Sebastian Roche
Forest Hill, London, SE23
4.9/5, 137 reviews
98% recommended
99% sales valuation accuracy
98% sales fee satisfaction
95% lettings valuation accuracy
99% lettings fee satisfaction

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“I can't rate Sebastian Roche and in particula......”

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Mar 25,2020
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Richard
By: 'Amanda'
Mar 25,2020
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I can't rate Sebastian Roche and in particular Richard Riley highly enough. I had a tricky process with lease issues and he was helpful and informative all the way through giving me advice and attending the property when I couldn't which was outside of his remit. I'd choose this local estate agent over the national chains any day!
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Latest Reviews

View all Reviews 137
18th Aug 2022
reviewed by 'Annoyed'
“Terrible experience while attempting to sell my flat (forest hill). Since Richard Riley left in early 2022 their service has declined ......”
18th Dec 2021
reviewed by 'Oliver'
“I recently bought around Honor Oak and was impressed with Sophie's diligence and proactiveness to finalize the transaction, especially when ......”
10th Dec 2021
reviewed by 'Michael'
“Excellent customer service and prompt responses. Support available till tenancy is agreed . Special shout out to Dolin who showed professionalism ......”
10th Nov 2021
reviewed by 'Malcolm'
“Myra at Sebastian Roche and her colleagues have provided an excellent serviceto us over the last 5 years or so. Even ......”
2nd Nov 2021
reviewed by 'Mike Thomas'
“We had a somewhat frustrating sale because our Freeholders caused several issues. I also think that our Solicitor was probably ......”
12th Oct 2021
reviewed by 'Gary'
“All the team at Sebastian Roche especially Sophie, made my selling experience a stress free one. She was readily available ......”
Opening Hours
  • Monday: 08:45 - 18:00
  • Tuesday: 08:45 - 18:00
  • Wednesday: 08:30 - 18:00
  • Thursday: 08:30 - 18:00
  • Friday: 08:30 - 18:00
  • Saturday: 08:30 - 17:00
  • Sunday: Closed
Address

Sebastian Roche
61-63 Honor Oak Park
Forest Hill,London
Greater London
SE23 1EA
0208 291 9441

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 99% 98% £245,000 £5,350,000
Lettings 95% 99% £825 £1,900
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
22 0 14 0 71 1 24 1 3 1
Areas covered
  • SE23
  • se23
  • SE4
  • se4
  • SE13
  • se6
  • SE8
  • se8
  • SE6
  • se14
  • SE22
  • se22
  • SE15
  • SE26
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS TDS
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Forest Hill, SE23
Lewisham, SE13

“Terrible experience while attempting to sell ......”

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Aug 18,2022
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Richard
By: 'Annoyed'
Aug 18,2022
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Terrible experience while attempting to sell my flat (forest hill). Since Richard Riley left in early 2022 their service has declined massively. My buyers wrote a letter to me because they were worried that messages were not getting through (they weren’t). They never reurned calls ...
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“Good service...”

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Dec 18,2021
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Dolin
By: 'Oliver'
Dec 18,2021
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I recently bought around Honor Oak and was impressed with Sophie's diligence and proactiveness to finalize the transaction, especially when it felt like if left to the solicitors alone would have dragged into 2022. A mention also to Dolin for his help during this time. Thank ...
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“Excellent customer service and prompt respons......”

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Dec 10,2021
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By: 'Michael'
Dec 10,2021
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Excellent customer service and prompt responses. Support available till tenancy is agreed . Special shout out to Dolin who showed professionalism throughout the process ....
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“Myra at Sebastian Roche and her colleagues ha......”

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Nov 10,2021
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Myra
By: 'Malcolm'
Nov 10,2021
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Myra at Sebastian Roche and her colleagues have provided an excellent service to us over the last 5 years or so. Even Covid did not stop them. Efficient, pleasant and responsive....
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“We had a somewhat frustrating sale because ou......”

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Nov 02,2021
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Sophie
By: 'Mike Thomas'
Nov 02,2021
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We had a somewhat frustrating sale because our Freeholders caused several issues. I also think that our Solicitor was probably too busy. I got the impression that the only one who wanted to make the sale happen, apart from ourselves, was Sophie. She chased everyone ...
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“All the team at Sebastian Roche especially So......”

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Oct 12,2021
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By: 'Gary'
Oct 12,2021
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All the team at Sebastian Roche especially Sophie, made my selling experience a stress free one. She was readily available to answer my never ending questions without complaint. Offering help and support, to which I am thankful....
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“Superb sales progression, kept things moving ......”

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Oct 09,2021
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Sophie
By: 'Nick S'
Oct 09,2021
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Superb sales progression, kept things moving when solicitors were being unhelpful. Easy to get in touch with& don't hide away....
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“Sebastian Roche...”

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Sep 23,2021
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Sophie
By: 'Ryan'
Sep 23,2021
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Sebastian Roche did a good job at getting people through the door which ended up in a speedier offer than previous agent. Sophie dealt with my post offer process and was excellent at keeping me informed and having a wonderful manner (keeping me calm when ...
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“Sophie helped us navigate every step of the j......”

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Sep 03,2021
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Sophie
By: 'Ross Duncan'
Sep 03,2021
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Sophie helped us navigate every step of the journey and recommended asuperb conveyancer and surveyor. Clear communication and excellent service throughout the whole process. 10/10 would use again....
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“We sold our property through Sebastian Roche ......”

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Jul 20,2021
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Sophie
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Robert
By: 'Aarish Pandya'
Jul 20,2021
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We sold our property through Sebastian Roche just in time for the stamp duty deadline. We were really impressed with how smoothly and efficiently the process progressed. From the first valuation done by Rob, to the wonderful pictures the photographer took all the way through ...
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“Sophie Payne at the Honor Oak branch was frie......”

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Jul 12,2021
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Sophie
By: 'A&T'
Jul 12,2021
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Sophie Payne at the Honor Oak branch was friendly, attentive and responsive. She made the process clear and did a fair bit of nudging on our behalf which really helped the process along!...
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“A very professional agency with friendly, kno......”

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Jul 06,2021
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Richard
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Myra
By: 'Anne Conway'
Jul 06,2021
0 people found
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A very professional agency with friendly, knowledgeable staff always a pleasure to deal with. After many years of being well looked after by the superb Myra and her letting and management team, our recent sales experience proved just as good and was handled expertly by ...
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“Flat PurchaseI purchased a flat with Sebasti......”

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Jul 02,2021
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Sophie
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Robert
By: 'Very happy flat buyer'
Jul 02,2021
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Flat Purchase I purchased a flat with Sebastian Roche and have nothing but praise for the service. We were targeting a completion within the stamp duty holiday and Sophie and Robert were excellent at driving this forward. They provided clear guidelines on the process and ...
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“Sophie at Sebastian Roche was a great support......”

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Jul 01,2021
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Sophie
By: 'Stuart'
Jul 01,2021
0 people found
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Sophie at Sebastian Roche was a great support in buying our first property. She was friendly and approachable around any queries we had and made the whole experience a lot less daunting. She often went above and beyond working OOH to act on outstanding issues ...
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“Sophie was great to deal with and she was ver......”

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Jun 29,2021
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Sophie
By: 'sharif ileiwat'
Jun 29,2021
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Sophie was great to deal with and she was very helpful in relaying contact between us and the sellers. Professional, friendly and reassuring. We had a great experience using Sebastian Roche and would happily recommend them....
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“Fantastic customer service...”

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Jun 22,2021
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Myra
By: 'Calvin'
Jun 22,2021
0 people found
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Myra was a massive help throughout the entire process of us moving. Due to the pandemic, we had some unique circumstances when it came to moving, however Myra was always reassuring and helpful and that helped make the move as easy as possible once we ...
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“Highly Recommend...”

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May 28,2021
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Robert
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Sophie
By: 'Richard Dempsey'
May 28,2021
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I bought my house off Sebastian Roche 14 years ago and they successfully sold it this week after what has been probably the most challenging year any of us has known. Despite this, their professionalism and good humour has been a pleasure to deal with. From ...
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“We had an excellent rental experience with th......”

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May 22,2021
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Myra
By: 'Lucia'
May 22,2021
0 people found
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We had an excellent rental experience with the Sebastian Roche team from viewing to signing - it was an efficient and stress-free process. A big thank you to Myra, who was an absolute pleasure to deal with. She was friendly and professional. We greatly appreciated ...
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“1 bedroom property rented very quickly, and s......”

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Apr 12,2021
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Sophie
By: 'Joanna'
Apr 12,2021
0 people found
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1 bedroom property rented very quickly, and special thanks to Sophie in particular who kept us regulary updated with all aspects of viewings, reference progress of tenant and contract. Very helpful and professional. Happy customer!...
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“We recently bought a property via Sebastian R......”

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Apr 01,2021
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Sophie
By: 'Holly'
Apr 01,2021
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We recently bought a property via Sebastian Roche and Sophie did an amazing job to keep a very long chain moving, providing us with updates along the way and lots of friendly and helpful advice! We’re grateful to her for help and would recommend ...
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“Excellent Service...”

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Mar 31,2021
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Robert
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Richard
By: 'Stephen'
Mar 31,2021
0 people found
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Excellent service from Richard & Robert in the Honor Oak Office. Special mention to Richard who kept things on track during the more stressful moments of the sale and move....
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“Great customer experience from the beginning......”

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Mar 30,2021
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Robert
By: 'Caroline'
Mar 30,2021
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Great customer experience from the beginning to the end. Honest, trustworthy,friendly and helpful every step of the way. Thank you for making the whole process relatively painless....
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“Sebastian Roche were extremely helpful and pr......”

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Mar 24,2021
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Richard
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Sophie
By: 'Clare'
Mar 24,2021
0 people found
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Sebastian Roche were extremely helpful and proactive in selling our house. They offered great support and professionalism at every stage of the process. We are not sure we would have survived the process without and Richard's calm and highly professional approach and expertise throughout! We ...
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“A fantastic team and thorough service...”

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Mar 17,2021
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Sophie
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Myra
By: 'Kate'
Mar 17,2021
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A fantastic team and thorough service, they really helped make the sales process as painless as possible - and were always really positive and helpful to deal with. Thank you!...
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“Richard and the team were really good through......”

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Mar 16,2021
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Richard
By: 'Stephen'
Mar 16,2021
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Richard and the team were really good throughout the process and handled any issue that cropped up professionally and efficiently. Good value for money...
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“We used Seb Roche recently to sell our home a......”

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Mar 12,2021
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Sophie
By: 'katherine mitchell'
Mar 12,2021
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We used Seb Roche recently to sell our home and secured a buyer within around ten days. But due to the pandemic stalling things at the moment, plus Christmas in the middle, the whole process took 6 months. Nevertheless Sophie always return calls, emails to see ...
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“Sophie is very friendly, helpful and professi......”

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Mar 10,2021
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Sophie
By: 'Dwayne'
Mar 10,2021
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Sophie is very friendly, helpful and professional. The way she connected our sellers and other third parties was impressive. Would definitely recommend and wok with her in the future....
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“Very happy with the level of service from Seb......”

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Mar 08,2021
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Sophie
By: 'John H'
Mar 08,2021
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Very happy with the level of service from Sebastian Roche. We dealt with Sophie who was very responsive and supportive and helped us through the process from start to finish. Thanks Sophie. Would certainly use the services of Sebastian Roche in future....
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“Once our offer was accepted we dealt with Sop......”

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Mar 08,2021
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Sophie
By: 'Fiona'
Mar 08,2021
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Once our offer was accepted we dealt with Sophie a lot. She was brilliant at Sebastian Roche. She went above and beyond, really pushing the solicitors to move things along, as well as working out of office hours. She was continuously friendly and personable so ...
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“We used Seb Roche to sell our flat in Honor O......”

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Mar 08,2021
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Sophie
By: 'Andrew'
Mar 08,2021
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We used Seb Roche to sell our flat in Honor Oak having read positive reviews on a local forum. We were immediately impressed with the Daniel, the MD who met with us on our first appointment and we felt confident we had made the right ...
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No image available Sophie
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No image available Richard
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We are members of the Property Ombudsman's redress scheme and also have an internal complaints procedure
Last updated at 9:28 AM 13/12/2017 by Robert

Awards won by Sebastian Roche, London SE23 1EA



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