100% sales valuation accuracy
95% sales fee satisfaction
67% lettings valuation accuracy
67% lettings fee satisfaction
Mar 07,2020
Mar 07,2020
0
people found
this helpful
this helpful
We sold our property and bought another with Spencer & Leigh. During that time we probably spoke with virtually everyone at the Patcham office, and they were all polite and helpful. Even when we had a difference of opinion about how to proceed, they showed a willingness to listen and discuss the issue with us. They were also responsive when we needed to pass on requests or other communications to our sellers. In general we found them to be a friendly and professional team.
Was this helpful?
Yes
Yes
Apr 01, 2020
Thank you for your kind review Michael
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
16th Aug 2023
reviewed by 'Eric'
30th Nov 2021
reviewed by 'Daisy'
11th Nov 2021
reviewed by 'Victoria'
15th Jul 2021
reviewed by 'Sharon Douglas'
15th Apr 2021
reviewed by 'Sara'
Opening Hours
Address
Spencer & Leigh
108 Old London Road
Patcham,Brighton
Brighton and Hove
BN1 8YA
01273 565566
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 95% | £36,000 | £650,000 |
| Lettings | 67% | 67% | £925 | £925 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 2 | 0 | 3 | 1 | 26 | 2 | 9 | 2 | 1 | 1 |
Areas covered
- BN1
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Sep 08,2023
Sep 08,2023
0
people found
this helpful
this helpful
Sue has provided us with excellent support & guidance through a protracted house sale, probably wouldn't have happened without her commitment and efforts to iron out delays and obstacles. Strongly recommend Sue and the rest of the team at Spencer & Leigh....
read full review
read full review
Was this helpful?
Yes
Yes
Sep 09, 2023
View all comments
(1)
Thank you for the lovely review Anthony. It was a pleasure to assist with the move. Best wishes Sue ...
Aug 16,2023
Aug 16,2023
0
people found
this helpful
this helpful
Spencer & Leigh helped our family with the sad sale of our parents home.
The team did everything to make our experience as painless as possible at a very challenging time.
We can't recommend them highly enough....
read full review
read full review
Was this helpful?
Yes
Yes
Nov 30,2021
Nov 30,2021
1
people found
this helpful
this helpful
We recently used Spencer & Leigh to buy our first house and would recommend. Simon was great throughout the whole process and offered advice when needed helping everything run smoothly....
read full review
read full review
Was this helpful?
Yes
Yes
Nov 11,2021
Nov 11,2021
0
people found
this helpful
this helpful
Spencer & Leigh never treat tenants as humans, every staff treats us like we have no human rights and that we are stupid. Our landlords also lied to us about a few things that they promised, and Spencer & Leigh let it happen.
1. Our landlord said our ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 15,2021
Jul 15,2021
0
people found
this helpful
this helpful
I have used Spencer and Leigh to buy sell and find tenants. I have always found them to be polite, approachable and professional. I would highly recommend using their service...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 16, 2021
View all comments
(1)
Thank you for your kind review Sharon. It's always a pleasure to assist you. Best wishes James S&L ...
Apr 15,2021
Apr 15,2021
0
people found
this helpful
this helpful
Great experience, very professional and polite. Always helpful for any needs and quick in solving problem.
I had a problem with the fridge and was solved very efficiently....
read full review
read full review
Was this helpful?
Yes
Yes
Apr 12,2021
Apr 12,2021
0
people found
this helpful
this helpful
Entirely positive experience with this reassuringly established, experienced and professional company. Excellent, prompt and carefully managed comms between all parties throughout, that lead to what was a difficult purchase, finally complete. Not an easy balance to strike. I am certainly happy and can without hesitation ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 19,2021
Jan 19,2021
0
people found
this helpful
this helpful
I would like to say how pleased I was with the way the staff at Spencer & Leigh helped to sell my house. Despite the problems created by the covid lockdown they were always working hard on my behalf....
read full review
read full review
Was this helpful?
Yes
Yes
Nov 17,2020
Nov 17,2020
0
people found
this helpful
this helpful
Cant fault their service. I had never sold a property so all was new to me. Everything was very straight forward. Very helpful, answered any queries we had quickly. Very approachable. I would recommend....
read full review
read full review
Was this helpful?
Yes
Yes
Nov 18, 2020
View all comments
(1)
Thank you for your kind words Mark. It was a pleasure dealing with you. ...
Nov 09,2020
Nov 09,2020
0
people found
this helpful
this helpful
Very reassuring when things got tough and nothing was too much hassle. Got the deal we wanted In the end. Thank you all for your services....
read full review
read full review
Was this helpful?
Yes
Yes
Nov 09, 2020
View all comments
(1)
Thank you for your kind words Nicky. Best wishes James ...
Nov 06,2020
Nov 06,2020
0
people found
this helpful
this helpful
Sue, the Senior Negotiator, was great at getting us a good price for our house and worked tirelessly with our buyer from introduction to exchange and then on to provide great customer service not only for us but also for our buyer. Sue proved that ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 04,2020
Nov 04,2020
0
people found
this helpful
this helpful
Spencer and Leigh were brilliant throughout what was a very difficult move! I think I drove them mad with phone calls, but they were polite, courteous but most of all hugely helpful and efficient at all times. I wouldn't hesitate to use them again.
Thank ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 08,2020
Oct 08,2020
0
people found
this helpful
this helpful
Spencer & Leigh were excellent, their communication and advice were gratefully appreciated. My special thanks go to Sarah, Sue, James and Simon.
I have no hesitation in recommending them....
read full review
read full review
Was this helpful?
Yes
Yes
Oct 08,2020
Oct 08,2020
0
people found
this helpful
this helpful
Spencer & Leigh completely fulfilled our expectations when it came to selling our house. Their communication was excellent. We were kept in the loop with progress throughout. Sarah went above and beyond to contact us even when she was away on a family holiday! They are ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 28,2020
Aug 28,2020
0
people found
this helpful
this helpful
happy to recommend Spencer and Leigh, Patcham branch. the sale of our mothers house went through quickly and smoothly despite all the constrictions regarding Covid 19....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 28, 2020
View all comments
(1)
Thank you for your kind words Heather. A pleasure to assist you :-) ...
Aug 27,2020
Aug 27,2020
0
people found
this helpful
this helpful
Spencer was fantastic and helpful to me as I had recently lost my parents and was selling the family home. They team organised all the viewings and it was hassle free to me. Very organised. They also recommend a solicitor who was very efficient and ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 27, 2020
View all comments
(1)
Thank you for your kind words Louise. It was lovely to assist with the sale :-) ...
Aug 17,2020
Aug 17,2020
0
people found
this helpful
this helpful
Cannot recommend this estate agent high enough ..they have done it again second time in two years. ..many thanks to the great team that makes them the best agent around...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 03,2020
Aug 03,2020
0
people found
this helpful
this helpful
Couldn’t of asked for more from Sue and James and the team at Spencer & Leigh. Always kept in contact and were very reassuring during a difficult period with the pandemic outbreak coming just after our sale - highly recommend this agent ......
read full review
read full review
Was this helpful?
Yes
Yes
Jul 27,2020
Jul 27,2020
0
people found
this helpful
this helpful
We sold our property through Spencer & Leigh and we found them very professional and efficient. Always keeping us informed through the process and supporting us when needed. Would have no hesitation in recommending them....
read full review
read full review
Was this helpful?
Yes
Yes
Jun 02,2020
Jun 02,2020
0
people found
this helpful
this helpful
James and another staff member were very helpful in obtaining the offer I accepted. Once accepted they also guided all steps professionally and quickly and a successful sale was achieved....
read full review
read full review
Was this helpful?
Yes
Yes
Apr 03,2020
Apr 03,2020
0
people found
this helpful
this helpful
From the outset to completion we found this company extremely good. Always helpful, keeping us fully informed of all viewings & response. As I live in London & was selling the house as Power of Attorney & the owner subsequently died, which meant a protracted time whilst waiting ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 04, 2020
View all comments
(1)
Thank you so much for your kind words. It means a lot to myself and the team, and even more during these challenging times with the pandemic. Stay safe & well ...
Apr 01,2020
Apr 01,2020
0
people found
this helpful
this helpful
We are very happy with everything you did. You kept us informed and up to date with all relevant information....
read full review
read full review
Was this helpful?
Yes
Yes
Apr 01, 2020
View all comments
(1)
Thank you for your kind review. We really enjoyed helping you through the process :-) ...
Mar 07,2020
Mar 07,2020
0
people found
this helpful
this helpful
We sold our property and bought another with Spencer & Leigh. During that time we probably spoke with virtually everyone at the Patcham office, and they were all polite and helpful. Even when we had a difference of opinion about how to proceed, they showed a ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 01, 2020
View all comments
(1)
Thank you for your kind review Michael ...
Jan 10,2020
Jan 10,2020
0
people found
this helpful
this helpful
I came to Spencer and Leigh on a recommendation as I was apprehensive of choosing from the world of estate agents where 'fast talk' and 'promises' may predominate. What I found in the staff of Spencer and Leigh was straight talking and well informed information. ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 18,2019
Dec 18,2019
0
people found
this helpful
this helpful
Our sincere thanks to everyone at Spencer & Leigh especially Sarah, Sue & James for getting the sale of our house over the line.
Excellent service and extremely friendly and helpful.
Highly recommended.
Thank you.
Have a great Christmas from
Thailand...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 18, 2019
View all comments
(1)
Thank you for your kind words Derek :-) I hope you and your family are settling in well in Thailand
Have an amazing Christmas ...
Sep 30,2019
Sep 30,2019
0
people found
this helpful
this helpful
Thank you spencer and leigh , selling our property with you was made easy and less stressfull than I thought it was going to be and getting the price we wanted many thanks to James and the rest of the staff as they all played there ...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 30,2019
Sep 30,2019
0
people found
this helpful
this helpful
A great service from a professional and proactive team.
From our first meeting with Spencer were he was informed and realistic about valuations to the completion of the sale our Mum’s flat everyone on the team has been great. They keep the sale moving ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 20, 2019
View all comments
(1)
I found Spencer & Leigh a very professional and fast paced team, when selling my house in Brighton. They kept me updated on feedback of every potential purchaser and also follow up telephone calls. I would strongly recommend this firm of estate agents. ...
Sep 09,2019
Sep 09,2019
0
people found
this helpful
this helpful
Spencer & Leigh are a well known & reputable local agency so we chose them with the knowledge we would receive a professional service. It turned out that our house was not an easy sell but they worked very hard to find our buyer. Our buyer presented ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 07,2019
Aug 07,2019
0
people found
this helpful
this helpful
From start to finish Spencer and Leigh were top notch.
Always seemed to be on top of things and ahead of the game.
Overcame technical problems without fuss.
Always replied to any missed calls.
5 Star service all through the dreaded British system of buying and ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 07,2019
Aug 07,2019
0
people found
this helpful
this helpful
We have just experienced possibly one of the trickiest chains which included terrible solicitors, chain breaks and huge delays. Throughout the whole 4 months (blurgh) Spencer & Leigh - in particular Sue and Sarah, have been SUPERB. They communicated brilliantly, chased up and down the chain, were ...
read full review
read full review
Was this helpful?
Yes
Yes
James
(11)
Sue
(9)
Sarah
(7)
Spencer
(4)
Simon
(3)
Jodie
Vendor Fees
No fees set.Landlord Fees
No fees set.Tenant Fees
No fees set. Last updated at 20/03/2023, 10:37 AM by James MorrisComplaints Procedure
No procedure set.
Last updated at 9:37 AM 20/03/2023 by James Morris
