“AVOID LIKE THE PLAGUE...”
1 Star Review
Mar 09,2020
By:
'Jordan'
Mar 09,2020
Branch: Gosport, 124 High Street
Services: Lettings (as a Tenant)
Rent PCM: £725
Would you recommend?: No
Postcode: PO12
Branch: Gosport, 124 High Street
Lettings (as a Tenant)
Rent PCM: £725
Postcode: PO12
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1 Star I felt was too much for this estate agents after hearing about there No deposit Scheme I thought it was a brilliant idea and an easy way to leave home and stand on my own two feet at a young age. On first arrival to the property in November 2018 a few things we're not up to scratch, for example no hot water upstairs or downstairs, back door didn't lock, window seals had blown, with a baby on the way due (April 2019) I felt certain things needed addressing ASAP (Water, Doors, Windows) again I persisted to contact Amy (Leaders Property Manager) it wasn't until the end of April nearly 3 weeks after our baby was born the hot water issue was fixed meaning we would have to travel to our parent's house to bath our newborn! Crazy I know! The house was inspected at 6 Months at which point I mentioned there was severe mould in the kitchen due to a pipe that had burst in the wall causing the wall to become saturated and damp constantly, I was told it wouldn't be addressed as the landlord had been informed before but due to the cost wouldn't have it completed ? finally another 6 months passes and we can leave the property ? upon leaving the property a thorough clean was completed by a Third Party company even the carpets were cleaned as per the agreement! This is where things become interesting!!!!!!! We never had any pets in the property as it started on both the 6 month check and inventory check? Amy at Leaders persisted that they wanted to claim for a carpet clean due to the smell of dog at £100.00 which in actual fact was damp that had been left for nearly 7 months at this point from a leaky pipe you can imagine the amount of water in this wall!! They also hit us with a fee of £160.00 to have 2 curtain poles screwed back into the wall and a battery fitted in the smoke alarm as we took them down to re paint the property to make it look new again for the following tenants! And one more fee of £50.00 to clean the toilet as there was a bit of lime scale totalling of £310.00 I explained to Amy at Gosport Leaders branch that I wasn’t prepared to pay for the carpet cleaning as it had already been done and there was no dogs present as per the 6 month and 12 month reports said at which point I received an email stating that if I took responsibility for the cleaning and repairs she would speak to the landlord to see if she would remove the costs for the carpet clean, failing this it would be sent to there arbitrator costing me £120.00 on top!! At which point I wouldn’t admit liability so they just raised a complaint of course when this was raised due to the supporting evidence I had immediately the carpet clean fee was waived just like I knew it would be ?? but leaders got what they wanted as I still had to pay £120.00
Morale of the story is 100% avoid this company like the plague do not fall into there NO DEPOSIT SCHEME as you will get stung and certainly don’t trust a word that their property “MANAGER” says you will regret it
Thank you for my tenancy Leaders ??
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