100% sales valuation accuracy
0% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
May 07,2020
May 07,2020
5
people found
this helpful
this helpful
Strutt and Parker was once one of the elite Estate Agents that one could rely on to provide the very best service. This is sadly no longer the case. They lied to us. Asked when the property would appear on Rightmove, we were told it would be at least 48 hours as Rightmove now slow at putting properties online. Saturday lunchtime was the earliest we might expect it live. It did not appear. After doing research, we discovered that Strutt & Parker, Lewes, had purposely delayed placing it on Rightmove so they could have it as 'Exclusive' on their own marketing site OnTheMarket.com. We lost valuable time with it on a site few people seem to use. When we pointed out that we had discovered their deceit, they merely shrugged their shoulder with a dismissive email. We asked them to provide figures as to how many views the property had received while they had it as exclusive - they never answered the question. We withdraw the property from them. Highly unprofessional and very dissatisfactory. Also telephoned one of the directors in charge of residential, explained our experience. He promised to look into it and revert. We never heard from him again.
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Latest Reviews
28th Nov 2021
reviewed by 'D.A'
7th May 2020
reviewed by 'Pad'
Opening Hours
Address
Strutt & Parker
201 High Street
Lewes
East Sussex
BN7 2NR
01273 475411
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 0% | £0 | £0 |
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Nov 28,2021
Nov 28,2021
0
people found
this helpful
this helpful
Although we did not buy from Strutt and Parker, we have found the Lewes office particularly helpful during our recent search for a property, from arranging short notice viewings to the staff accompanying us on the visits. We would not hesitate on using them again ...
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May 07,2020
May 07,2020
5
people found
this helpful
this helpful
Strutt and Parker was once one of the elite Estate Agents that one could rely on to provide the very best service. This is sadly no longer the case. They lied to us. Asked when the property would appear on Rightmove, we were told it ...
read full review
read full review
Was this helpful?
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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