0% lettings valuation accuracy
60% lettings fee satisfaction
May 20,2020
May 20,2020
5
people found
this helpful
this helpful
AVOID this letting agency at all costs. Wife and I dealt with an improper boiler for two years before it was changed. Part of this was the landlord and part of this was Leaders. They sent out terrible workers to try and fix the boiler. At one point I was told to get a gym membership to take my pregnant wife and two kids to go shower everyday. What the actual???? My wife would always get blown off or not responded to by our letting manager, Dave. I believe this was sexist, because I would call/email Dave and get a response. But he didn't really do anything. He would just dance around the issues. Either he was incompetent or trying to play me. Either way he was completely unprofessional. Now that we have moved out, we have not heard back about our deposit. They have kept our deposit and not contacted us. Their communication is terrible. There are so many instances over the course of 2.5 years and none of them are positive. The only reason we didn't move is because of the amount of time left we had in the UK and the cost to move. We want our deposit back so we can finally be done with this terrible letting agency. If I could give them zero stars, I would.
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Latest Reviews
19th Nov 2022
reviewed by 'Walton Dorminey'
17th Feb 2021
reviewed by 'Tammy'
29th Jul 2020
reviewed by 'Annabel'
20th May 2020
reviewed by 'James'
Opening Hours
Address
Leaders
2 Crown Street
St Ives,Huntingdon
Cambridgeshire
PE27 5EB
01480 300992
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 60% | £875 | £2,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 1 | 3 | 0 | 0 | 0 | 0 | 1 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Dec 12,2022
Dec 12,2022
1
people found
this helpful
this helpful
If you would like a Letting Agency who are awful at property management, show no empathy, make false promises, never get back to you, make excuses and allow a woman with four children to go without heating for 5 nights then LEADERS ARE THE ONE FOR ...
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Nov 19,2022
Nov 19,2022
0
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We currently use Leaders as our letting agency and they are quite terrible. Repairs either don’t happen or take extended time and multiple phone calls to resolve. Recently, our boiler went out. We’ve called every day for a week straight and still have ...
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Feb 17,2021
Feb 17,2021
0
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I’d like to thank Tawnee Naylor for getting me a viewing the same day, when there are waiting lists for viewings atm, it’s like Covid has made everyone want to move home at the same time.
But in light of this, I fell ...
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Jul 29,2020
Jul 29,2020
0
people found
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I was interested in a rental property listed with Leaders, St.Ives and was fortunate enough to have my initial phone call answered by Tawnee Naylor. Her patience,professionalism and knowledge were exemplary every time I had a question. She is a credit to the ...
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May 20,2020
May 20,2020
5
people found
this helpful
this helpful
AVOID this letting agency at all costs. Wife and I dealt with an improper boiler for two years before it was changed. Part of this was the landlord and part of this was Leaders. They sent out terrible workers to try and fix the boiler. ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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Last updated at 10:11 AM 16/09/2019 by heather heather
