lived in three different countris (uk is the fourth) and I never paid as much as I have paid here. I know is market price but I still think is too much for the work the agencies do.
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Nov 07,2015
Nov 07,2015
0
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I found Mark very easy to contact. He was always polite and cheerful and I felt he did his best to ensure our sale went through. A sale was agreed within the first couple of weeks....
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Nov 11, 2015
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Thank you Mrs K for taking the time to review Heritage Property and your kind words about Mark in our sales team in Kenilworth. I am delighted we were able to help you with selling your home and should you need our services in the future please do not hesitate to call us. Sincere thanks for your recommendations - kindest regards Richard Hill Managing Director of Heritage Property [email protected] 07813 718356 or 01926 857334. ...
Nov 06,2015
Nov 06,2015
0
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Great team at heritage, really personable and all staff involved has a good understanding of our situation, this became really useful when Karen was on annual leave.
There is a real sense of urgency from all staff and they really want what is best for ...
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Nov 06, 2015
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Thank you Mr B for taking the time to review Heritage Property and your kind words about my sales team in Kenilworth. I am delighted we were able to help you with the buying of your new home and should you need our services in the future please do not hesitate to call us. Sincere thanks for your recommendations - kindest regards Richard Hill Managing Director of Heritage Property [email protected] 07813 718356 or 01926 857334. ...
Oct 27,2015
Oct 27,2015
0
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this helpful
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I used Heritage Property to let my house initially in Sep 14 and they found a tenant within a day of the property going on the market. When it came to selling my house the next year they were very effective at managing the tenant and ...
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Oct 27, 2015
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Thank you Mr J for taking the time to review Heritage Property and your positive words about Mark and Karen. I am delighted we were able to sell your property and hope we can be of further help to you with Letting and Selling properties in the future. Sincere thanks for your recommendations kindest regards Richard Hill Managing Director of Heritage Property [email protected] 07813 718356 or 01926 857334. ...
Oct 21,2015
Oct 21,2015
0
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this helpful
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Sharon was very helpful and efficient at dealing with our queries. Nothing was too much trouble, for her to arrange for viewing, to show us the house. Very supportive and invariably going beyond the call of duty. Recommended....
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Oct 21, 2015
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Thank you Lumi, I really appreciate your kind words and taking the time to review Heritage Property. We always try to go that extra mile, especially when we have such lovely tenants. Pop into the office to say Hello, and let me know how you are getting on. Good luck with your new job too. Kind Regards Sharon Parnell, Residential Lettings Manager 01926 859216, [email protected] ...
Oct 17,2015
Oct 17,2015
0
people found
this helpful
this helpful
Sharon displayed enthusiastiam and was keen to secure my business.
The property in question was visited in the first instance and appraised. Sharon was happy to discuss positive marketing ideas and made an appointment to return and take photographs at my convenience. Sharon then took ...
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Oct 21, 2015
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Thank you Claire, for taking the time to review Heritage Property and your very positive words about my colleague Tracy and myself. Maintaining an excellent customer service, is vital to our business, and is what keeps Landlords and tenants returning to use our services year after year. Sincere thanks for your recommendations. Call me anytime, if you require advise on your growing portfolio of properties. Kindest regards Sharon Parnell, Residential Lettings Manager. sharon.parnell@heritageprope ...
Oct 01,2015
Oct 01,2015
0
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I am a tenant. Coming from France, it was highly important for me to get all the pieces of information necessary to do the transaction and feel comfortable about it. In that respect, Sharon and Tracy have been fabulously helpful with us. They listened carefully ...
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Nov 19, 2015
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Thank you JW, for taking the time to review Heritage Property and your very positive words. It was a pleasure to help with your daughters search for a property to rent in the UK. It is very important to ensure you have the right guidance, and for us to maintain a continued excellent customer service. Sincere thanks for your recommendations. If you require any advice during the tenancy - please do not hesitate to contact me, or pop into the office for another cup of tea. Kindest regards Sharon P ...
Sep 29,2015
Sep 29,2015
0
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I had a cottage used for holidays for friends and family and I wanted to change to a long term furnished let. I was in dilemmas as to what to leave or alter. I approached Heritage a month before going on a long holiday to ...
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Oct 21, 2015
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Thank you Caroline, for taking the time to review Heritage Property and your very positive words. Maintaining an excellent customer service, is vital to our business, and is what keeps Landlords and tenants returning to use our services year after year. Sincere thanks for your recommendations. Thank- you also for sharing your wonderful holiday photos with me. Call me anytime, if you require any further advice - or pop into the office for a cup of tea . Kindest regards Sharon Parnell, Residentia ...
Sep 19,2015
Sep 19,2015
0
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Initial meeting with the estate agent very impressive, it was friendly and professional. The value given proved to be significantly over priced and in the end we had to reduce by £65,000 from the suggested original asking price to sell. This had an impact on the ...
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Comment on agent fees
Significantly over priced the potential sales value of our property and not pro-active in recommending a revised strategy when this became obvious. In fact we reviewed the strategy used with the agent we purchased a property from and used this as a basis for discussion with our selling agent.
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Sep 21, 2015
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Thank you Mr Daniels for your honest comments regarding our sales team in Kenilworth. All comments are welcome and enables Heritage to look at all levels of the service we provide and improve where necessary. Once again thank you for taking the time to leave to review and we are delighted we were able to find you your buyer. Kindest regards Richard Hill Managing Director of Heritage Property [email protected] 07813 718356 or 01926 857334. ...
Sep 09,2015
Sep 09,2015
0
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We are landlords for the above property and found Sharon to be very efficient,very professional in her approach. She is honest,courteous and knows what she is doing and you can never be wrong if you listen to her advice which she puts it ...
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Oct 21, 2015
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Thank you Dr Ravi, for taking the time to review Heritage Property and your very positive words about all in the Kenilworth Lettings Team. Maintaining an excellent customer service, is vital to our business, and is what keeps Landlords and tenants returning to use our services year after year. Sincere thanks for your recommendations and I hope we can be of service to you again in the future. If you require any advice during the tenancy, please call me or pop into the office, Kindest regards Sh ...
Sep 09,2015
Sep 09,2015
0
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Looking for a property in Kenilworth we registered with Heritage Property and were directed to two properties which matched most of our criteria. Within 48 hrs we were shown round twice and were impressed with the efficiency and candid answers we were given to our questions. ...
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Sep 11, 2015
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Thank you Mrs Morris for taking the time to review Heritage Property and your positive words about Tom and Karen and we are delighted we were able to help you find your new home . Sincere thanks for your recommendations. Kind regards Mark Wadsworth, Sales Manager Heritage Property 01926857334, [email protected]. ...
Sep 09,2015
Sep 09,2015
0
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All of the Staff at Heritage Property in the Kenilworth Office were professional, patient, informed and always willing to provide excellent service.
Before the sale, Heritage acted as property managers fro several years with Grant Thoday in the Leamington Office leading a superb, attentive lettings ...
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Sep 11, 2015
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Thank you for taking the time to review Heritage Property and your very positive words about Mark, Karen & Grant. I am delighted we were able to help sell your property for a price and timescale you were happy with and hope we can be of further help to you with Letting and Selling properties. Sincere thanks for your recommendations and I hope we can be of service to you again. Kindest regards Richard Hill Managing Director of Heritage Property [email protected] 07813 718356 or ...
Aug 25,2015
Aug 25,2015
0
people found
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We are new landlords and before deciding which agency to use for renting our property we went to several agents. We were very impressed by Sharon, her knowledge of the area and advice she gave us. We are glad we went with her. Sharon was ...
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Oct 21, 2015
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Thank you Julia, for taking the time to review Heritage Property and your very positive words. Being a New Landlord - it is very important to ensure you have the right guidance, and for us to maintain a continued excellent customer service. Sincere thanks for your recommendations. If you require any advice during the tenancy - please do not hesitate to contact me, or pop into the office. Kindest regards Sharon Parnell, Residential Lettings Manager. [email protected] 01926 8 ...
Aug 18,2015
Aug 18,2015
0
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Was it possible to be moved into a new property within 1 week of viewing? With Sharon it was! Fast, efficient, helpful and excellent knowledge of the area. Sharon was a pleasure to deal with and would highly recommend both Sharon and Heritage for their professional ...
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Aug 13,2015
Aug 13,2015
0
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The service has improved so much at Heritage with the current team.
Sharon has been extremely helpful whilst dealing with a difficult tenant - offering solutions and advice.
I wouldn't hesitate to recommend this agency in letting my property again and helping to find a ...
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Nov 19, 2015
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Thank you Janet, for taking the time to review Heritage Property and your very positive words. We understand how important it is to have the right guidance, and for us to maintain a continued excellent customer service. Sincere thanks for your recommendations. If you require any advice during the tenancy - please do not hesitate to contact me, or pop into the office. Kindest regards Sharon Parnell, Residential Lettings Manager. [email protected] 01926 859216 ...
Aug 12,2015
Aug 12,2015
0
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Working with Heritage as my letting agents has stood out as a customer experience from start to finish. Sharon did an excellent appraisal of the property, much more timely, accurate and insightful than the other agencies. The pictures and copy did not need any amends, ...
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Nov 19, 2015
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Thank you, for taking the time to review Heritage Property and your very positive words. Sincere thanks for your recommendations. If you require any advice during the tenancy - please do not hesitate to contact me, or pop into the office. Kindest regards Sharon Parnell, Residential Lettings Manager. [email protected] 01926 859216 ...
Jul 28,2015
Jul 28,2015
0
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Sharon helps to make the letting process as easy as possible for a prospective landlord, nothing is too much trouble for her....
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Jul 29, 2015
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Thank you Elizabeth, for your kind words. It is always a pleasure to help with your growing portfolio, My door is always open to you, Kind Regards Sharon Parnell, Residential Lettings Manager 01926 859216, [email protected] ...
Jul 26,2015
Jul 26,2015
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Sharon was very efficient and friendly from our first meeting and very accommodating. She is very knowledgeable about the rental market and as a first time landlord it was great to deal with someone with that much experience. She was very good at guiding me ...
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Comment on agent fees
Fees seem standard in the market so not much choice to shop around or negotiate over.
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Oct 21, 2015
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Thank you John, for taking the time to review Heritage Property and your very positive words. Being a New Landlord - it is very important to ensure you have the right guidance, and for us to maintain a continued excellent customer service and management of your property. Sincere thanks for your recommendations. Kindest regards Sharon Parnell, Residential Lettings Manager. [email protected] 01926 859216 ...
Jul 22,2015
Jul 22,2015
0
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The original contact with Mark Wadsworth resulted in an excellent sales strategy, price and method. This resulted in a first class brochure and early market research. The value of the determined approach was demonstrated with an early offer which was accepted and processed with that ...
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Comment on agent fees
The fees were reasonable and in accordance with standard practice
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Jul 22, 2015
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Thank you Mr C for taking the time to review Heritage Property and your very positive words about Mark & Karen in our Kenilworth sales team. I am delighted we were able to help sell your property; thank you for the positive words you have written and I hope we can be of service to you again. Kindest regards Richard Hill Managing Director of Heritage Property [email protected] 07813 718356 or 01926 857334. ...
Jul 21,2015
Jul 21,2015
0
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The staff at the Kenilworth Branch of Heritage or excellent and go out of their way to help both the Landlord and the tenant. They listen to what you have to say and take this on board your request. I really appreciate the help that ...
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Comment on agent fees
As I send quite a lot of business your way, it would be nice to have a little discount on the percentage charged!
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Jul 22, 2015
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Thank you Kathy, for taking the time to review Heritage Property and your very positive words about Aimee & Chris in our Kenilworth Lettings Team. Maintaining an excellent customer service, is vital to our business, and is what keeps Landlords and tenants returning to use our services year after year. Sincere thanks for your recommendations and I hope we can be of service to you again. Kindest regards Sharon Parnell, Residential Lettings Manager. [email protected] 01926 8592 ...
Jul 15,2015
Jul 15,2015
0
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I decided to go into Heritage office and talk about letting an apartment I owned, Sharon spoke to me at length about the service I could expect from Heritage for a fully managed property . Any questions I asked she was able to answer straight away ...
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Oct 21, 2015
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Thank you Wendy, for taking the time to review Heritage Property and your very positive words about the service you received from my team. Maintaining an excellent customer service, is vital to our business, and is what keeps Landlords and tenants returning to use Heritage Property - year after year. Sincere thanks for your recommendations and I hope we can be of continued service. Kindest regards Sharon Parnell, Residential Lettings Manager. [email protected] 01926 859216 ...
Jul 14,2015
Jul 14,2015
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Both my husband and I were so grateful with all the help that Chris gave us in finding a new property we had sold ours and we're looking for a new rented property, this one came up in the morning Chris showed us round in ...
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Comment on agent fees
I thought the fees were very reasonable and fair.
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Oct 21, 2015
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Thank you Mr & Mrs Watkins, for taking the time to review Heritage Property and your very positive words about my colleague Chris Turvey. Sincere thanks for your recommendations. Kindest regards Sharon Parnell, Residential Lettings Manager. [email protected] 01926 859216 ...
Jul 13,2015
Jul 13,2015
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Aimee was very helpful and friendly from the first viewing, although our viewing was late in the day she was thorough in showing us around the property and answered any questions we had, she also took the time out to show us how to get ...
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Jul 13,2015
Jul 13,2015
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Very friendly service, excellent response time to enquiries and other communication. The enire application process was very smooth and everything was processed very quickly. Highly recommended....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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Last updated at 2:24 PM 17/03/2015 by allAgents
Awards won by Heritage Property, Kenilworth CV8 1HD
-
2016
Best Estate Agent in Kenilworth
-
2016
Best Letting Agent in Kenilworth
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2016
Best Estate Agent in CV8
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2016
Best Letting Agent in CV8
-
2015
Best Estate Agent in Kenilworth
-
2015
Best Letting Agent in Kenilworth
-
2015
Best Estate Agent in CV8
-
2015
Best Letting Agent in CV8
-
2014
Best Estate Agent in Kenilworth
-
2014
Best Estate Agent in CV8
-
2014
Best Letting Agent in Kenilworth
-
2014
Best Letting Agent in CV8
Glad to see Alex's high standards are not slipping now we are into December and it's gone a little quieter as is seasonal! I always believe that the quieter winter month's show a good negotiator from an average one when it comes to getting properties let. Alex and indeed the rest of our team always work that bit harder for both tenants and obviously our clients to make some deals happen and your experience shows that. Thanks for taking the time to share it with us!
Kindest regards
Richard Hill - Managing Director of Heritage Property
[email protected]
07813 718356 or 01926 428989