50% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
Mar 18,2020
Mar 18,2020
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I had the most horrible experience with this agency from The agency from Bilstol West Midlands. Had the credit checks with 1 month before the date of the contract, but waited with 2 days before to tell me a story that the landlord is not UK and they can't rent the property. They left me on the street and I need to wait to be refunded for the fees that I have payed.
Sophia Mitchell MARLA the manager started to scream at us!!! Horrible experience, horrible people!!!!
DO NOT TRUST!!!!!!
Sophia Mitchell MARLA the manager started to scream at us!!! Horrible experience, horrible people!!!!
DO NOT TRUST!!!!!!
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Latest Reviews
5th Dec 2022
reviewed by 'Shanaz'
28th Jul 2022
reviewed by 'SJ Beddington'
18th Mar 2020
reviewed by 'Oana'
13th Oct 2018
reviewed by 'Daniel'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 50% | 100% | £125,000 | £125,000 |
| Lettings | 100% | 99% | £750 | £750 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 0 | 1 | 1 | 0 | 1 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Dec 05,2022
Dec 05,2022
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Excellent service by Hannah in letting team our property is on rent many thanks for getting all the work done....
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Jul 28,2022
Jul 28,2022
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A month after having someone round for a valuation - we have had nothing in writing. Two local estate agents who came the following day emailed us back within hours and the valuations from both were much more professional and thorough.
We have chased Connells ...
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Mar 18,2020
Mar 18,2020
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I had the most horrible experience with this agency from The agency from Bilstol West Midlands. Had the credit checks with 1 month before the date of the contract, but waited with 2 days before to tell me a story that the landlord is not UK and ...
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Oct 13,2018
Oct 13,2018
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We have just bough a property through Connells in Cannock and it has been fantastic from start to finish. From putting in our first offer we have been kept in the loop with everything to do with the seller and where we were with the ...
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Comment on agent fees
Paid no fees as we were the buyer
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Jun 04,2018
Jun 04,2018
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Connells weren't the first estate agent I visited about selling our house but they were the one that took notice & gave us the information we needed .
From the time Ryan visited to explain the process to us & start the sale , things ran smoothly from our ...
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Comment on agent fees
I feel the fees were fair for the service we had.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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