100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
Mar 18,2020
Mar 18,2020
1
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this helpful
I had the most horrible experience with…
I had the most horrible experience with this agency from The agency from Bilstol West Midlands. Had the credit checks with 1 month before the date of the contract, but waited with 2 days before to tell me a story that the landlord is not UK and they can't rent the property. They left me on the street and I need to wait to be refunded for the feed that I have payed.
Sophia Mitchell MARLA the manager started to scream at us!!! Horrible experience, horrible people!!!!
DO NOT TRUST!!!!!!
I had the most horrible experience with this agency from The agency from Bilstol West Midlands. Had the credit checks with 1 month before the date of the contract, but waited with 2 days before to tell me a story that the landlord is not UK and they can't rent the property. They left me on the street and I need to wait to be refunded for the feed that I have payed.
Sophia Mitchell MARLA the manager started to scream at us!!! Horrible experience, horrible people!!!!
DO NOT TRUST!!!!!!
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Latest Reviews
2nd May 2022
reviewed by 'TANIMOLA CHRISTIANAH'
20th Feb 2022
reviewed by 'Michael'
22nd Jun 2020
reviewed by 'Adrian'
18th Mar 2020
reviewed by 'Oana'
16th Mar 2020
reviewed by 'MICHAEL'
Opening Hours
Address
Paul Dubberley & Co
69 Church Street
Bilston
West Midlands
WV14 0AX
01902 596696
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £84,000 | £84,000 |
| Lettings | 100% | 99% | £450 | £983 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 7 | 2 | 2 | 0 | 1 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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May 02,2022
May 02,2022
0
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So happy with my experience with ELISHA&ELEANOR is extremely brilliant,they easily answered all the questions,excellent customer service,Eleanor &Elisha made the whole process so effortless &simple,no time wasted....
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Feb 20,2022
Feb 20,2022
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Ella and Eleanor were so amazing. They got me rent and all documents ready in less than 72hours. I viewed the house on Thursday and moved in on Saturday....
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Jun 25,2020
Jun 25,2020
1
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Sophia was amazing throughout the whole process, the service I received was outstanding. I found Sophia smiley, informative, very professional and polite....
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Jun 22,2020
Jun 22,2020
1
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After enquiring about a bungalow for rent last Thursday, i called office who then passed details onto Sofia who called me back within 5 minutes (only good thing to say)
Arranged a viewing 2 days later on the Saturday at 3.15pm, i confirmed that we already knew ...
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Jun 24, 2020
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(3)
Wow Sophia good luck with your career.
It was not mentioned to be confirmed on the day, we did not get any information on this.
But you defend by lying even by replying on this review which actually other people have reviewed with similar comments.
I'm sure people reading this review will make their own minds up.
I would never treat anyone like this just to defend your mistakes!
Pointless replying to me as your very disrespectful & doesn't look good on the company you work for & I will neve ...
Mar 18,2020
Mar 18,2020
1
people found
this helpful
this helpful
I had the most horrible experience with…
I had the most horrible experience with this agency from The agency from Bilstol West Midlands. Had the credit checks with 1 month before the date of the contract, but waited with 2 days before to tell me a story ...
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Mar 19, 2020
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(1)
Good Morning Oana and thank you for your feedback.
Unfortunately, due to extenuating circumstances with what is going on in the world right now, the Landlord of the property you applied for is having to self-isolate and is stuck abroad on Lockdown, he went away for three days and is currently unable to return to the UK. Due to this, the Landlord has decided to temporarily withdraw his property from the rental market until he is able to get back in time for you to move in to the property on the ...
Mar 16,2020
Mar 16,2020
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we would like to thank Gags and the team for a very professional and polite service.
M and A formerly of Coseley....
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Feb 20,2020
Feb 20,2020
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I am a young first time solo buyer and my experience was by far amazing. Laura Brown and Manisha Beghal did an amazing job supporting me through the whole buying process.
They both made me feel welcomed and answered every question I had. The advice ...
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Jan 24,2020
Jan 24,2020
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Sophia was great throughout the whole process. Kept in contact with us at all times. Extremely accommodating and very helpful! Thanks Sophia!...
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Dec 15,2019
Dec 15,2019
0
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I am so impressed by the services of the letting team. They are very reliable and straightforward. The innovative ways of getting paperwork done is amazing....
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Oct 22,2019
Oct 22,2019
0
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Me and my partner thought Paul Dubberley estate agents were very helpful easy going and very supportive Aaron and Jaime where especially helpful and very committed to helping us find our perfect home they both was very professional and are very dedicated to there job ...
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May 08,2019
May 08,2019
0
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Absolutely fantastic lettings team. The house viewing we had was warm and welcoming, we were given the space and time to view the property and were well informed about all aspects of the property. The team got the ball rolling very quickly and Vicky in ...
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Comment on agent fees
The fees were the best in the area
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“Letting made easy, they were very helpful, and explain thing I did not understand, supportive me with everything even when I wanted to give up...”
May 04,2019
May 04,2019
0
people found
this helpful
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Vicky a Aaron has be help ful from the beginning to the end of my search, very patient even when I wanted to pull out because of the stress I was facing through it, they never give up, I recommend Paul dubblerly to anyone, wish ...
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Comment on agent fees
Good
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May 29,2018
May 29,2018
0
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Whenever we have visited this branch we have always found all staff to be welcoming and professional and eager to ensure we are treated with the utmost respect
I would not hesitate to recommend to anyone seeking a good local estate agent
Many thanks...
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May 02,2018
May 02,2018
2
people found
this helpful
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This agent sold my house within the 6 months without giving my no hassle. The communication between us was good....
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Comment on agent fees
The agents fee was good for how quick they sold the house.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
Best Letting Agent in Bilston 
Unfortunately, due to extenuating circumstances with what is going on in the world right now, the Landlord of the property you applied for is having to self-isolate and is stuck abroad on Lockdown, he went away for three days and is currently unable to return to the UK. Due to this, the Landlord has decided to temporarily withdraw his property from the rental market until he is able to get back in time for you to move in to the property on the date agreed (20th March 2020.) As you can appreciate, all lets are 'Subject to Contract' and we made you aware of this situation as soon as the Landlord contacted us to tell us he was temporarily withdrawing.
I understand your frustration however to try and help you I sent you photos via email and arranged to meet you at a similar property we had available to let and move in to the same day you were due to move in to the property you originally applied for, to which you refused to look around once I had met you there. Again, I apologise for any inconvenience this may have caused you and your partner, however, this was out of my control and was ultimately the Landlords decision to withdraw.
Many Thanks, Sophia Mitchell, Paul Dubberley.