Outlook Property
Walthamstow, London, E17
4.9/5, 337 reviews
99% recommended
100% sales valuation accuracy
100% sales fee satisfaction
82% lettings valuation accuracy
90% lettings fee satisfaction

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“Hi,me and my housemate recently rented a property through ......”

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Nov 26,2012
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By: 'S.'
Nov 26,2012
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Hi,
me and my housemate recently rented a property through Outlooko, and we're really glad!

The outlook agents are professional and efficient. Louise and Chelsea are two lovely young ladies and did a great job (visit, negotiation with landlord, admin..).
However, I found the finalising process a bit stressful as it appeared like I had to accommodate them instead of the contrary.
We were in a hurry to find a place (fair enough) and were more than willing to comply to any requirement but it turned into a sort of moral battle. Looking for a place is stressful enough and the last thing we needed (after the happiness of finding it) was the disagreeable surprise of being suddenly pressured, when you actually pay a fee for the service. More transparency about the timeline and diplomacy would have saved us all some nerves.
Despite the logistical misunderstanding the service delivered by Louise, and Chelsea, was good.

We also dealt once with the only male agent to whom we expressed concerns about having to be at their disposition, and his reply was clear: "We deal with millions of clients and they all have a job, so!" -
Basic customer communication hasn't been part of the training?

But I wouldn't let that episode spoil the joy. I would still recommend the agency because they have great properties, update you regularly and Louise enthusiasm on the phone is just a gem.

Thank you.
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Latest Reviews

View all Reviews 337
11th May 2022
reviewed by 'Dimitar'
“I used Outlook to find property for rent and it was by far the best experience of a property I ......”
1st Nov 2021
reviewed by 'Mark'
“I've ended up buying/selling several times over the last 10 years and Outlook Walthamstow have without doubt delivered the best ......”
26th Oct 2021
reviewed by 'Jake'
“Lucy was super responsive and professional throughout. Made the process tons easier. I would recommend outlook to anyone looking to ......”
5th Oct 2021
reviewed by 'Gergana Petrova'
“Perfect service and support. Great team. I really want to express my grace to Vasco Correia and the whole team,......”
10th Aug 2021
reviewed by 'P. H'
“Outlook were really great in helping us find our perfect home; Lucy really looked after us throughout the process, would ......”
4th Aug 2021
reviewed by 'Sarah'
“Lucy was both excellent and efficient throughout the whole process, and met all the obstacles presented by a challenging transaction ......”
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 10:00 - 17:00
  • Sunday: Closed
Address

Outlook Property
167 Hoe Street
Walthamstow,London
Greater London
E17 3AL
0208 509 6262

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £154,000 £5,550,000
Lettings 82% 90% £600 £2,950
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
28 0 222 4 34 0 41 0 7 1
Areas covered
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Walthamstow, E17

“I used Outlook to find property for rent and......”

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May 11,2022
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Gergana
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Diana
By: 'Dimitar'
May 11,2022
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I used Outlook to find property for rent and it was by far the best experience of a property I have had. From start to finish, it took just 1 weeks. Diana and Gergana was exceptional and really helped the whole process along. Highly recommended – 5 STAR!...
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“Outstanding service Outlook Walthamstow...”

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Nov 01,2021
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Lucy
By: 'Mark'
Nov 01,2021
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I've ended up buying/selling several times over the last 10 years and Outlook Walthamstow have without doubt delivered the best experience on all fronts. They are straightforward to deal with, responsive, efficient and just thoroughly personable. Most importantly they properly match buyers/properties and secure ...
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“Lucy was super responsive and professional th......”

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Oct 26,2021
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Lucy
By: 'Jake'
Oct 26,2021
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Lucy was super responsive and professional throughout. Made the process tons easier. I would recommend outlook to anyone looking to purchase their first home....
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“Perfect service and support. Great team. I re......”

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Oct 05,2021
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Vasco
By: 'Gergana Petrova'
Oct 05,2021
1 people found
this helpful
Perfect service and support. Great team. I really want to express my grace to Vasco Correia and the whole team,they really helped me to find my new home when i needed the most. Thank you very much!!!...
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“Outlook...”

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Aug 10,2021
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Lucy
By: 'P. H'
Aug 10,2021
0 people found
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Outlook were really great in helping us find our perfect home; Lucy really looked after us throughout the process, would definitely recommend!...
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“Lucy was both excellent and efficient through......”

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Aug 04,2021
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Lucy
By: 'Sarah'
Aug 04,2021
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Lucy was both excellent and efficient throughout the whole process, and met all the obstacles presented by a challenging transaction in an extremely professional manner, and maintaining excellent communication. Thank you....
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“It was a pleasure working with Lucy and Tony ......”

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Jul 21,2021
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Lucy
By: 'Melanie Webb'
Jul 21,2021
0 people found
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It was a pleasure working with Lucy and Tony who helped us sell our flat. Our flat was with another agent before and the level of service was incomparable. They did a brilliant job arranging and doing the viewings and finding us a buyer. Lucy's ...
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“Professionalism with a smile!...”

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Jun 16,2021
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Lucy
By: 'Alan'
Jun 16,2021
0 people found
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I had the opportunity to have sold my property with Lucy as agent for Outlook properties. I would like to highlight her passionate dedication, persistence, all completed by great professionalism and an even greater smile. It is remarkable to note that Lucy never lost her ...
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“Incredible from start to finish. Tony came to......”

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Mar 09,2021
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Lucy
By: 'N.B'
Mar 09,2021
0 people found
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Incredible from start to finish. Tony came to value our property and from the word go we knew we wanted to use Outlook and we don't regret it! He wasn't remotely pushy (as many agents are) and seemed really honest and genuine. Loved the write ...
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“I been served by Vasco for a property for ren......”

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Feb 19,2021
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Vasco
By: 'Babar'
Feb 19,2021
3 people found
this helpful
I been served by Vasco for a property for rent and I'm very much happy with his services, I would like to leave 10 out 10 for him. Kind regards...
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“Bryce was absolutely wonderful from the start......”

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Dec 01,2020
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Bryce
By: 'Emily'
Dec 01,2020
0 people found
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Bryce was absolutely wonderful from the start.Initially,the flat we wanted was taken by someone else however became available again a few weeks later.Bryce was quick to contact us to let us know the flat was available and guided us through the process ...
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“Really helpful and responsive! I bought a fla......”

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Nov 17,2020
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Lucy
By: 'Jessica'
Nov 17,2020
0 people found
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Really helpful and responsive! I bought a flat with Outlook earlier this year and from the first interaction I was really impressed. Adnan showed us around the flat and was helpful and informative without being pushy. I then dealt with Tony and Lucy mostly who ...
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“Fantastic service and all round lovely people to work with...”

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Nov 13,2020
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Lucy
By: 'Flic'
Nov 13,2020
0 people found
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Tony, Lucy and the team were brilliant. From our initial meeting it was clear that they were a set of grown ups who gave very helpful advice and recommendations. We felt immediately confident that outlook would sell our flat and they did! Even with some ...
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“Vasco was extremely friendly when my flatmate......”

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Oct 16,2020
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Vasco
By: 'Olivia'
Oct 16,2020
1 people found
this helpful
Vasco was extremely friendly when my flatmate Katie and I viewed the place we now call home. He instantly gave us a good vibe and was very knowledgeable about the property and its area. Vasco was always very responsive during the referencing process and always ...
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“My contact with both Tony Platt was always he......”

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Oct 12,2020
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Lucy
By: 'David'
Oct 12,2020
0 people found
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My contact with both Tony Platt was always helpful, considered and courteous. I felt confident that I was getting good expert advice, when I had a query. I would happily go with Outlook Property again in the future....
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“Painless ....”

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Aug 31,2020
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Lucy
By: 'Greg'
Aug 31,2020
0 people found
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Fantastic experience all the way through. Would definitely recommend Outlook and Lucy. I thought it was going to be painful but was quite the opposite....
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“Lucy has been a breath of fresh air. Her comm......”

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Jul 21,2020
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Lucy
By: 'arran'
Jul 21,2020
0 people found
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Lucy has been a breath of fresh air. Her communication throughout the entire process has been second to none and she is a delight to deal with. Looking forward to dealing with Lucy on future projects....
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“Lucy was amazing......”

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May 08,2020
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Lucy
By: 'Colin'
May 08,2020
0 people found
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Lucy was amazing, having struggled with other agents in Walthamstow, Lucy exceeded all expectations and really was the reason we used her firm. Exceptional knowledge and commitment to her role....
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“My partner and I were looking for our first f......”

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Apr 28,2020
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Vasco
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Diana
By: 'Ines'
Apr 28,2020
0 people found
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My partner and I were looking for our first flat together. After weeks of search and not being able to find anything suitable within our budget,Vasco ensured us that he would find our dream flat and he absolutely did. He took the time to ...
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“Amazing service...”

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Mar 20,2020
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Bryce
By: 'Ella'
Mar 20,2020
0 people found
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Bryce was professional, helpful and honest from the beginning. He was clear and informative during the viewing, took time to go through all aspects of the property. During the whole process of me moving into the property, he couldn't do enough to help and was ...
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“I have met a huge amount of estate agents in ......”

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Mar 20,2020
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By: 'oliver'
Mar 20,2020
0 people found
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I have met a huge amount of estate agents in the past, some good some very bad. I have been absolutely blown away with the customer service from Outlook estate agents. In particular the agent i was dealing with , Bryce Toussaint. He truly went above ...
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“Selling a loves ones house...”

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Mar 19,2020
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Michela
By: 'Adam'
Mar 19,2020
0 people found
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Selling my mother in laws property was a rocky road from the start, having to deal with probate etc. Tony from outlook was brilliant. He helped us through the process. Even going so far as to keep in touch with us after the original meeting ...
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“Bryce Toussaint...”

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Mar 07,2020
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Bryce
By: 'Ciaran'
Mar 07,2020
0 people found
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I wanted to leave a review for Bryce Toussaint, he was very professional, helpful and communicative in helping me find a great flat in the Walthamstow area. I will recommend Outlook to friends who are looking to move....
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“I just want to start with an thank you and to......”

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Mar 03,2020
Minithumbup
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Gintare
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Bryce
By: 'Carmen'
Mar 03,2020
1 people found
this helpful
I just want to start with an thank you and to share how much i appreciated the professionalism from ,,OUTLOOK" team. I recommend with the most confidence because It is a real team. Thank you for Miss. Gintare Pelutyte and Mr. Bryce Toussaint...
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“Friendly and Honest - would recommend!...”

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Mar 01,2020
Minithumbup
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Michela
By: 'Rachel'
Mar 01,2020
0 people found
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We went through Outlook Property for the purchase of our property, and although as the buyers we were not technically their clients, we still felt like we received an amazing service from them throughout the process. Above all we always felt that they were honest ...
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“Very professional and a pleasure to work with......”

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Feb 28,2020
Minithumbup
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Michela
By: 'Jessica'
Feb 28,2020
0 people found
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Very professional and a pleasure to work with. Tony and Michela were great at getting the sale pushed through as quickly and painlessly as poss and helped above and beyond...
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“Vasco has been really useful and kind in term......”

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Feb 21,2020
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Vasco
By: 'Cristian'
Feb 21,2020
1 people found
this helpful
Vasco has been really useful and kind in terms of helping us finding the best solution for me and my friend....
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“Vasco was very quick with his replies and kep......”

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Feb 18,2020
Minithumbup
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Vasco
By: 'Scot'
Feb 18,2020
1 people found
this helpful
Vasco was very quick with his replies and kept us in the loop at all times! He was very friendly and helpful. He helped us secure our flat in the limited time that we had to find a place. Thanks Vasco!...
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“Excellent customer service...”

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Feb 14,2020
Minithumbup
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Vasco
By: 'Kaede'
Feb 14,2020
0 people found
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The customer service at Outlook property was excellent throughout. The fact that they don’t charge unnecessary agency fees is an added bonus!...
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“Great experience. Special thanks to Bryce Tou......”

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Feb 14,2020
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Bryce
By: 'Rowena'
Feb 14,2020
0 people found
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Great experience. Special thanks to Bryce Toussaint who really went the extra mile and gave a really personal and professional service....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 1:47 PM 11/01/2016 by allAgents

Awards won by Outlook Property, London E17 3AL



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