83% sales valuation accuracy
88% sales fee satisfaction
75% lettings valuation accuracy
84% lettings fee satisfaction
Jun 04,2020
Jun 04,2020
0
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We had a unique situation so made sure to ask all of the right questions on the Monday as Maidstone is a two hour journey from us. We were told these wouldn't be an issue and set up a viewing for Thursday, midday.
They asked us to call them on the morning to let them know we were still coming. We called as we were already on our way, as we had said to them we would be as we lived a while away. I was told that apparently of the 4 questions I asked, 2 would now not be satisfactory and the viewing wouldn't be done.
Even called to double check move in dates the day before, was told that would all be fine.
No apology, just a poor excuse that someone started on Monday. If a aircraft pilot started on Monday, and crashed on Wednesday, I'm fairly sure that would be a poor argument to make. So we now are travelling for no reason and with no understanding from the agent.
They are either not training properly or that's company policy.
Awful company. DO NOT USE IF POSSIBLE.
They asked us to call them on the morning to let them know we were still coming. We called as we were already on our way, as we had said to them we would be as we lived a while away. I was told that apparently of the 4 questions I asked, 2 would now not be satisfactory and the viewing wouldn't be done.
Even called to double check move in dates the day before, was told that would all be fine.
No apology, just a poor excuse that someone started on Monday. If a aircraft pilot started on Monday, and crashed on Wednesday, I'm fairly sure that would be a poor argument to make. So we now are travelling for no reason and with no understanding from the agent.
They are either not training properly or that's company policy.
Awful company. DO NOT USE IF POSSIBLE.
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Latest Reviews
9th Jul 2023
reviewed by 'Lisa byrne'
2nd Dec 2021
reviewed by 'Paul'
28th Oct 2021
reviewed by 'Nick'
19th Oct 2021
reviewed by 'Ioanna'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 83% | 88% | £160,000 | £345,000 |
| Lettings | 75% | 84% | £600 | £1,700 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 18 | 1 | 22 | 6 | 5 | 0 | 3 | 0 | 9 | 2 |
Areas covered
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- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Jul 09,2023
Jul 09,2023
0
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Alex from maidstone seekers was extremely helpful. This was important as it was stressful searching for a new flat and I emailed alot. She does a great job and answered all questions...
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Feb 21,2022
Feb 21,2022
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Zoe Podesta was very professional and resilient throughout the whole sale purchase. She has a great personal touch and great work ethic and importantly gets the job done!...
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Dec 02,2021
Dec 02,2021
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Have just sold my property through Seekers and have to say I have had a really good experience with Zoe and the team at Seekers. Wasn’t sure how it would go as I am living in Scotland but straight from the start of the ...
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Oct 28,2021
Oct 28,2021
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Zoe was enthusiastic in maling the sale and persistant in dealing with all the issues that the sale entailed.
I would be happy to entrust my next sale to her....
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Oct 19,2021
Oct 19,2021
1
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Excellent service, lovely Zoe Podesta Rose , Haylei always answers my questions
Feel free to asking everything about my new home buying, really recommend Sekkers...
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Aug 26,2021
Aug 26,2021
1
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The best service ever
Quick response
Contacting directly for any update or any clarification
Helpful agent
Covered every single pit of the property
Recommended
Will use again
Thank you Zoe...
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Jul 18,2021
Jul 18,2021
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Seekers have been great. Zoe and Rose especially have been lovely.
Only a few issues but other than that, the service has been great, the online systems are fab and the staff have been around to talk to me if I've needed to get clarification ...
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May 31,2021
May 31,2021
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Absolutely great experience with Seekers, we are first time private renters and wasn’t aware of how it works but Zoe Podesta was great and explained everything to us clearly. On the day we collected the keys we were given a “welcome to your new ...
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May 10,2021
May 10,2021
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Zoe Podesta from the Maidstone office has been brilliant from start to finish. Polite and professional, but with a lovely personal touch. We couldn't be happier with the service and have no problem recommending Zoe and Seekers to any prospective house-hunters. Special shout-out to Rose ...
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Feb 15,2021
Feb 15,2021
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I would just like to say Thankyou to Zoe Podesta for a great service she has provided me during the months leading up to getting my flat in boxley road , she has gone well over from just doing her job, to helping me with the ...
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Dec 21,2020
Dec 21,2020
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Seekers were so helpful with anything and everything especially as I was moving during lockdown! They answered any question I had and made moving such an easy process....
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Dec 18,2020
Dec 18,2020
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I've been with seekers now 6 years and been dealing with carly sands she has been very helpful and polite, if I have any issues or concerns she is there straight away I would highly recommend...
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Dec 12,2020
Dec 12,2020
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Helpful and knowledgeable agents who helped me get my property back up to standard in difficult circumstances, and quickly found a new tenant. Recommended....
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Nov 17,2020
Nov 17,2020
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First Class and Prompt Service.
We have been very fortunate in our search for a rental property to be assisted by Zoe Podesta in the Maidstone Office. Zoe has been extremely helpful from Day One. From initial viewing through to finalising the paperwork on our ...
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Dec 04, 2020
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Thank you Mr & Mrs Kinney, it was a pleasure to help you with this process and I wish you well in your new property.
Kind regards
Zoe ...
Jun 04,2020
Jun 04,2020
0
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We had a unique situation so made sure to ask all of the right questions on the Monday as Maidstone is a two hour journey from us. We were told these wouldn't be an issue and set up a viewing for Thursday, midday.
They asked ...
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Feb 27,2020
Feb 27,2020
0
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Samantha helped me at the start of my tenancy & and also at the end where she helped refund my deposit. She has been professional throughout & always answered my phone calls & Emails....
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Feb 17,2020
Feb 17,2020
0
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Apart from extremaly bad renting experience I must live a comment about the agency owner's customer service which is below any expectations.
After waiting 3 months for our deposit, my husband has written a review on Seekers Facebook website. Next day received a message from the ...
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Feb 10,2020
Feb 10,2020
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Thank you so much to Amber,she work in office in Maidstone. She was very diligent and responsive throughout the rental period of our apartment.We are happy with ours new home....
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Sep 15,2019
Sep 15,2019
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Excellent service from Amber who guided me through the letting process as a prospective tenant in a friendly and competent way. There was a short delay in getting entry due to key issues relating to the previous tenants but these issues (and others) were resolved ...
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Jul 29,2019
Jul 29,2019
0
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Been dealing with Amber for our recent house move, been extremely attentive and professional, always close by to help when needed. Would highly recommend ....
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Mar 25,2019
Mar 25,2019
0
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Excellent service. I have used Seekers as both a tenant and a landlord and they have always been extremely professional and have provided excellent service in all areas. I'd happily use them again if the need arose, and would happily recommend them to anyone....
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Comment on agent fees
Fair and appropriate fees
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Feb 27,2019
Feb 27,2019
2
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this helpful
this helpful
I have never seen something like this before in my entire life. After we booked and confirmed a viewing they did not show up, twice!! Very unprofessional and embarrassing agent....
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Feb 08,2019
Feb 08,2019
0
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Good communication and helpful with any issues that have come up & quick responses to emails I have sent. Very happy not sure the name of the agent who had been responding to my emails as it is done through the fixflo....
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Comment on agent fees
Good
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Feb 07,2019
Feb 07,2019
0
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We have always found Sam to be very well organised and highly professional in our dealings with Seekers.
Her instructions are clear & concise and she is always willing to help talk through issues and help to resolve any potential problems before they escalate.
Her attitude ...
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Jan 31,2019
Jan 31,2019
0
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Letting Service was very poor failed to ensure cleanliness of apartment, accuracy of inventory, provision of permits/entry, timely payment of rent to landlord. Only interest was in ensuring payments by prospective tenant....
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Comment on agent fees
Inventory, referencing and installation procedures all involved substantial failures. Fees paid for below standard services.
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Feb 05, 2019
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Dear Disappointed,
It is difficult to respond to an issue where you neither give your name or the address of the property concerned.
Should you choose to do so you will receive a full response. ...
Dec 04,2018
Dec 04,2018
0
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Marketed at Seekers valuation and received good, early response. A cash offer resulted which Nigel negotiated to a conclusion which was good for both parties.
Nigel kept in constant touch throughout the sale process, which was critical to achieving our targeted exchange/completion schedule.
Very ...
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Comment on agent fees
Fair and competitive.
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Oct 03,2018
Oct 03,2018
0
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Since George took over my account I have felt absolutely looked after with my property. I live 5 hours away which can be stressful for new landlords but George has given me such a stress free experience from my property being vacant to moving my latest ...
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Comment on agent fees
Fair
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Jun 08,2018
Jun 08,2018
2
people found
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On the beginning after we sign contract flat was nice with fridge and freezer, washing machine and dishwasher, and little damage in floors and kitchen.
When we come pick up the keys agent inform us, then, there is no fridge washing machine and dishwasher - ...
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Comment on agent fees
Very poor Agency.
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Jun 24, 2018
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Dear Marcin
I note your comments.
All the charges we made are the industry norm and were made clear to you at the commencement of the tenancy.
We were not aware that the landlord was intending to sell the flat when you commenced the tenancy or was that the case when you paid any fees
Lastly, you were advised of other available properties but chose not to apply for one. ...
Apr 13,2018
Apr 13,2018
1
people found
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this helpful
We haven't worked with Sam for long, but she is a very good communicator and is very helpful. She gets back to us fast and we always get accurate information. She is also flexible which suits our schedule. These traits make our job a whole ...
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Comment on agent fees
Good
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Apr 11,2018
Apr 11,2018
1
people found
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this helpful
As a contractor working for seekers I have a lot of communication with Sam, I have found her to be efficient, very professional and great to work with....
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 10:20 AM 23/10/2017 by allAgents
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