100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
88% lettings fee satisfaction
May 27,2020
May 27,2020
0
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this helpful
this helpful
Service I received was always professional and polite. Kiran dealt with any questions and queries efficiently. Excellent communication and flexible with arranging viewings for my property. Nothing was too much trouble. I would recommend them to other landlords without hesitation.
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Latest Reviews
17th Nov 2021
reviewed by 'P Clayton'
8th Jun 2020
reviewed by 'Daisy'
29th Feb 2020
reviewed by 'Chirag'
11th Oct 2019
reviewed by 'Nicolas'
Opening Hours
Address
Marcus Telford
534 London Road
Osterley,Isleworth
Middlesex
TW7 4EP
020 8150 3054
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £730,000 | £730,000 |
| Lettings | 100% | 88% | £1,025 | £1,695 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 6 | 0 | 2 | 1 | 1 | 0 | 0 | 0 | 0 | 0 |
Areas covered
- TW7
- TW4
- TW5
- TW3
- TW8
- W5
- UB1
- UB2
- UB7
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Nov 17,2021
Nov 17,2021
0
people found
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Aran is the only estate agent in Isleworth I’ve come across who actually does what an estate agent ought to – he gives accurate and honest advice and valuations and most importantly achieves the best price for me always....
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May 22,2021
May 22,2021
0
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Kiran is an excellent, thoughtful, proactive and professional person who is extremely helpful and understanding and goes the extra mile to help a tenant feel comfortable. Al the more she is a soft-spoken and a kind person....
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Jun 08,2020
Jun 08,2020
1
people found
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Cant give zero or i would.
Disgracefully rude staff. Treat.the locals awfully. No repsect for anyone else but themselves. Backwards view of women....
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Oct 26, 2022
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(1)
I do not recommend Marcus Telford, they have dodgy clients. My advice would be go over any documentation they send you as they will deliberately not add certain information. If you happen to be in contact with a lady call Kiran, be very vigilant. More for the tenant then the landlord!! ...
May 27,2020
May 27,2020
0
people found
this helpful
this helpful
Service I received was always professional and polite. Kiran dealt with any questions and queries efficiently. Excellent communication and flexible with arranging viewings for my property. Nothing was too much trouble. I would recommend them to other landlords without hesitation....
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Feb 29,2020
Feb 29,2020
1
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Aran at Marcus Telford is a man of his word. Makes things happen and most importantly is not shy to go the extra mile...
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Oct 11,2019
Oct 11,2019
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Aran at Marcus Telford was extremely professional and polite. The services received were prompt and dealt with in a timely manner. Would recommend to all in the area!...
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Feb 25,2019
Feb 25,2019
1
people found
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We recently rented a property through Marcus Telford. Jas was great at setting up the viewing, and Aran has been great at getting everything sorted, offering to help where necessary, he even responded on the weekend when we transferred funds, resulting in peace of mind ...
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Comment on agent fees
The fees were slightly above average compared to other estate agents we looked at, and this will be a moot point come June 2019 anyway, but the service received was also above average - so I guess you get what you pay for?
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Dec 07,2017
Dec 07,2017
0
people found
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Just used Marcus Telford to rent out a property of mine in West Drayton. Quick and efficient service provided and no hassle compared to past experience with other local agents...
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Comment on agent fees
Good
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May 10,2017
May 10,2017
1
people found
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My wife and i are EXTREMELY pleased with the assistance given to us. Aran was very helpful, pleasant and professional....
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Comment on agent fees
Excellent
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Apr 12,2017
Apr 12,2017
2
people found
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Good communication and very easy to deal with. Not your typical high street agent. Would definitely recommend to other Landlords....
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Comment on agent fees
They are very competitive.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
CUSTOMER COMPLAINTS HANDLING PROCEDURE
As a firm licensed by the National Approved Letting Scheme, Marcus Telford Estate Agents London Ltd aims to provide the highest standards of service to all landlords and tenants, but to ensure that your interests are safeguarded, we offer the following:
? If you believe you have a grievance, please write in the first instance to Aran Ubhi at the address below:
534 London Road, Isleworth, Middlesex, TW7 4EP
? The grievance will be acknowledged within 3 working days and then investigated thoroughly in accordance with established “in-house” procedures. A formal written outcome of the complaint will be sent to you within 21 days. If we require longer than this timescale we will advise you in writing and confirm our revised response date.
? Following the conclusion of our in-house review we will write to you with a final written statement.
? If you are dissatisfied with the conclusion of the in-house review of the complaint, you can refer the matter to:
The Property Redress Scheme
1st Floor
Premiere House
Elstree Way
Borehamwood
WD6 1JH
0333 321 9418
www.theprs.co.uk
Last updated at 5:03 PM 31/05/2019 by ARAN UBHI
As a firm licensed by the National Approved Letting Scheme, Marcus Telford Estate Agents London Ltd aims to provide the highest standards of service to all landlords and tenants, but to ensure that your interests are safeguarded, we offer the following:
? If you believe you have a grievance, please write in the first instance to Aran Ubhi at the address below:
534 London Road, Isleworth, Middlesex, TW7 4EP
? The grievance will be acknowledged within 3 working days and then investigated thoroughly in accordance with established “in-house” procedures. A formal written outcome of the complaint will be sent to you within 21 days. If we require longer than this timescale we will advise you in writing and confirm our revised response date.
? Following the conclusion of our in-house review we will write to you with a final written statement.
? If you are dissatisfied with the conclusion of the in-house review of the complaint, you can refer the matter to:
The Property Redress Scheme
1st Floor
Premiere House
Elstree Way
Borehamwood
WD6 1JH
0333 321 9418
www.theprs.co.uk
