94% sales valuation accuracy
98% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Mar 09,2020
Mar 09,2020
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First time buyer and could not have been any luckier in having Lauren Bell on my case! She has been a star in our difficult purchase, she was informative, friendly, supportive and on the first line in fighting for our difficult cause. Unfortunately the seller's solicitor was being difficult and unreliable...most of the time she was hard to reach and impossible to get paperwork from (even though everything was ready and signed) but Lauren was always pro active, looking for ways to speed the solicitor up and liasing with everyone so no one was left uninformed of what was going on.
It is difficult to purchase a property (and if it is the first one you can be oblivious of what is next) but I found in Lauren an exceptional friend. With her experience she helped us to navigate these difficult waters and she always made sure to keep one hand out so we wouldn't feel abandoned. She was and is amazing! As I said previously in my google review of her, she is a diamond in a world of rocks! Everyone should have a Lauren Bell on their case!
She is amazing and I really hope she gets rewarded and looked after the same way she looks after everyone! Thank you again you fantastic human!
It is difficult to purchase a property (and if it is the first one you can be oblivious of what is next) but I found in Lauren an exceptional friend. With her experience she helped us to navigate these difficult waters and she always made sure to keep one hand out so we wouldn't feel abandoned. She was and is amazing! As I said previously in my google review of her, she is a diamond in a world of rocks! Everyone should have a Lauren Bell on their case!
She is amazing and I really hope she gets rewarded and looked after the same way she looks after everyone! Thank you again you fantastic human!
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Latest Reviews
18th Mar 2022
reviewed by 'Emma'
27th Oct 2021
reviewed by 'kay Mirshahi'
16th Oct 2021
reviewed by 'Kirsty Beech'
27th Sep 2021
reviewed by 'Veronique Lyko-Edwards'
Opening Hours
Address
Robert Oulsnam & Company
142 Alcester Road
Moseley,Birmingham
West Midlands
B13 8HS
0121 449 4576
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 94% | 98% | £60,000 | £795,000 |
| Lettings | 0% | 0% | £575 | £575 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 30 | 1 | 23 | 0 | 0 | 2 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Mar 18,2022
Mar 18,2022
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An excellent service provided by Lauren, James and the team. Having been very impressed by their service when I purchased the property, I opted to choose them again for my sale. From start to finish, they ensured that the sale of my property went smoothly. ...
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Oct 16,2021
Oct 16,2021
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Robert Oulsnam & Company were brilliant. They made everything as easy as possible and were flexible and accommodating. They were friendly and approachable. Lauren was particularly helpful and made the process as smooth as possible from start to finish....
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Sep 20,2021
Sep 20,2021
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Very helpful, professional and efficient. Kept me informed and was always available on the phone when needed. Also flexible to meet my needs with timings....
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Sep 05,2021
Sep 05,2021
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I recently sold a property and bought my new property with Oulsnam. The whole process was managed very proffesionally by all members of the team.
I will use them again for my next move and recommend them to other people....
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Sep 04,2021
Sep 04,2021
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Not an easy sale but all done in a very professional way, making it easy to cope with. Friendly bunch....
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Sep 01,2021
Sep 01,2021
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Overall really good experience with Oulsnam, would like to thank Lisa and the team for their efforts through what turned out to be quite a difficult and drawn out sale. Despite this Lisa especially kept me updated well throughout and chased up people where necessary, ...
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Jul 06,2021
Jul 06,2021
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A great experience with these agents particularly with Lisa Richards who guided me through the selling process with patience and professionalism despite many delays outside of our control.
I would also like to mention James Brain who gave a realistic valuation of the property which ...
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Jul 02,2021
Jul 02,2021
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We would like to thank all the team at Oulsnam’s, Moseley. Their friendliness, helpfulness and professionalism has exceeded our expectations. We highly recommend the service they provide. James, Lauren, Lisa, Lucy and Alan were supportive and helpful throughout the whole process from initial marketing ...
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Jun 30,2021
Jun 30,2021
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Excellent service. Their agent Lauren Bell is outstanding. The sale of my house was encountering some difficulties and through her excellent coordination skills with the buyer and their lawyer, the sale was successful. Highly recommended....
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Jun 24,2021
Jun 24,2021
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Absolutely flawless. From the initial viewing to the completion of purchase Oulsnam were professional, attentive and approachable. No query was told much trouble. Lauren at the Moseley branch in particular is to be commended - she is an asset to the company. Cannot rate her ...
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Jun 24,2021
Jun 24,2021
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I had an exceptionally professional and friendly service from Oulsnam and couldn't recommend highly enough. Special thanks are due to Lauren for helping me through quite an arduous purchase!...
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Jun 15,2021
Jun 15,2021
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Awful Agents..as mentioned by people on previous posts seems to be some kind of *profiling on who they allow to view "certain houses" ?or are taking backhanders on selling properties to people they have lined up, so dont allow viewings..Oulsnam should be investigated....
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Apr 27,2021
Apr 27,2021
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Robert Oulsnam were our first choice for selling our property after our positive experiences buying our first house. We were very happy to both sell and buy through them on this occasion and can't fault the service. They are a real pleasure to deal with ...
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Apr 07,2021
Apr 07,2021
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Excellent service from oulsnam during and after the purchase of a one bedroom flat in Moseley. Lauren Bell in particular has been excellent throughout - she communicated effectively with all sides and tackled issues always professionally and kindly. I can thoroughly recommend working with her ...
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Mar 25,2021
Mar 25,2021
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Excellent from start to finish. Lauren and James were very helpful throughout. Efficient and responsive team. Very accommodating with organising viewings around us and Lauren was fantastic during the long slog to agreeing on completion dates....
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“The team at Robert Oulsnam were fantastic in ... being available, professional and extremely helpful....”
Mar 16,2021
Mar 16,2021
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The team at Robert Oulsnam were fantastic in helping me to sell my flat. Lisa was extremely helpful, always available and professional. I would definitely recommend using Robert Oulsnam, they were a pleasure to work with....
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Feb 24,2021
Feb 24,2021
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Lauren's very prompt and positive communications were a deciding factor for me to buy my property. I felt very safe and well represented, and throughout the entire process she had my best interest at heart! Buying was a lengthy process, I was very thankful to ...
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Feb 16,2021
Feb 16,2021
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Excellent customer service, professional staff, kept in touch with me throughout the process as it was a very long one for me. Would definitely recommend....
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Jan 17,2021
Jan 17,2021
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Friendly yet businesslike, this agent stands out by engaging with its clients, answering calls quickly and getting back to you promptly with answers. They are proactive in progressing transactions regularly and keeping sellers and buyers up to date. They have exceeded my expectations....
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Jan 15,2021
Jan 15,2021
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My property sale was a long drawn out process but I found Lauren to be extremely helpful throughout. She gave me feedback on all viewings and kept me appraised of what was going on. She was also really helpful in contacting solicitors and the buyer ...
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Nov 14,2020
Nov 14,2020
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Oulsnam Moseley are excellent. James offered a higher valuation of our property than many others by understanding the kind of people who might have wanted to purchase our property. They achieved close to that valuation price relatively quickly. He was extremely professional and prompt in ...
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Nov 12,2020
Nov 12,2020
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As a buyer I found Lauren at the Moseley branch very pleasant and easy to deal with.
She responded quickly to phone calls and emails....
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Oct 20,2020
Oct 20,2020
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Having rented out my flat in Selly Park for the past 9 years ( using Oulsnam's Lettings), when the last tenants left in April I thought that I might test the market with a view to selling. Lockdown was coming to an end and I approached James ...
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Oct 19,2020
Oct 19,2020
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As a purchaser and not the main client of Robert Oulsnams, I was overall thrilled with the service the provide. I have never normally had a above average experience with not being the main client however I can’t thank the agents enough for their ...
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Oct 07,2020
Oct 07,2020
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Very helpful team at the Moseley office. They kept us updated on the process when we were selling our home. They offered to help with viewings when we were struggling and made things so less stressful!...
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Sep 16,2020
Sep 16,2020
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I have just completed on a flat with Robert Oulsnam, Moseley. The person we dealt with most was Lauren and she is a star, endlessly good humoured and patient. She kept me going through a long process (due to covid) and was always cheerful and ...
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Jul 22,2020
Jul 22,2020
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Lauren was very helpful and kind throughout the very difficult process of buying our property. She was professional throughout and a friendly voice on the other end of the phone. The branch manager was also communicative even throughout lockdown which I was very impressed with....
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May 27,2020
May 27,2020
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I went with Oulsnams Moseley to sell my flat as I'd bought my house via the Stirchley branch and my friend sold his flat via the King's Heath branch and we'd had really good experiences. My dealing with the Moseley branch was A1. Lisa was ...
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Mar 09,2020
Mar 09,2020
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First time buyer and could not have been any luckier in having Lauren Bell on my case! She has been a star in our difficult purchase, she was informative, friendly, supportive and on the first line in fighting for our difficult cause. Unfortunately the seller's ...
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Feb 10,2020
Feb 10,2020
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They were very helpful throughout the whole process. We recieved more information about where we were with the whole process. They kept us informed even more than our conveyancing solicitor....
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Lauren
(41)
Lisa
(29)
James
(28)
Lucy
(1)
Laura
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Complaints Procedure
We have a complaints procedure with appeal to the Ombudsman Service: Property.
Contact Julie Powell at Head Office or email [email protected]
Last updated at 1:11 PM 09/02/2022 by
Contact Julie Powell at Head Office or email [email protected]
Best Estate Agent in B13 
