Jun 29,2020
Jun 29,2020
12
people found
this helpful
this helpful
I'm sure many people have a good experience with their Redrow property. I wouldn't dare say that every home they build is bad but, please read reviews from people who have had a negative experiences too. We own a Redrow property, we are the 2nd owners of the house. There is an issue with the original build quality. Let me make this clear - it is not an issue that has got worse over time, it was very poor workmanship when the house was first built. You can't blame the materials or the process, the roof was never made watertight because the underlay felt was cut short leaving a gap between our home and nextdoor, where you can literally look out and see the sky. So, would Redrow come and put right something that was clearly not done right in the original build? This is their reputation at stake. Would they just do the right thing? It would be a very small cost to them to put it right. Well, obviously from the 1 star (and I really wish there was a minus star rating) they couldn't give a damn. They told me that someone had been out with the NHBC inspector to look at the issue and they didn't see it was their problem. I let the NHBC inspector in, I went in the attic with him....fairly sure he was alone....and even apologised that Redrow had declined the offer to be present. The NHBC report explains the problem with the original build so don't think I'm making this point from an unqualified point of view. If you want to deal with cowboys with zero morals - Redrow are for you.
As you will see from many other reviews, their customer service team are an absolute shambles. They are employed purely to tell you that Redrow will do nothing to help you and then completely blank you.
The best thing would be for this company to go out of business so they can't damage family life for anyone else. Despicable company and staff.
As you will see from many other reviews, their customer service team are an absolute shambles. They are employed purely to tell you that Redrow will do nothing to help you and then completely blank you.
The best thing would be for this company to go out of business so they can't damage family life for anyone else. Despicable company and staff.
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Latest Reviews
5th Apr 2022
reviewed by 'Sharon Kestell'
13th Oct 2021
reviewed by 'Tyler'
29th Jun 2020
reviewed by 'Rhys'
Opening Hours
Address
Redrow Homes
3 Central Park Avenue
Larbert
Stirlingshire
FK5 4RX
01324 555536
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 0 | 0 | 0 | 3 | 0 | 1 |
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May 28,2022
May 28,2022
2
people found
this helpful
this helpful
Really poor quality homes bordering on dangerous . Broken roof slates, burnt out sockets because of faulty wiring and leaking baths because of really poor workmanship...
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Apr 05,2022
Apr 05,2022
4
people found
this helpful
this helpful
Bought our house in January 2021
Let's just put it this way … the second they get your money they don't care
We paid for tiles to be fitted ( extra cost) they employed a company who fitted them broken , not as bought etc .. they refused to rectify ...
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Oct 13,2021
Oct 13,2021
8
people found
this helpful
this helpful
YOU MUST READ!! Avoid, Avoid! One of the worst experiences Of our life’s buying a redrow home, one year later review, we have had nothing but problems, we have had electrics with no earch that could of killed someone! We have had blocked drains, ...
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Jun 29,2020
Jun 29,2020
12
people found
this helpful
this helpful
I'm sure many people have a good experience with their Redrow property. I wouldn't dare say that every home they build is bad but, please read reviews from people who have had a negative experiences too. We own a Redrow property, we are the 2nd ...
read full review
read full review
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