Enfields Estate Agents
Eastleigh, SO50
2.6/5, 8 reviews
38% recommended
100% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
57% lettings fee satisfaction

“Would never use this company again, Manager d......”

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Apr 01,2020
Minithumbdown
By: 'Maria'
Apr 01,2020
0 people found
this helpful
Would never use this company again, Manager doesn't care about tenants, i needed their help and my calls were ignored and instead i got a unfriendly email. I however i seeked legal advise and came out of my situation ok and didn't loose all my money!
If you already rent through them, when you leave take pictures of everything the day you leave!!!! Door handles, lights, taps etc and demand to be present the day of check out!! I am glad to see the back of them and i am glad i took my case to dispute or i would of lost my whole deposit, with the DPS,.... but turns out the landlord isn't allowed to work in the property between tenants leaving and the inspection (manager needs training!) and my photos and receipts saved me from loosing all my money! Thank you enfields for nothing! no interest in tenant when they are moving out!
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By: Nikki
Apr 01, 2020
Maria, what you have said is untrue. We did not manage the property, the landlord did. I had advised you via the phone hoe the DPS worked so there was no need to keep returning you calls and as it was a property we didn’t manage, I referred you back to your landlord. There was an outgoing check out and I do not make the decision on the charges, the landlord does. Your landlord put forward them to you and you disagreed again with them so we forwarded them to the DPS which went to a dispute. You then received some money back from your deposit as the landlord had carried out work prior to the checkout. I understand that you are frustrated and are taking it out in us an an agent because you have not received your full deposit back but I feel your review is totally uncalled for. You had been a tenant for years and we accepted your circumstances when other agents wouldn’t.
By: Nikki
Apr 01, 2020
Maria I would also like to add that you did not get all of your money back from the DPS and have awarded part of the claim to the landlord.

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Opening Hours
Address

Enfields Estate Agents
13 Market Street
Eastleigh
Hampshire
SO50 5RH
023 8061 3646

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £360,000 £360,000
Lettings 0% 57% £875 £1,050
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 1 2 4 1 0 0 0 0 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
TPOS Sales TPOS Lettings
Latest Properties

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“A terrible estate agent with regard to tenant......”

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Jul 22,2021
Minithumbdown
By: 'Maxine'
Jul 22,2021
0 people found
this helpful
A terrible estate agent with regard to tenants. They work for the landlord even though the money comes from the tenant! The house was not fit for human habitation due to the previous tenants spilling meth mix on the carpet which made me physically ill. ...
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“I've been renting through Enfields for just o......”

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Jul 28,2020
Minithumbup
Nikki
By: 'Laura'
Jul 28,2020
1 people found
this helpful
I've been renting through Enfields for just over a year and honestly, throughout my 8 years of renting through numerous agencies. I have to say, Enfields have been the best. Nikki Chapman has been nothing short of absolutely amazing, response time is fantastic and she really ...
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“Would never use this company again, Manager d......”

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Apr 01,2020
Minithumbdown
By: 'Maria'
Apr 01,2020
0 people found
this helpful
Would never use this company again, Manager doesn't care about tenants, i needed their help and my calls were ignored and instead i got a unfriendly email. I however i seeked legal advise and came out of my situation ok and didn't loose all my ...
read full review
Was this helpful? Yes
By: Nikki
Apr 01, 2020
View all comments (2)
Maria, what you have said is untrue. We did not manage the property, the landlord did. I had advised you via the phone hoe the DPS worked so there was no need to keep returning you calls and as it was a property we didn’t manage, I referred you back to your landlord. There was an outgoing check out and I do not make the decision on the charges, the landlord does. Your landlord put forward them to you and you disagreed again with them so we forwarded them to the DPS which went to a dispute. You ...

“I am very disappointed with ENFIELDS Estate Agents Eastleigh service. ......”

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Dec 04,2017
Minithumbdown
By: 'Paulina'
Dec 04,2017
3 people found
this helpful
I am very disappointed with ENFIELDS Estate Agents Eastleigh service. I was continuously calling and sending e-mails to them in purpose to book a viewing for one of the properties which they offer. I am afraid, they never replied to me. When I have called ...
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By: Micaela
Dec 21, 2017
View all comments (1)
We were supposed to move into a house and with a week notice they said the house was not available, found another for three months and then another year on another one which they wouldn't show us at all. we were desperate so we signed the contract for the first house. The didn't want to give it to us, made excuses about equipment not working. The inventory for the first house was all a lie, House was dirty (there was * in the toilet), no curtains, bin bags everywhere, tools, carpet was missing ...

“I recently rented a flat through Enfields and was taken ......”

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Dec 01,2016
Minithumbup
grace
By: 'Jan'
Dec 01,2016
0 people found
this helpful
I recently rented a flat through Enfields and was taken through the process by Grace. From viewings, credit checks, contract etc, she was extremely professional but also very pleasant and polite to deal with. She is a credit To Enfields and I would recommend anyone ...
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Comment on agent fees
I thought the fees were high but as a retired pensioner, everything today seems expensive to me.
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“We sold our house in August 2016 with Enfields, after getting 3 ......”

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Oct 13,2016
Minithumbup
By: 'Kelli'
Oct 13,2016
1 people found
this helpful
We sold our house in August 2016 with Enfields, after getting 3 quotes from orher agents in Eastleigh felt Enfields were the most professional, honest and enthusiastic. throughout the process we were given honest feedback and advice, the house valuation was spot on and we had a ...
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Comment on agent fees
Very competitively priced, worth every penny
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“Booked a viewing in Eastleigh with this agency. I asked ......”

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May 26,2016
Minithumbdown
grace
By: 'Alix'
May 26,2016
1 people found
this helpful
Booked a viewing in Eastleigh with this agency. I asked for a day off to be able to go there from Winchester, and after a confirmation the same morning, one hour before the viewing ( I was at the train station and I had already bought ...
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“Overall just very poor service. I used them for 6 years. ......”

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Oct 02,2014
Minithumbdown
By: 'Femi'
Oct 02,2014
1 people found
this helpful
Overall just very poor service. I used them for 6 years. I stayed with them mainly because I was out of the country and didn't have much choice to find an alternative. They made numerous mistakes from errors to the statements to applying very poor judgment ...
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What agent could do to change your mind?
Drastically improve their customer service and use common sense in vetting tenants
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Comment on agent fees
For the service I received, frankly no fees should have been charged.
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No fees information available
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Awards won by Enfields Estate Agents, Eastleigh SO50 5RH



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