100% sales valuation accuracy
99% sales fee satisfaction
Jun 27,2020
Jun 27,2020
0
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I reserved a property with through this agent towards the end of 2019 and they completely messed up the whole buying process.
First, they gave us a plot that was completely different from the one we reserved in person and asked us to ignore it, saying it was a mistake. We had to ask their solicitors to amend the plan.
Not long after, covid19 happened and we asked for a reduction on the price (How can someone in their right mind pay the same price before COVID?) Only to finally being told that the developer will not reduce the price and was promised a refund of our reservation fee.
Eventually, lacking confidence in the deal, we pulled out from the deal.
We wasted so much time, energy & money conducting searches, and paying our conveyancer.
Until today, we are still awaiting the return of my £500 reservation fee as promised by Alex. It's been almost 2 months now.
We're still waiting, Alex.....
First, they gave us a plot that was completely different from the one we reserved in person and asked us to ignore it, saying it was a mistake. We had to ask their solicitors to amend the plan.
Not long after, covid19 happened and we asked for a reduction on the price (How can someone in their right mind pay the same price before COVID?) Only to finally being told that the developer will not reduce the price and was promised a refund of our reservation fee.
Eventually, lacking confidence in the deal, we pulled out from the deal.
We wasted so much time, energy & money conducting searches, and paying our conveyancer.
Until today, we are still awaiting the return of my £500 reservation fee as promised by Alex. It's been almost 2 months now.
We're still waiting, Alex.....
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Latest Reviews
18th Jun 2021
reviewed by 'Ron'
Opening Hours
Address
Gibbs Gillespie
48 Victoria Road
Ruislip
Middlesex
HA4 0AG
01895 634201
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 99% | £32,000 | £680,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 1 | 0 | 62 | 1 | 25 | 1 | 2 | 2 |
Areas covered
- HA4
- UB5
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Nov 12,2021
Nov 12,2021
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Gibbs and Gillespie have been brilliant estate agents. They made selling our house such a smooth process, from the start to the beginning. A massive thank you to Tom Halt and Danielle, who were instrumental in selling our house. Danielle, thank you again for all ...
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Nov 12,2021
Nov 12,2021
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Gibbs and Gillespie have been brilliant estate agents. They made selling our house such a smooth process, from the start to the beginning. A massive thank you to Tom Halt and Danielle, who were instrumental in selling our house. Danielle, thank you again for all ...
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Oct 01,2021
Oct 01,2021
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Gibbs Gillespie were extremely efficient and proactive in selling our home from the first day when they valued our home until the day of completion!...
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Jun 25,2021
Jun 25,2021
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Overall amazing experience. Professional, friendly, knowledgeable, considerate and warm hearted. Would definitely recommend to anyone who live in the area....
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Jun 25,2021
Jun 25,2021
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Overall amazing experience. Professional, friendly, knowledgeable, considerate and warm hearted. Would definitely recommend to anyone who live in the area....
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Jun 18,2021
Jun 18,2021
1
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Just like to thank Tom , Tony & Danielle for all their hard work selling our house
The team were always on hand for help & nothing was too much trouble & always took the time to explain things thoroughly
I cannot recommend Gibbs & Gillespie highly enough...
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May 11,2021
May 11,2021
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I sold my property in South Ruislip through Gibbs. Initially my dealings were with Oliver and I know he worked very hard in finding me a buyer. Since then I have dealt with Danielle who was very professional at every turn whilst dealing with the ...
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May 11,2021
May 11,2021
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I purchased my property through Gibbs Gillespie I’m Ruislip Manor, with Danielle Gennard as my point of contact. I can’t fault the team and Danielle was fantastic throughout, ensuring I was kept up to date with developments, pushing things along as well as ...
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May 03,2021
May 03,2021
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We sold our house in Ruislip Manor using Gibbs Gillespie. They worked hard to get potential buyers through the door and were very Covid aware. They were professional and kept us updated. They were also very considerate when we contracted Covid-19 almost at the exchange ...
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Feb 24,2021
Feb 24,2021
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From start to finish Lucy has been friendly, efficient and always quick to respond- even when off sick with COVID! She found me a buyer incredibly quickly and has given good advice throughout the process. I would not hesitate to recommend Lucy to any prospective ...
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Jun 27,2020
Jun 27,2020
0
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I reserved a property with through this agent towards the end of 2019 and they completely messed up the whole buying process.
First, they gave us a plot that was completely different from the one we reserved in person and asked us to ignore it, saying ...
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Apr 02,2019
Apr 02,2019
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Experienced, professional staff, went a long way to help make the sale of our property go smoothly. Warren, Jordan and Molly were always good to talk to and very well informed with what was happening.
Good local knowledge and realistic advice.
Thanks to all....
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Comment on agent fees
Competitive
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Mar 29,2019
Mar 29,2019
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Both Lucy and Oliver have been amazing to deal with. Very helpful, responsive and highly professional. An absolute delight and eager to help throughout what is a stressful process....
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Comment on agent fees
Not applicable
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Oct 04,2017
Oct 04,2017
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From start to finish Rosie Pierce was amazing! Guiding us through what has been a very challenging and difficult sale process, her knowledge and professionalism has been on point!
Regularly keeping us up to date on all aspects, going above and beyond her role and ...
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Comment on agent fees
Very fair
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Jun 23,2017
Jun 23,2017
0
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Very good agency! My husband and I moved in to flat in Ruislip Manor about 4 months ago. Every little thing we need from agency is immediately sorted out. The staff is polite, responds to every our email and if there is any problem they are ...
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Comment on agent fees
Scale 1-5? 3
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Feb 27,2017
Feb 27,2017
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Having been messed about by a previous Gibbs employee I didn't have much confidence but when Oliver took over we found a home and he was a great help in selling our previous home. Oliver took the time to answer my questions and return my ...
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Comment on agent fees
Good
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Feb 08,2017
Feb 08,2017
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Having not sold a house for over 20 years my partner and I found the whole process quite stressful. However in terms of marketing our property and negotiating with prospective buyers there was minimum stress. Oliver was extremely calm and professional,whilst we found Conor to ...
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Comment on agent fees
Good
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Dec 21,2016
Dec 21,2016
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Despite experiencing some frustrations during the sale of our property the end result made the 7 months timeline worthwhile. There was a changeover of staff in the office part way through our conveyancing which left us chasing around for updates but I have to say Rosie ...
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Comment on agent fees
Reasonable in comparison to others in the area.
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Mar 11,2016
Mar 11,2016
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I recently sold my late father's house with Gibbs Gillespie and I would recommend them very highly. George Callaghan was fantastic throughout a rocky ride - finding new buyers instantly when the first sale fell through. From the initial valuation to completion, he always acted ...
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Comment on agent fees
Very reasonable - they certainly earn their commission
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Mar 10,2016
Mar 10,2016
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Steve conducted himself in a truly professional manner at all times,and proved to have the patience of a saint,when our first buyers pushed us far beyond our reasonable limits of patience!His excellent negotiating and mediating skills helped seal the deal,and during ...
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Comment on agent fees
good
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Mar 10,2016
Mar 10,2016
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I would like to say how happy we are with the service of viewing properties with Matt to the buying of our property with the support of George. It has been stressful at times as buying a property can be but they helped and George ...
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Mar 02,2016
Mar 02,2016
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We found George to be very helpful and pleasant. The service we received was very efficient which meant our moving experience was a positive one....
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Feb 09,2016
Feb 09,2016
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As a first time buyer I found George to deliver a seamless end to end service. George was always extremely helpful, polite, proactive and responsive. I highly recommend George to any buyer....
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Feb 10, 2016
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(1)
Dear Cee, Thank you for taking the time to write a review. It is always a pleasure to receive complimentary feedback regarding our staff. Kind regards, Jo ...
Feb 08,2016
Feb 08,2016
0
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We sold our previous property and bought our current property through Gibbs Gillespie, which made the process a little smoother. Both sale and pruchase went very smoothly at the start; we felt the sales team at Gibbs Gillespie to be of top quality. George is ...
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Comment on agent fees
Competetive. No complaints.
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Feb 07,2016
Feb 07,2016
1
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Extremely happy with the service and experience we have received from all the staff at Gibbs. A big thank you to George for all the hard work along the way. Looking forward to moving in the next couple of weeks. Would highly recommend for buying ...
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Comment on agent fees
Fees were extremely competitive
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Feb 08, 2016
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Dear Chris - Many thanks for taking the time to write a review. It is always a pleasure to receive positive feedback about our staff and to know that their hard work is noted. Kind regards, Jo ...
Feb 04,2016
Feb 04,2016
0
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Estate agent was really professional helpful and polite, he kept me in the loop with everything I needed to know whilst selling my house and was very reassuring. I would be happy to use the company again along with Conor when selling or buying another ...
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Comment on agent fees
Good
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Feb 04,2016
Feb 04,2016
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Conor has been especially helpful in making my purchase go as smoothly as possible and keeping me up to date at all times.
His proactive professional approach has been second to none...
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Comment on agent fees
Good
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Feb 04, 2016
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Dear Jessie - Thank you for taking the time to write a review. We're pleased that you were happy with the service you received from Conor in our Ruislip Manor sales office and will pass on your feedback. Kind regards, Jo ...
Feb 02,2016
Feb 02,2016
0
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We recently sold our property through Gibbs Gillespie, Ruislip Manor. We mainly dealt with Daren Hopcroft, who was very approachable, swift and dedicated in responding to our individual queries and requests. We felt that our requirements and timelines were being communicated very swiftly and well ...
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Feb 02, 2016
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Dear Sachin - Thank you for your feedback regarding the recent sale of your home. We are delighted that you were happy with the service you received from Darren and our Ruislip Manor sales team who work hard to ensure the best outcomes for our clients. Kind regards, Jo ...
Feb 01,2016
Feb 01,2016
0
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George is a friendly, professional and hardworking member of staff. He has always been on the ball at all times and when there was a crisis he initiated remedial actions and resolved the problem. We owe him a huge gratitude and wish him best of ...
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Comment on agent fees
Reasonable.
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Feb 02, 2016
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Dear Arun - Thank you for taking the time to write a review regarding the service you experienced from George at our Ruislip Manor sales office. It is always a pleasure to read positive feedback about our staff and to know that their hard work makes a difference to our clients. Kind regards, Jo ...
Jan 26,2016
Jan 26,2016
0
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We found George very professional from start to finish in the selling of our property.
He has continued to show his professionalism even after our sale went through by contracting us regarding outstanding issues....
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Comment on agent fees
Good
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Jan 27, 2016
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Dear Mr & Mrs Murray
Thank you for taking the time to write a review. We are delighted that you were happy with the way in which George handled the sale of your property, He is a valued member of our team and it is always a pleasure to receive positive feedback regarding our staff.
Kind regards,
Jo ...
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Last updated at 3:20 PM 12/02/2016 by allAgents
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