“We had a unique situation so made sure to ask......”
1 Star Review
Jun 04,2020
By:
'James'
Jun 04,2020
Branch: Maidstone, 53 High Street
Services: Lettings (as a Tenant)
Rent PCM: £600
Would you recommend?: No
Postcode: ME14
Branch: Maidstone, 53 High Street
Lettings (as a Tenant)
Rent PCM: £600
Postcode: ME14
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We had a unique situation so made sure to ask all of the right questions on the Monday as Maidstone is a two hour journey from us. We were told these wouldn't be an issue and set up a viewing for Thursday, midday.
They asked us to call them on the morning to let them know we were still coming. We called as we were already on our way, as we had said to them we would be as we lived a while away. I was told that apparently of the 4 questions I asked, 2 would now not be satisfactory and the viewing wouldn't be done.
Even called to double check move in dates the day before, was told that would all be fine.
No apology, just a poor excuse that someone started on Monday. If a aircraft pilot started on Monday, and crashed on Wednesday, I'm fairly sure that would be a poor argument to make. So we now are travelling for no reason and with no understanding from the agent.
They are either not training properly or that's company policy.
Awful company. DO NOT USE IF POSSIBLE.
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