Lincoln, LN2
4.3/5, 55 reviews
76% recommended
100% lettings valuation accuracy
82% lettings fee satisfaction

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“DO NOT USE HAART IN LINCOLN. I stupidly trusted these ......”

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Nov 28,2012
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By: 'Angry'
Nov 28,2012
9 people found
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DO NOT USE HAART IN LINCOLN. I stupidly trusted these sharks to 'manage' my property. Big mistake. I dont think this agent would know the word management if it bit them on the behind. Ive sent multiple emails to the manager Giles and another person called david in Colchester (because the property 'management' team arent actually based in Lincoln - something they fail to inform you of when first marketing the property which I feel is deliberately deceptive) and none of my emails have received a reply. when I call the office im told 'the lettings team are busy but someone will call you back' and guess what? NO phone calls back. i once left 3 messages in one day and was told every time that giles would call back. never happened. emails sent to david at the maintenance team are never responded to. repairs cost more than they would if i called the plumber myself, clearly haart are only out to make money and dont care about their landlords. im in the process of looking for a new agent, one who is honest and cares about their customers.
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Latest Reviews

View all Reviews 55
17th Jul 2024
reviewed by 'Gina'
“Just want to say after calling several agents I made a call to Haart Lincoln branch, spoke to a young ......”
30th May 2024
reviewed by 'Mick'
“Great help from all the gang in the office Special Thanks to Victoria and Molly.So far things have been ......”
7th May 2024
reviewed by 'Gill'
“Vicky was really helpful both in the buying and selling process, all our queries were answered and sorted out efficiently ......”
24th Apr 2024
reviewed by 'Sergiu'
“Vicky from Haart estate agents was fantastic! She provided excellent service, was super helpful, and made everything go smoothly. Highly ......”
6th Nov 2023
reviewed by 'Karen'
“Non responsive team and totally irresponsible from the start. We thought it was just an initial hiccup from our dealings ......”
24th Aug 2023
reviewed by 'Dylan'
“I rented a property on Earls Drive through Haart for just over 2 years and had countless issues with them ranging ......”
Opening Hours
  • Monday: 08:30 - 18:00
  • Tuesday: 08:30 - 18:00
  • Wednesday: 08:30 - 18:00
  • Thursday: 08:30 - 18:00
  • Friday: 08:30 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Address

haart
37 Silver Street
Lincoln
Lincolnshire
LN2 1EH
0 1552 510 088

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 100% 82% £775 £900
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 3 4 3 24 3 8 0 5 4
Areas covered
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“Just want to say after calling several agents......”

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Jul 17,2024
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Molly
By: 'Gina'
Jul 17,2024
0 people found
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Just want to say after calling several agents I made a call to Haart Lincoln branch, spoke to a young woman called Molly she was really polite but more importantly was knowledgeable and prompt in sorting out my query, certainly made me feel confident that ...
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“Great help from all the gang in the office Sp......”

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May 30,2024
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Molly
By: 'Mick'
May 30,2024
0 people found
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Great help from all the gang in the office Special Thanks to Victoria and Molly. So far things have been excellent Thanks Mick...
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“Vicky was really helpful both in the buying a......”

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May 07,2024
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Vicky
By: 'Gill'
May 07,2024
0 people found
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Vicky was really helpful both in the buying and selling process, all our queries were answered and sorted out efficiently and quickly....
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“Vicky from Haart was fantastic!......”

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Apr 24,2024
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Vicky
By: 'Sergiu'
Apr 24,2024
0 people found
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Vicky from Haart estate agents was fantastic! She provided excellent service, was super helpful, and made everything go smoothly. Highly recommend!...
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“Non responsive team and totally irresponsible......”

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Nov 06,2023
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Jake
By: 'Karen'
Nov 06,2023
0 people found
this helpful
Non responsive team and totally irresponsible from the start. We thought it was just an initial hiccup from our dealings with Craig and Jake hence we went with them. They are just salesman who sold without being able to deliver. We couldn't reached anyone once ...
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“Unlawful, immoral and incompetent...”

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Aug 24,2023
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By: 'Dylan'
Aug 24,2023
1 people found
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I rented a property on Earls Drive through Haart for just over 2 years and had countless issues with them ranging from general incompetency to downright fraudulently taking money from me. The most prominent example of the former is when the landlord let himself into our (...
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By: Chris
Sep 05, 2023
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We have aalso had, and still are, having issues with Haart. Complete car crash of a company. ...

“Supportive and professional...”

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Aug 07,2023
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Sarah
By: 'Jo'
Aug 07,2023
0 people found
this helpful
Haart have been really professional through the sale of my house. Unfortunately the sale fell through at the last minute and was very stressful. Sarah and Vicky have been so so supportive during this time and ensured a further sale within days. I cannot thank ...
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“The 'Omoluwabi' in Jake...”

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May 26,2023
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Jake
By: 'Adetunji Adeeyo'
May 26,2023
0 people found
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It's a pleasure working with Jake Clapham. He is an outstanding agent. He shows no cultural differences at all. He's an amazing fellow....
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“Fabulous service from christy and vickySold ......”

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Apr 03,2023
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Christie
By: 'Cara'
Apr 03,2023
0 people found
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Fabulous service from christy and vicky Sold my house with in two weeks Fab company both went above and beyond Highly recommend them...
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“Excellent Customer Experience...”

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Mar 22,2023
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Vicky
By: 'Mr & Mrs F'
Mar 22,2023
0 people found
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Vicky B from the Haart Lincoln branch is helpful and has great customer focus, and is quickly responsive to suggestions and feedback. Vicky and the team has kept us informed on progress and made the whole process less stressful. Thank you Vicky and all the ...
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“Nassia was excellent!...”

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Nov 07,2022
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Nassia
By: 'Ben'
Nov 07,2022
0 people found
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Had the pleasure of working working with Nassia at haart Estate agents over the last couple of months. She made the buying process nice and simple. Kept chasing up solicitors for me and the seller and kept me up to date with everything un-promted....
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“Jake is the best person , and he treat us wi......”

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Oct 06,2022
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Jake
By: 'Janani'
Oct 06,2022
0 people found
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Jake is the best person , and he treat us with respect and pay atention on our necesity!The best guy from the lettings team!...
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“Vicky was so helpful....”

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Oct 03,2022
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Vicky
By: 'Angela'
Oct 03,2022
0 people found
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Vicky was so helpful. She was very understanding, and offered great customer service and extremely knowledgeable. She put me at ease...
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“Jake is the best!he prove us preffesionality ......”

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Sep 14,2022
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Jake
By: 'Marius'
Sep 14,2022
0 people found
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Jake is the best!he prove us preffesionality honestity was fairplay he treat us with respect and pay atention on our necesity!The best guy from the lettings team!...
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“Jake is the best!very good gay honest and the......”

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Sep 14,2022
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Jake
By: 'Marcela'
Sep 14,2022
0 people found
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Jake is the best!very good gay honest and the meeting was very proffesional!excellent presentation of the property he answer all my question and was fairplay!...
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“Christe has been amazing with the selling of ......”

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Jul 13,2022
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Christie
By: 'Emma Iannotta'
Jul 13,2022
0 people found
this helpful
Christe has been amazing with the selling of my house. She has made the process stress free and so much easier than I could have imagined. I thought It was going to be a nightmare. Within a week Christie had an offer. She has been ...
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“Professional and friendly service...”

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Jul 12,2022
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Vicky
By: 'Bev'
Jul 12,2022
0 people found
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We dealt with Vicky, who was friendly and very professional. She did what she said she was going to do and was honest and realistic with us. We would highly recommend Haarts, when buying and selling....
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“Nassia Tittonis ,Has been great so far with ......”

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Mar 14,2022
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Nassia
By: 'Nassia Tittonis'
Mar 14,2022
0 people found
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Nassia Tittonis , Has been great so far with the sell and processing my property quickly hoping for completion sooner than expected. Because I'm moving to a different location I need everything to be quick ! So .. Top work , and I'm very happy with the quick response ...
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“I am writing this letter as a humble note of ......”

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Oct 21,2021
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Jake
By: 'Nicole Marie'
Oct 21,2021
0 people found
this helpful
I am writing this letter as a humble note of appreciation for the outstanding customer service provided by one of your team members, Jake Clapham. I was looking at rental properties with Haart and from the initial enquiry and throughout Jake went above and beyond ...
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“Fantastic service as always...”

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Mar 18,2019
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Melissa
By: 'GDog'
Mar 18,2019
0 people found
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Excellent service from the Lincoln branch I have bought many properties through Sarah and her team, dealt with Christie Sarah and Melissa on the latest transaction. I would highly recommend this branch...
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“Excellent...”

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Jan 29,2019
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By: 'Lincoln'
Jan 29,2019
0 people found
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Vicky was very friendly, professional and a pleasure to talk to. My enquiry was answered within a few minutes. I would recommend the company to anyone....
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N/A
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“Ding Dong, Victoria's on song...”

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Dec 05,2018
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Victoria
By: 'Geoffrey'
Dec 05,2018
0 people found
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Having taken details and pictures for the brochure, Haart set about marketing the house in question immediately, actively and consistently. My main contact, Victoria Bell, has dealt with my enquiries, suggestions and requests professionally, highly efficiently and with good humour. She has kept me informed ...
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“Avoid Haarts. Very Misleading & Unfair Terms & Conditions...”

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Nov 07,2018
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By: 'John'
Nov 07,2018
0 people found
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.The contract document is contradictory & very misleading because where the document was signed it said that we were liable to pay Haarts their fee if we sold it to a buyer who they'd introduced but tucked away there was another clause that said we were ...
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Comment on agent fees
Fixed fee of £2,700 which equated to a percentage of 3.5%
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“Very professional...”

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Oct 29,2018
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Victoria
By: 'Jonny'
Oct 29,2018
0 people found
this helpful
Very helpful and friendly also professional has gone above and beyond to help with what ever I needed. Would recommend haart to anyone....
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“Ready to roll!...”

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Oct 12,2018
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Sarah
By: 'Champagne'
Oct 12,2018
0 people found
this helpful
A big thankyou to Sarah and her team at Lincoln for their passion and professionalism in selling our house. Their advice has been timely, useful and much appreciated. We're on the last lap now and looking forward with confidence!...
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“Happy withHaart...”

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Sep 27,2018
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Sarah
By: 'Mel'
Sep 27,2018
0 people found
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I recently sold my house through haart and I was delighted with the professionalism throughout. My sale was handled by Sarah the Senior branch Partner of the company she was wonderful and certainly new her job as she had to overcome several difficult situations. Thank ...
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Comment on agent fees
Good
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“Achieved a quick sale very happy...”

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Aug 14,2018
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Sarah
By: 'Happy'
Aug 14,2018
0 people found
this helpful
I sold my house through haart lincoln and I was thoroughly impressed with their service. I sold almost straight away and all the team including Sarah, Victoria and Christie kept me updated and calm throughout the whole process. Thank you very much everyone...
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Comment on agent fees
Reasonable for the service I received
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By: Sarah Hammond
Aug 15, 2018
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Thank you for taking the time to leave the positive review, we are delighted that you were pleased with the service. If you need anything in the future please feel free to contact us again. Best Wishes Sarah Hammond (Senior Branch Partner) ...

“Bad Experience...”

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Aug 13,2018
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By: 'Annoyed'
Aug 13,2018
0 people found
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I tried to sell my house but could not due to my next door neighbour but got told by Melissa it was none of my business that Haatrs could no longer sell my property and that no other agents would sell it. I thought they ...
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By: Annoyed
Aug 29, 2018
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Sarah has no sorted the issue out and am happy with the outcome. ...

“Go that extra, important mile...”

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May 11,2018
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Christie
By: 'Mrs'
May 11,2018
0 people found
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The journey is just begining & already it feels as though l have the support of two extra friends working hard in my best interest. Kristie & Victoria are committed, enthusiastic and very professional. They also understand the feelings experienced when selling & buying a home....
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Comment on agent fees
Bit more expensive some, but so far have done a better job
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By: ross collings
May 14, 2018
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Hi Mrs T, Thank you for your kind review of our Lincoln team. We're so happy to hear about the strong support you've received from Kristie & Victoria. We'll pass this feedback on. Regards Ross ...

“Great service...”

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Apr 04,2018
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By: 'Lester'
Apr 04,2018
0 people found
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After trying to sell my house with another agent for 2 years with very little interest I contacted Haarts and got honest views from the start. Within 2 weeks the property was on the market. I got a steady stream of genuine viewings and within 3 months received ...
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Comment on agent fees
The fees charged were in line if not better than the other agents I had contact with.
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By: ross
Apr 05, 2018
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Hi Lester, Thank you for your kind review of our Lincoln branch, we're happy to hear that after 2 years of no luck selling your home, the team were able to get it sold. Regards Ross ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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